NewTravel Surgical First Assistant (SFA) - $1,899 to $2,020 per week in Chattanooga, TN Fusion Medical StaffingTravel Surgical First Assistant (SFA) - $1,899 to $2,020 per week in Chattanooga, TNChattanooga, TN$1,899–$2,020Essential Work Functions: Assist the surgeon during operative procedures by providing exposure, hemostasis, and other technical functions that help the surgeon perform a safe operation with optimal results for the patient. Technical/Motor Skills - Must have the ability to grasp, perform fine manipulation, push/pull, and move about when assisting with procedures and/or using department equipment.
NewTravel Nurse RN - Registered Nurse First Assistant in Chattanooga, TN TravelNurseSourceTravel Nurse RN - Registered Nurse First Assistant in Chattanooga, TNChattanooga, TNTitan Medical is looking for travelers to fill a Travel Certified Surgical First Assist position for a 13-week assignment in Chattanooga, TN! TravelNurseSource is working with Titan Medical Group to find a qualified RNFA RN in Chattanooga, Tennessee, 37401!
Travel Surgical First Assistant (SFA) - $1,664 per week in Chattanooga, TN Medical SolutionsTravel Surgical First Assistant (SFA) - $1,664 per week in Chattanooga, TNChattanooga, TN$1,664In addition to providing the industry’s best recruiters, we offer tons of high-paying jobs, clinical support, and incredible benefits, including: A compensation package that reflects your goals! When you work with Medical Solutions, we’ve got your back 100% — starting with your co-captain and sidekick, your trusty recruiter.
Travel Surgical First Assistant (SFA) - $1,942 per week in Chattanooga, TN Medical SolutionsTravel Surgical First Assistant (SFA) - $1,942 per week in Chattanooga, TNChattanooga, TN$1,942Nurses and allied healthcare professionals are in high demand nationwide, and our team of industry-leading, traveler-favorite recruiters can get you where you want to go — personally and professionally. In addition to providing the industry’s best recruiters, we offer tons of high-paying jobs, clinical support, and incredible benefits, including: A compensation package that reflects your goals!
NewOccupational Therapy Assistant Encompass Health Rehabilitation Hospital of ChattanoogaOccupational Therapy AssistantGruetli-Laager, TNOur achievements include being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For® Award, among other accolades, which is nothing short of amazing. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing!
NewTravel Nurse RN - Dialysis - $2,097 per week LanceSoftTravel Nurse RN - Dialysis - $2,097 per weekHixson, TNLanceSoft specializes in providing Registered Nurses, Nurse Practitioners, LPNs/LVNs, Social Workers, Medical Assistants, and Certified Nursing Assistants to work in Acute Care Centers, Skilled Nursing Facilities, Long-Term Care centers, Rehab Facilities, Behavioral Health Centers, Drug & Alcohol Facilities, Home Health & Community Health, Urgent Care Clinics, and many other provider-based facilities. Chronic Dialysis RN FLOAT IS REQUIRED TO OTHER AREA DCI CLINICS Clinic Open Mon-Sat 10-11 hour shifts 40 hr gtd No Call 20 min north of Chattanooga.
Travel Surgical First Assistant (SFA) - $2,017 per week in Chattanooga, TN Convergence Medical StaffingTravel Surgical First Assistant (SFA) - $2,017 per week in Chattanooga, TNChattanooga, TN$2,017.20Job First Assist,Travel - CST- First Assist (OR) - (Cost Center 702) - 7:00AM-3:00PM, City: Chattanooga, State: Tennessee, Estimated Start, Shift:5 x 8 Hour Day Shift, 07:00:00-15:00:00, 8.00-5, Length of Contract (Days): 91, Estimated Gross Pay: 0.00. The Convergence Medical Staffing Mobile App enables our travelers to search for jobs as well as upload and manage needed information quickly and simply, thus allowing for speedy submittal to facilities.
