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Care for patients by changing bed linens, doing laundry, cleaning the home, or assisting with personal care. You operate with a big heart, not only providing personalized and attentive care but by building genuine relationships with those you serve.

Benefits/Perks <ul><li>Flexible Scheduling</li><li>Competitive Compensation</li><li>Careers Advancement  </li></ul>Job Summary We are looking for a Home Health Aide to join our team! You will directly work with patients, following a one-on-one care plan in patient homes. You operate with a big heart, not only providing personalized and attentive care but by building genuine relationships with those you serve. You are detail-oriented, highly organized, and committed to creating a healthy environment that meets patient needs. Strong verbal and written communication skills are needed to succeed in this role. Prior Home Health or Hospice experience is a plus.  Responsibilities  <ul><li>Assist patients with daily activities such as moving in and out of beds, baths, wheelchairs, or automobiles</li><li>Care for patients by changing bed linens, doing laundry, cleaning the home, or assisting with personal care</li><li>Maintain records of patient care, condition, progress, or problems to report and discuss observations with the supervisor </li><li>Build relationships with patients by conversing or reading aloud to help keep them mentally healthy and alert </li><li>Give medications and immunizations </li><li>Engage patients in exercises or other activities  </li></ul>Qualifications <ul><li>Graduated from an accredited Home Health Aide program</li><li>High School Diploma or GED </li><li>One year prior professional experience </li><li>Driver’s license required </li><li>CPR certification required </li></ul>

Haven Home Care Services Llc

Home Health Aide

Communication Skills

Detail Oriented

Driver's License

Fast Food

Health Plan

High School Diploma

Home Care

Hospice Care

Housekeeping/Cleaning

Laundry

Medication Administration

Organizational Skills

Patient Care

Personal Care

Presentation/Verbal Skills

Record Keeping

Writing Skills

The manager oversees daily operations, coaches team members, and leads continuous improvements in service quality, efficiency, and team capability. This role requires substantial independent judgment, critical thinking, and the ability to make timely decisions that directly impact guest satisfaction and property performance.

Job SummaryThe Customer Service Manager provides strategic leadership to the customer service team, ensuring an exceptional guest experience rooted in operational excellence, proactive problem-solving, and high service standards. This role requires substantial independent judgment, critical thinking, and the ability to make timely decisions that directly impact guest satisfaction and property performance. The manager oversees daily operations, coaches team members, and leads continuous improvements in service quality, efficiency, and team capability. Supervisory Responsibilities - Recruits, selects, and onboard customer service team members with a strong focus on service excellence. - Trains, mentors, and develops employees in customer service best practices, critical thinking, and issue‑resolution strategies. - Creates and manages schedules, assigns tasks, and ensures adequate staffing levels for optimal service delivery. - Approves bi-weekly timecards, manages attendance, and prepares overtime reports. - Conducts timely, constructive performance evaluations using data-driven assessments. - Exercises independent judgment when recommending coaching, disciplinary action, or separation in alignment with company policy.   Duties and Responsibilities - Leads and manages the customer service team, ensuring compliance with company service standards and operational guidelines. - Builds, coaches, and sustains a high‑performing team capable of independent problem-solving and adaptable service delivery. - Establishes clear expectations, performance standards, and accountability practices. - Analyzes guest surveys, feedback, and service trends to identify root causes and implement corrective actions. - Keeps the team updated on changes to products, services, policies, and procedures. - Utilizes critical thinking to interpret guest concerns, resolve complex issues, and determine when escalation is necessary. - Collects, analyzes, and reports data on guest complaints, service performance, and team metrics. - Prepares monthly performance summaries that highlight trends, risks, and strategic recommendations. - Develops and updates knowledge-based documents, FAQs, and self-help resources to streamline service operations. - Identifies operational inefficiencies and recommends improvements to leadership. - Participates in budget planning, contributing insight on staffing, service tools, and resource needs. - Performs additional duties and special projects as assigned.   Required Skills/Abilities - Strong leadership and supervisory capabilities. - Excellent verbal and written communication skills. - Advanced understanding of customer service principles. - Highly organized with exceptional attention to detail. - Proven ability to resolve complex customer issues using independent judgment. - Strong critical thinking skills with the ability to analyze data and make informed decisions. - Skilled in coaching, mentoring, and driving continuous improvement. - Proficient with Microsoft Office and related software tools. Education and Experience - Bachelor’s degree preferred. - Minimum three years of experience in high-level customer service. - Minimum two years of supervisory or leadership experience. Physical Requirements - Prolonged periods working at a desk and on a computer. - Ability to move throughout the facility during the workday. - Ability to stand or walk for extended periods. - Ability to lift up to 50 pounds as needed.

