Medical Front Office Patient Service Specialist Select Medical CorpMedical Front Office Patient Service SpecialistPA$15–$18 / hourWhen patients enter our outpatient physical therapy center in Waynesburg, we want them to have an exceptional experience - starting at the front desk. Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team.
Medical Front Office - Patient Service Specialist NovaCare RehabilitationMedical Front Office - Patient Service SpecialistTrafford, Pennsylvania$14–$16 / hourWhen patients enter our outpatient physical therapy center in Trafford, we want them to have an exceptional experience – starting at the front desk. Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team.
Medical Office Assistant PRIMARY HEALTH NETWORK, INC.Medical Office AssistantWestmoreland County, PAThe mission of Primary Health Network is to provide quality primary care services and access to specialty care for the people in the communities we serve. About The Network The Primary Health Network is the largest Federally Qualified Healthcare Center (FQHC) in the state of Pennsylvania.
MEDICAL ASSISTANT - PHYSICIAN OFFICE, PRIMARY CARE Independence Health SystemMEDICAL ASSISTANT - PHYSICIAN OFFICE, PRIMARY CAREGreensburg, PAof force) Carry Transfer/Push/Pull Patients Seeing Near with Acuity Feeling (Sensation) Color Vision Hearing Clearly Pulling/Pushing Objects Overhead Reaching Above Shoulder Level Reaching Forward Lifting Floor to Knuckle Lifting Seat Pan to Knuckle Lifting Knuckle to Shoulder Lifting Shoulder to Overhead When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required. Bending (Stooping) Sitting Walking Climbing Stairs Climbing Ladders Standing Kneeling Squatting (Crouching) Twisting/Turning Keyboard/Computer Operation Gross Grasp Fine Finger Manipulation Hand/Arm Coordination Pushing/Pulling (lbs.
Medical Assistant - UPMC Washington, Orthopedic Office University of Pittsburgh Medical CenterMedical Assistant - UPMC Washington, Orthopedic OfficePAIn our bustling Orthopedic practice, you'll build meaningful relationships with patients, collaborate with our enthusiastic team of providers, and thrive in a supportive, family-like atmosphere! Preferred Qualifications: Completion of a medical assistant program or on an on-the-job medical assistant training program, OR other hands-on patient care experience (CNA/EMT etc.
Medical Assistant, Expert - UPMC Washington, Foot & Ankle Office University of Pittsburgh Medical CenterMedical Assistant, Expert - UPMC Washington, Foot & Ankle OfficePASuccessful completion of Medical Assistant program, or equivalent hospital program, or successful completion and maintenance of certification examination and 1 year of patient care experience, or Two years of direct patient care experience required. In our bustling Orthopedic practice, you'll build meaningful relationships with patients, collaborate with our enthusiastic team of providers, and thrive in a supportive, family-like atmosphere!
NewMedical Assistant (MA) Scribe, Vascular Office Penn Highlands HealthcareMedical Assistant (MA) Scribe, Vascular OfficePAAS A MEDICAL ASSISTANT SCRIBE, you will support the physician or mid-level provider with assisting in development, implementation and evaluation of patient care in the office. The LPN will serve as a liaison between the physician, the mid-level provider and all other health care providers.
Medical Education Program Academic Manager - UPMC Washington, Family Medicine Residency Offices University of Pittsburgh Medical CenterMedical Education Program Academic Manager - UPMC Washington, Family Medicine Residency OfficesPA$24.32–$40.54 / hourTasks may include entering rotation schedules, documenting PTO, LOAs, etc. in lieu of Kronos, monitoring work hour submissions by residents/fellows, uploading required program documentation and policies, maintaining trainee specific credentialing documentation, etc. Construct productive working relationships and act as a liaison between trainees, program directors, hospital administration, UPMC ME central team, additional internal departments, staff, and other hospitals, as necessary.
Medical Receptionist- McMurray, PA Preferred Primary Care Physicians, Inc.Medical Receptionist- McMurray, PACanonsburg, PAFull timeThe Medical Receptionist serves as the initial person to greet, instruct and direct all persons visiting or calling the medical practice utilizing skills of tact, diplomacy and confidentiality in a professional manner. Closeout procedures, gathering encounter forms, processing daily activities of coding, batching, billing and hospital visits.
Medical Receptionist (Schiffler Cancer Center) West Virginia University MedicineMedical Receptionist (Schiffler Cancer Center)Morgantown, WVWORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Transcription and other records received are placed into patient charts and/or sent to primary care physician or referring physician in a timely manner.
Front Office Representative Squirrel Hill Health CenterFront Office RepresentativeBrentwood, PAFull timeThe Front Office Representative is an integral part of the team that provides outstanding patient support services, including greeting patients, answering the telephone, scheduling appointments with providers, documenting information in the electronic health record system, and performing related general office duties. The Front Office Representative plays a critical role in verifying and updating accounts with new insurance information and ensuring all claims have the appropriate documentation before being coded and submitted.