NewPhlebotomist II - 6 TalentBurst, Inc.Phlebotomist II - 6Trion, GAMust demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change; and knowledge of our business. The PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner.
NewPhlebotomy - Phlebotomist II - 6 TalentBurst, Inc.Phlebotomy - Phlebotomist II - 6Trion, GA$20.86–$22.35 / hourThe PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. Must demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change; and knowledge of our business.
NewTravel Nurse RN - Dialysis - $2,377 per week LanceSoftTravel Nurse RN - Dialysis - $2,377 per weekHixson, TNLanceSoft specializes in providing Registered Nurses, Nurse Practitioners, LPNs/LVNs, Social Workers, Medical Assistants, and Certified Nursing Assistants to work in Acute Care Centers, Skilled Nursing Facilities, Long-Term Care centers, Rehab Facilities, Behavioral Health Centers, Drug & Alcohol Facilities, Home Health & Community Health, Urgent Care Clinics, and many other provider-based facilities. Our team of experienced career specialists takes the time to understand your needs and match you with the right job Lancesoft has been chosen by Staffing Industry Analysts as one of the Best Staffing Firms to Work for.
Assistant Store Manager - Spencer's Spencer Gifts - Spirit HalloweenAssistant Store Manager - Spencer'sChattanooga, TN$14.75–$15 / hourFull timeThe Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by developing staff, controlling expenses and shrinkage as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.
Senior Assistant Store Manager Spencer Gifts - Spirit HalloweenSenior Assistant Store ManagerChattanooga, TN$16.75–$17 / hourFull timeThe Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by developing staff, controlling expenses and shrinkage as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.
NewOtolaryngologist Needed in Tennessee CHG HealthcareOtolaryngologist Needed in TennesseeCleveland, TNCleveland, TN and the surrounding Ocoee Region offers historic landmarks, white water rafting, beautiful hiking trails, and swimming and boating on Parksville Lake. As industry leaders and Joint Commission Certified, CompHealth applies over 40 years of tenured experience to your unique situation, preferences, and goals.
NewUrologist Needed in Tennessee CHG HealthcareUrologist Needed in TennesseeHixson, TNWhether you are searching for a position in your area or in another state, we have professionals to help you achieve your goals through our relationships with facilities nationwide - in rural settings, small cities, and major metropolitan areas. Contact Wayne Wynter at wayne.wynter@comphealth.com or 203-663-9387 to learn more about this opportunity.
Dialysis Patient Care Technician-PCT Dialysis Clinic, Inc.Dialysis Patient Care Technician-PCTChattanooga, TNDCI’s Differentiator: Since opening the first clinic 50 years ago in Nashville, Tenn., our Dialysis Clinic, Inc. family has grown to be the nation’s largest nonprofit dialysis provider with more than 270 locations in 30 states, serving nearly 14,000 patients each day. The Patient Care Technician (PCT) provides care to patients with end-stage renal disease, supporting clinical staff throughout the dialysis treatment process to deliver prescribed treatments.
Float Certified Medical Assistant CommonSpirit HealthFloat Certified Medical AssistantChattanooga, TNObtain and record vital signs including but not limited to, blood pressure, temperature, pulse, respiration, height, weight, drug allergies, and current medications and presenting problem. As a Float Certified Medical Assistant, you will provide versatile clinical and administrative support across various departments, ensuring seamless patient care and operational efficiency throughout our facilities.
Lab Certified Medical Assistant CommonSpirit HealthLab Certified Medical AssistantChattanooga, TNAs a Certified Medical Assistant (CMA) at Internal Medicine Associates - Chattanooga, Hixson Pike, you will be a vital pillar of our care team, significantly impacting patient well-being through direct support and seamless coordination. Every day, you will actively collaborate on comprehensive screenings, assist with clinical procedures, provide essential health education, and expertly manage administrative tasks, leveraging technology to coordinate care for diverse patient populations.