307 RACING MANAGEMENT, LLC

Customer Service Manager - Douglas, WY

Analysis Skills

Best Practices

Budget Management

Coaching

Continuous Improvement

Corporate Compliance

Corporate Policies

Corrective Action

Customer Service Management

Customer Support/Service

Data Analysis

Disciplinary Action

Frequently Asked Questions (FAQ)

Leadership

Lift/Move 50 Pounds

Maintain Compliance

Mentoring

Microsoft Office

Operations

Operations Guidelines

Operations Management

People Management

Performance Analysis

Performance Management

Performance Metrics

Performance Reviews

Problem Solving Skills

Process Improvement

Quality Management

Records Management

Reporting Skills

Resolve Customer Issues

Root Cause Analysis

Schedule Development

Service Delivery

Time Management

Trend Analysis

HiringThing

D Implement daily, weekly and monthly schedule cleaning programs instituted by the Campground . D Keep the surrounding area of the main building, mini golf, playground and pool area clean and .

Front Desk Service & Store Clerk Full-time Seasonal, Must be 16ABOUT CAMPGROUNDS OF AMERICA, INC.Kampgrounds of America, Inc. (KOA), is the world's largest network of privately owned campgro and the leader in outdoor hospitality. KOA has 525+ locations across the United States and Can including a mix of franchised and company-owned properties. Founded in 1962, the mission of "connecting people to the outdoors and each other, " and those who represent the brand share values of being family-oriented, passionate entrepreneurial, customer-focused, and progressiveGENERAL DUTIESResponsible for all guest registration, reservations, front desk and store sales. Occasional cleaning of restrooms, laundry, cabins, office store and surrounding areas.SPECIFIC DUTIESD Provide outstanding customer service over the phone and in person, by being attentive, responsive and helpful to their needs. Report any problems, requests or complaints to the appropriate management.D Follow cash and credit card handling procedures.D Follow proper procedures for the handling of registrations, reservations and store operations.0  Promote KOA system to customers and be knowledgeable of all national and local advertising and discount programs for the campground.D Give clear directions to campers to and from the campground.D Implement daily, weekly and monthly schedule cleaning programs instituted by the Campground Owner/Manager for all front office, store, restrooms, laundry facility and stocking store.D Keep the surrounding area of the main building, mini golf, playground and pool area clean and free of litter.D Water plants and lawns as asked.0  Follow safety procedures and enforce campground rules.D Perform all other duties assigned by the Campground Owner/Manager.EXPECTED RESULTS Friendly and professional camper service.  Positive attitude with guests, management and team members.  Ability to deal with customer related and non-customer related problems. Team Player  Attention to detail when taking reservations, registering guests and cleaning.  Accurate money handling.PHYSICAL REQ.UIREMENTSMust be able to lift 30 pounds.DOUGLASKOAJOURNEY168 COLD SPRINGS RD., PO BOX 1190 DOUGLAS, WY. 82633307-358-2164307-372-9511Long periods of standing, kneeling, bending and walking.* Must be able to hear and respond over the telephone.JOB QUALIFICATIONS•  Excellent guest service.•  Some knowledge of office equipment (computers) and operations. K2 helpful but not required.•  Some knowledge of the Douglas area. Learn Douglas area and local events.•  Must be able to use general cleaning chemicals.•  Dependable and responsible.

Medical Jobs in Douglas, IL

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Medical Jobs in Douglas, IL

Home Health Aide Haven Home Care Services Llc

Customer Service Manager - Douglas, WY 307 RACING MANAGEMENT, LLC

Front Desk Service & Store Clerk Full Time Seasonal Douglas KOA

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