PSR Connellsville Urogynecology Office Penn Highlands HealthcarePSR Connellsville Urogynecology OfficePAFunctions include receiving patients, assessing their needs and acting accordingly to ensure patients are provided with access to appropriate health care providers and ancillary services. Summary: AS A PATIENT SERVICE REPRESENTATIVE, you are responsible for organizing and performing all business office functions related to daily operation within the Medical Practice.
Assistant Dental Office Manager Aspen Dental Management IncAssistant Dental Office ManagerPA$21–$23 / hourAs a Assistant Dental Office Manager, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care.
NewLPN - PHYSICIAN OFFICE, THORACIC Independence Health SystemLPN - PHYSICIAN OFFICE, THORACICPAActively promotes a Lean work culture by performing team member duties to encourage consistent use of LEAN principles and processes, including continually seeking work process improvements. Strong leadership ability, good organizational skills, independent and critical thinking skills, sound judgment, and knowledge of legal aspects and liability of nursing practice.
LPN - PHYSICIAN OFFICE, WELDON FAMILY MEDICINE Independence Health SystemLPN - PHYSICIAN OFFICE, WELDON FAMILY MEDICINEPAActively promotes a Lean work culture by performing team member duties to encourage consistent use of LEAN principles and processes, including continually seeking work process improvements. Strong leadership ability, good organizational skills, independent and critical thinking skills, sound judgment, and knowledge of legal aspects and liability of nursing practice.
(Hybrid) Content Creator-Writer -- Office of Strategic Communications West Virginia University(Hybrid) Content Creator-Writer -- Office of Strategic CommunicationsMorgantown, WVThe Content Creator-Writer reports to the Assistant Director of Editorial Content, but maintains direct collaborative links with the Media Manager and News and Information Manager to support important safety messaging, media relations across the WVU System and overall University reputational management. The Content Creator-Writer within the Strategic Communications and Marketing, Office of Strategic Communications develops multimedia content, with a heavy emphasis on writing and safety, to support primary University communications channels.
NewMedical Assistant The Primary Health NetworkMedical AssistantLatrobe, PAHRSA Community Health Quality Recognitions in COVID-19 data reporting, advancing health information technology for quality, and continued implementation of the Primary Care Medical Home care model. The mission of Primary Health Network is to provide quality primary care services and access to specialty care for the people in the communities we serve.
Certified Medical Assistant - Charleroi, PA Preferred Primary Care Physicians, Inc.Certified Medical Assistant - Charleroi, PACharleroi, PAFull timeOur practice was established in 1995 when a group of dedicated physicians in the South Hills came together for one common purpose: to provide the highest quality care to their patients. General Purpose of the Position: Responsible for assisting physicians and nurses with patient care, clerical, environmental and organizational tasks.
Medical Assistant Preferred Primary Care Physicians, Inc.Medical AssistantUniontown, PAFull timeOur practice was established in 1995 when a group of dedicated physicians in the South Hills came together for one common purpose: to provide the highest quality care to their patients. General Purpose of the Position: Responsible for assisting physicians and nurses with patient care, clerical, environmental and organizational tasks.
Medical Assistant- McMurray, PA Preferred Primary Care Physicians, Inc.Medical Assistant- McMurray, PACanonsburg, PAFull timeOur practice was established in 1995 when a group of dedicated physicians in the South Hills came together for one common purpose: to provide the highest quality care to their patients. General Purpose of the Position: Responsible for assisting physicians and nurses with patient care, clerical, environmental and organizational tasks.
Medical Scribe ScribeAmericaMedical ScribeMorgantown, WVAs an on-site medical scribe, you could work in a variety of healthcare settings — from doctor’s offices to emergency departments. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Medical Scribe - Morgantown, WV ScribeAmericaMedical Scribe - Morgantown, WVMorgantown, WVTuition discount programs: • Adtalem Partnership Ross University School of Medicine- up to $9,500 Tuition Savings • American University School of Medicine- up to $9,500 Tuition Savings • Purdue Global - up to 20% off tuition reduction • American College of Education - up to 3% reduced tuition rates • Rasmussen College - Up to $7,000 in Tuition Savings • Lynn College (Online Degree Program) - $2,250 (or more) on a bachelors degree program • Kaplan prep courses- 20% tuition for undergraduate programs & 14% on graduate programs. • High school diploma or equivalent • At least 18 years old and authorized to work in the U.S. (16 years of age or older in TX) • Proof of vaccinations (may be required) • Typing speed of 40+ WPM • Fluent in English (reading, writing, speaking) • Strong listening and communication skills • Flexible schedule availability • Ability to stand, sit, and use a computer for several hours a day • Access to a laptop (you'll be provided one after training but need your own for training).
NewMedical Assistant Forefront DermatologyMedical AssistantMonroeville, PennsylvaniaMinimum post high-school education in a medical support field: Certified Medical Assistant, Licensed Practical Nurse, or Registered Nurse (Non-Certified Medical Assistants will need to complete the Forefront Derm Tech certification program within the prescribed time period and maintain certification upon expiration). The Medical Assistant is essential during the patient visit, accompanying the dermatologist in the room and promoting a friendly and efficient environment for patients, staff, and dermatologists.