Certified Medical Assistant CommonSpirit HealthCertified Medical AssistantChattanooga, TNEvery day, you will actively collaborate on comprehensive screenings, assist with clinical procedures, provide essential health education, and expertly manage administrative tasks, leveraging technology to coordinate care for diverse patient populations. CommonSpirit Medical Group (Mountain Management Services) is a leading provider of comprehensive office management services and affiliated physicians in Southeast Tennessee and North Georgia.
Specialty Clinic Certified Medical Assistant - CT Surgeons CommonSpirit HealthSpecialty Clinic Certified Medical Assistant - CT SurgeonsChattanooga, TNAccompany the physician into the exam room for the patient visit documenting in the electronic medical record (EMR) all aspects of care including, but not limited to, chief complaint, history of presenting illness, physical exam and patient plan as directed by the physician. Every day, you will expertly manage clinical documentation within the Electronic Medical Record (EMR), accurately perform ancillary healthcare services, and execute specific physician instructions, ensuring precise and efficient patient visits.
Specialty Clinic Certified Medical Assistant CommonSpirit HealthSpecialty Clinic Certified Medical AssistantChattanooga, TNAccompany the physician into the exam room for the patient visit documenting in the electronic medical record (EMR) all aspects of care including, but not limited to, chief complaint, history of presenting illness, physical exam and patient plan as directed by the physician. Every day, you will expertly manage clinical documentation within the Electronic Medical Record (EMR), accurately perform ancillary healthcare services, and execute specific physician instructions, ensuring precise and efficient patient visits.
Medical Assistant Certified II - Ortho-Full-Time Erlanger HealthMedical Assistant Certified II - Ortho-Full-TimeChattanooga, TNTeam members are trained to perform at the highest level permitted by Tennessee and Georgia state guidelines, coordinating patient care and supporting patients, families, and caregivers in self-management and behavior change. In addition to clinical responsibilities of the Certified Medical Assistant, this role assumes a leadership position within designated physician clinics, ensuring smooth daily operations including scheduling, patient flow, and administrative support.
Medical Assistant Certified II - Ortho- Full-Time Erlanger HealthMedical Assistant Certified II - Ortho- Full-TimeChattanooga, TNTeam members are trained to perform at the highest level permitted by Tennessee and Georgia state guidelines, coordinating patient care and supporting patients, families, and caregivers in self-management and behavior change. In addition to clinical responsibilities of the Certified Medical Assistant, this role assumes a leadership position within designated physician clinics, ensuring smooth daily operations including scheduling, patient flow, and administrative support.
Clinical Medical Assistant Certified II - Ortho - Full-Time Erlanger HealthClinical Medical Assistant Certified II - Ortho - Full-TimeChattanooga, TNTeam members are trained to perform at the highest level permitted by Tennessee and Georgia state guidelines, coordinating patient care and supporting patients, families, and caregivers in self-management and behavior change. In addition to clinical responsibilities of the Certified Medical Assistant, this role assumes a leadership position within designated physician clinics, ensuring smooth daily operations including scheduling, patient flow, and administrative support.
Medical Assistant Certified II - Vascular - Full-Time Erlanger HealthMedical Assistant Certified II - Vascular - Full-TimeChattanooga, TNThis person must be able to exercise superior communication skills and filter a vast amount of information accurately, with a working knowledge of CPT, DRG and ICD9 codes, and the ability to interface effectively with patients, physicians, and all other levels within the organization. Is trained and assigned (as per their role and responsibilities) to coordinate care for patients and is trained and assigned to support patients/families/caregivers in self-management, self-efficacy and behavior change.
NewMedical Assistant (MA) - Family Medicine Hospital Sisters Health SystemMedical Assistant (MA) - Family MedicineAltamont, OregonScheduled Weekly Hours: 36 Throughout communities in Illinois and Wisconsin, 13 hospitals, numerous community-based health centers and clinics, our 13,000+ colleagues have built a culture based on our solid core values of respect, care, competence, and joy. Other benefits include: Wellness program with incentives, employer-paid life insurance and short-term and long-term disability coverage, flexible spending accounts, employee assistance program, ID theft coverage, colleague rewards and recognition program, discount program, and more!
