Physical RequirementsStand or Sit (Stationary position)Walk (Move, Traverse)Use hands/fingers to handle or feel (Operate, Activate, Use, Prepare, Inspect, Place, Detect, Position)Talk/hear (Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information)See (Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess)Repetitive MotionOSHA CategoriesCategory III - Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aidEquipment and ToolsList Equipment used for job: Computer, Phone, Fax Machine, Photo Copier, Scanner, Electronic Health RecordList Tools:Drives KIT or Personal Vehicle:TravelLocalQualificationsEducationHigh School Diploma or General Education Degree (GED)ExperienceTwo years (2) experience in a medical office setting as a Registration Technician or SchedulerTwo (2) years' experience in insurance verification and medical terminologyPreferredKnowledge and experience working with cultural diversitiesKnowledge of Health Insurance Portability and Accountability Act (HIPAA)License/CertificationMust have a valid Alaska State driver's license and must remain insurable under the Tribe's policy, or obtain within 90 days of hireBasic Life Support (BLS) certification, required within 90 days of hireSpecial SkillsProficiency with Microsoft Suite, or obtain training within 90 days of hireAbility to work independently as well as collaborativelyConducts business in a service-oriented manner that is attentive, pleasant, respectful and kind when dealing with un'ina, visitors, co-workers and othersStrong attention to detail and accuracy in data entryExcellent communication and interpersonal skills to interact with diverse un'ina populationsAbility to work effectively in a fast-paced environment with multiple prioritiesKnowledge of Health Insurance Portability and Accountability Act (HIPAA)*Memorandum of Understanding: Serves as documented evidence that the Kenaitze Indian Tribe has expressed the ineligibility of an employee to operate motor vehicles owned, leased or rented by the Kenaitze Indian Tribe, or to operate a personal vehicle on behalf of the Kenaitze Indian Tribe. Essential FunctionsResponsible for scheduling un'ina appointments for all clinical services within the Primary Care DepartmentResponsible for rescheduling un'ina as needed and directed by supervisorEnsures un'ina demographic information is up to date when scheduling an appointment, to include: name, address, phone number, and insuranceEnsuring all incoming calls are answered in a timely manner and un'ina calls are transferred to appropriate department or staff as neededAccurately document all un'ina encounters in Electronic Health Record (EHR) and route to appropriate staffCompletes reminder phone calls to un'ina the business day prior to scheduled appointmentEnsures compliance with Tribal, federal, state, and local employment laws and regulations, Tribal policies and TERO ordinanceIt is the intent of this job description to highlight the essential functions of the position; however, it is not an all-inclusive list.