Manages improvements to operations and technology processes by: managing the work of cross-functional teams including overseeing the development of goals and priorities, defining issues, and in some cases leading and implementing strategic projects designed to remediate issues and improve quality, service, affordability, and/or operating efficiency; applying a structured approach for identifying root causes and implementing solutions to improve the performance of operations system processes and address quality and safety issues; contributing to the development of and implementing strategic plans with the goal of achieving integrated services across the continuum of care; and ensuring performance metrics used to monitor the success of strategic improvement projects are tied to strategic department initiatives. Bachelors degree in a Business, Nursing, Health Care, or directly related field AND minimum three (3) years of experience in business operations, clinical health care, or a directly related field OR minimum six (6) years of experience in business operations, clinical health care, or a directly related field.