Urology Clinic Certified Medical Assistant CommonSpirit HealthUrology Clinic Certified Medical AssistantChattanooga, TNAccompany the physician into the exam room for the patient visit documenting in the electronic medical record (EMR) all aspects of care including, but not limited to, chief complaint, history of presenting illness, physical exam and patient plan as directed by the physician. Every day, you will expertly manage clinical documentation within the Electronic Medical Record (EMR), accurately perform ancillary healthcare services, and execute specific physician instructions, ensuring precise and efficient patient visits.
Medical Assistant, Certified - Peds Gastro - PRN Erlanger HealthMedical Assistant, Certified - Peds Gastro - PRNChattanooga, TNJob Summary: A certified healthcare provider employed by Erlanger Health is responsible for direct and/or indirect care of patients under the direction of an RN, LPN, physician, nurse practitioner or physician assistant. Team members are trained to meet the highest level of function for their role as per the State guidelines and are trained and assigned to manage the practices patient population.
Clinical Medical Assistant - Health Centers - 32/Hrs Per Week Erlanger HealthClinical Medical Assistant - Health Centers - 32/Hrs Per WeekChattanooga, TNJob Summary: The Certified Medical Assistant (CMA) provides direct and indirect patient care in ambulatory settings under the supervision of physicians, nurse practitioners, physician assistants, RNs, or LPNs. CMAs also manage patient flow, maintain accurate medical records, perform basic laboratory and clinical tasks, administer medications, and educate patients on home care and assistive devices.
Clinical Medical Assistant - Cleveland - Full-Time Erlanger HealthClinical Medical Assistant - Cleveland - Full-TimeChattanooga, TNJob Summary: The Certified Medical Assistant (CMA) provides direct and indirect patient care in ambulatory settings under the supervision of physicians, nurse practitioners, physician assistants, RNs, or LPNs. CMAs also manage patient flow, maintain accurate medical records, perform basic laboratory and clinical tasks, administer medications, and educate patients on home care and assistive devices.
Clinical Medical Assistant - Health Centers - 32Hrs Per Week Erlanger HealthClinical Medical Assistant - Health Centers - 32Hrs Per WeekChattanooga, TNJob Summary: The Certified Medical Assistant (CMA) provides direct and indirect patient care in ambulatory settings under the supervision of physicians, nurse practitioners, physician assistants, RNs, or LPNs. CMAs also manage patient flow, maintain accurate medical records, perform basic laboratory and clinical tasks, administer medications, and educate patients on home care and assistive devices.
Clinical Medical Assistant Limited Xray - Ortho- Full-Time Erlanger HealthClinical Medical Assistant Limited Xray - Ortho- Full-TimeChattanooga, TNJob Summary: A certified healthcare provider employed by Erlanger Health is responsible for direct and/or indirect care of patients under the direction of an RN, LPN, physician, nurse practitioner or physician assistant. For Limited Xray Tech: Completion of required accredited radiology courses culminating in eligibility for licensure as a Rad Tech Limited Xray in state where services are provided.
Clinical Medical Assistant Limited Xray - Ortho - PRN Erlanger HealthClinical Medical Assistant Limited Xray - Ortho - PRNChattanooga, TNJob Summary: A certified healthcare provider employed by Erlanger Health is responsible for direct and/or indirect care of patients under the direction of an RN, LPN, physician, nurse practitioner or physician assistant. For Limited Xray Tech: Completion of required accredited radiology courses culminating in eligibility for licensure as a Rad Tech Limited Xray in state where services are provided.
Medical Assistant Primary Healthcare CentersMedical AssistantTrenton, GAFull timeIf you are passionate about providing compassionate, high-quality healthcare and enjoy working in a team-oriented environment, we encourage you to apply and become part of the Primary Healthcare Centers team. This position works closely with patients, providers, pharmacies, hospitals, and other healthcare professionals to ensure excellent patient care and an outstanding patient experience.
Certified Medical Assistant - HPG Cardiology - FT - Days Vitruvian HealthCertified Medical Assistant - HPG Cardiology - FT - DaysDalton, GeorgiaAssists in examination and treatment of patients under the direction of a physician and/or advanced practitioner, including preparing patients to be seen by the physician and/or advanced practitioner, and perform specific procedures with appropriate orientation and supervision. Works in outpatient clinic and acute health care setting with adult, pediatric, adolescents and geriatric patients with developmental delays, behavioral issues, and/or health related medical problems.
Certified Medical Assistant-Xray Limited CommonSpirit HealthCertified Medical Assistant-Xray LimitedChattanooga, TNPrepare, clean and sterilize instruments and maintain equipment; keep patient exam rooms clean and orderly; dispose of contaminated items according to the Exposure Control Plan; anticipate Practitioner's needs for medications, supplies and equipment and plan accordingly. We are proud to be consistently recognized for excellence by organizations like U.S. News & World Report, PINC AI, CMS, Healthgrades, Leapfrog, and as one of the Best Places to Work in Tennessee.
Certified Medical Assistant (CMA) Vitruvian HealthCertified Medical Assistant (CMA)Cleveland, TennesseeCertified Medical Assistant (CMA) candidates with cardiology experience—including EKG performance, cardiac device monitoring, phlebotomy, and laboratory testing are strongly preferred. The Certified Medical Assistant (CMA) provides clinical and administrative support to physicians and advanced practice providers in a cardiology clinic setting.
NewRegistered Certified Medical Assistant AscensionRegistered Certified Medical AssistantChattanooga, Tennessee$17.69–$23.71 / hourFull timeHow you'll make an impact in this role: Clinical & Patient Care: Conducted patient intake and vital sign measurements while directly assisting physicians and APPs with exams, treatments, and accurate clinical chart documentation. Administrative Coordination: Streamlined daily clinic operations, managing multi-line phone systems, scheduling, and patient records to ensure high efficiency and smooth patient flow.
Certified Medical Assistant/LPN Vitruvian HealthCertified Medical Assistant/LPNDalton, GeorgiaObtains and maintains certification as a Limited License Radiology Technician/Technologist (LLRT) to operate radiology equipment to capture high-quality diagnostic images while adhering to radiation safety practices, completing only specific bony limb and chest images per certification. Assists in examination and treatment of patients under the direction of a physician and/or advanced practitioner, including preparing patients to be seen by the physician and/or advanced practitioner, and perform specific procedures with appropriate orientation and supervision.
HPG Neurosurgery & Spine - Certified Medical Assistant(CMA)/Licensed Practical Nurse(LPN) - FT - Days Vitruvian HealthHPG Neurosurgery & Spine - Certified Medical Assistant(CMA)/Licensed Practical Nurse(LPN) - FT - DaysDalton, GeorgiaAssists in examination and treatment of patients under the direction of a physician and/or advanced practitioner, including preparing patients to be seen by the physician and/or advanced practitioner, and perform specific procedures with appropriate orientation and supervision. Skills: Good oral and written communication skills to effectively interact with patients, physicians, advanced practitioners and staff members.
Certified Medical Assistant (CMA) - Diabetes & Endocrinology - FT - Days Vitruvian HealthCertified Medical Assistant (CMA) - Diabetes & Endocrinology - FT - DaysDalton, GeorgiaAssists in examination and treatment of patients under the direction of a physician and/or advanced practitioner, including preparing patients to be seen by the physician and/or advanced practitioner, and perform specific procedures with appropriate orientation and supervision. Skills: Good oral and written communication skills to effectively interact with patients, physicians, advanced practitioners and staff members.
NewRegistered Certified Medical Assistant Ascension Health AllianceRegistered Certified Medical AssistantChattanooga, TN$17.69–$23.71 / hourClinical & Patient Care: Conducted patient intake and vital sign measurements while directly assisting physicians and APPs with exams, treatments, and accurate clinical chart documentation. Diagnostics & Room Operations: Maintained sterile, fully stocked examination rooms and precisely processed provider orders for laboratory work, radiology, and medications.
Medical Assistant - Palliative Care - Full-Time Erlanger HealthMedical Assistant - Palliative Care - Full-TimeChattanooga, TNJob Summary: A certified healthcare provider employed by Erlanger Health is responsible for direct and/or indirect care of patients under the direction of an RN, LPN, physician, nurse practitioner or physician assistant. Team members are trained to meet the highest level of function for their role as per the State guidelines and are trained and assigned to manage the practices patient population.
Medical Assistant - Dental (PerDiem) Rochester Regional HealthMedical Assistant - Dental (PerDiem)East Ridge, TennesseeAs a Medical Assistant, your excellent customer service and communication skills directly affect patient care as well as ensuring day to day office operations run smoothly. M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting.
Medical Assistant MA or Licensed Practicing Nurse LPN UDEC-PIC-DPCMedical Assistant MA or Licensed Practicing Nurse LPNChattanooga, TNFull timeThe ideal candidate has strong customer service skills, an interest in learning more about a working family medicine and geriatric primary care clinic, enjoys being part of an awesome fun and productive team, and has previous office experience. To best serve our geriatric patients, we are looking for someone who is patient and considerate while communicating with patients who may have conditions like hearing loss or dementia.
Medical Assistant MA or Licensed Practicing Nurse LPN CbMedical Assistant MA or Licensed Practicing Nurse LPNChattanooga, TennesseeThe ideal candidate has strong customer service skills, an interest in learning more about a working family medicine and geriatric primary care clinic, enjoys being part of an awesome fun and productive team, and has previous office experience. University Diabetes & Endocrine Consultants provides excellence in diabetes and endocrine care for people in the southeast Tennessee, north Georgia and east Alabama regions.
Medical Assistant HCA Healthcare IncMedical AssistantChattanooga, TNWhat you will do in this role: You will prepare patients for examination and treatment by taking patient histories and vital signs You will prepare exam and treatment rooms with the necessary instruments for your patients including preparation and maintenance of supplies and equipment for treatments, including sterilization You will give injections and assist with lab testing and phlebotomy You will assist physicians in preparing for minor surgeries and physicals You will answer telephone calls to the practice and screens for referral What Qualifications you will need: EXPERIENCE: One year of Medical Assisting or other direct clinical patient care experience in a healthcare setting. With a focus on meeting the needs of our patients at all access points, Physician Services is dedicated to implementing innovative, physician-driven, value-added solutions to assist physicians in providing high-quality, patient-centered care, aligning with our mission to care for and enhance human life.
Medical Assistant/LPN (Full Time) American Family Care OoltewahMedical Assistant/LPN (Full Time)Ooltewah, Tennesseemagazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine.
Medical Assistant/LPN American Family Care OoltewahMedical Assistant/LPNOoltewah, Tennesseemagazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine.
Front Desk Receptionist with Medical Assistant UDEC-PIC-DPCFront Desk Receptionist with Medical AssistantChattanooga, TNFull timeThe ideal candidate is organized, compassionate, detail-oriented, and committed to providing excellent patient care and customer service. This position is ideal for someone who enjoys both patient interaction and clinical support in a fast-paced medical environment.
Front Desk Receptionist with Medical Assistant CbFront Desk Receptionist with Medical AssistantChattanooga, TennesseeUniversity Diabetes & Endocrine Consultants provides excellence in diabetes and endocrine care for people in the southeast Tennessee, north Georgia and east Alabama regions. The ideal candidate is organized, compassionate, detail-oriented, and committed to providing excellent patient care and customer service.