NewCertified Medical Assistant Forefront DermatologyCertified Medical AssistantGreensburg, PennsylvaniaFull timeThe Certified Medical Assistant is essential during the patient visit, accompanying the dermatologist in the room and promoting a friendly and efficient environment for patients, staff, and dermatologists. If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Forefront may be the perfect fit for you!
Medical Assistant - Digestive Health - Jefferson Hills - Full Time Highmark IncMedical Assistant - Digestive Health - Jefferson Hills - Full TimeJefferson Hills, PAIn connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy. Prepares treatment rooms for patient examinations, keeping the room stocked and cleaned, reordering supplies, and disposing of biohazard supplies.
Medical Assistant Highmark IncMedical AssistantMcMurray, PAIn connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy. Prepares treatment rooms for patient examinations, keeping the room stocked and cleaned, reordering supplies, and disposing of biohazard supplies.
Medical Assistant/Phlebotomist-McDonald, PA Preferred Primary Care Physicians, Inc.Medical Assistant/Phlebotomist-McDonald, PAMcDonald, PAFull timeThe successful candidate must be skilled in phlebotomy, be able to work both clinical and administrative sides of office, have excellent verbal and written communication skills, have excellent time management skills, and be able to multi-task in a fast-paced office environment. Our practice was established in 1995 when a group of dedicated physicians in the South Hills came together for one common purpose: to provide the highest quality care to their patients.
NewInterventional Psychiatry Support Specialist (Medical Assistant) New Directions Mental HealthInterventional Psychiatry Support Specialist (Medical Assistant)Washington, PA$18–$24 / hourFull timeOur Interventional Psychiatry Support Specialists (Medical Assistant) provide exceptional direct client care using innovative technology to assist clients in overcoming their life-long struggle of depression, anxiety, and OCD. Bachelor’s degree required from an accredited college or university in a recognized clinical discipline, including but not limited to psychology, social work, counseling, nursing, rehabilitation, activity therapies, or a related behavioral health field.
Interventional Psychiatry Support Specialist (Medical Assistant) - Hiring Incentive Eligible New Directions Mental HealthInterventional Psychiatry Support Specialist (Medical Assistant) - Hiring Incentive EligibleGreensburg, PA$18–$24 / hourFull timeOur Interventional Psychiatry Support Specialists (Medical Assistant) provide exceptional direct client care using innovative technology to assist clients in overcoming their life-long struggle of depression, anxiety, and OCD. Bachelor’s degree required from an accredited college or university in a recognized clinical discipline, including but not limited to psychology, social work, counseling, nursing, rehabilitation, activity therapies, or a related behavioral health field.
Medical Records Specialist, Part-Time - Advanced Surgical Hospital Surgical Care Affiliates LLCMedical Records Specialist, Part-Time - Advanced Surgical HospitalWashington, PAAs part of Optum, SCA Health is redefining specialty care by developing more accessible, patient-centered practice solutions for a network of more than 370 ambulatory surgical centers, over 400 specialty physician practice clinics and numerous labs and surgical hospitals. Our work spans a broad spectrum of services, all designed to support physicians, health systems and employers in delivering efficient, value-based care to patients without compromising quality or autonomy.
Medical Assistant Squirrel Hill Health CenterMedical AssistantBrentwood, PAFull timeThis role involves patient preparation, specimen collection, diagnostic testing, vaccine administration, prescription coordination, and collaboration with clinical and front office staff to deliver high-quality, team-based care. The Medical Assistant will provide direct patient services in exam rooms, ensuring smooth patient flow and accurate documentation in the Electronic Health Record (EHR).
Medical Assistant - Womancare Associates (Monroeville, PA University of Pittsburgh Medical CenterMedical Assistant - Womancare Associates (Monroeville, PAMonroeville, PAAssist patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc. Clean exam/procedure rooms, instruments and equipment between patient visits to maintain infection control.
NewMedical Assistant/Patient Service Coordinator - CASUAL University of Pittsburgh Medical CenterMedical Assistant/Patient Service Coordinator - CASUALWest Mifflin, PA$18.59–$27.96 / hourThis position will be utilized in a dual capacity; at times the staff member will be asked to function like a Medical Assistant, rooming and triaging patients, stocking supplies, cleaning rooms, etc. At other times, this staff member will be asked to function in the business office where they will answer phones, schedule patients, check-in and check-out patients, and other duties as assigned.
Medical Assistant (Pediatric Orthopaedic Surgery- Bridgeville University of Pittsburgh Medical CenterMedical Assistant (Pediatric Orthopaedic Surgery- BridgevilleBridgeville, PAOur ideal candidate will primarily work at our Bridgeville location at 205 Milers Run Road after completing an orientation period at the main hospital. Clean exam/procedure rooms, instruments and equipment between patient visits to maintain infection control.
Medical Assistant - Munhall Family Medicine University of Pittsburgh Medical CenterMedical Assistant - Munhall Family MedicinePAPurpose: Assist physicians with various aspects of patient care (including clerical, environmental, and organizational tasks ensuring patient satisfaction. Clean exam/procedure rooms, instruments and equipment between patient visits to maintain infection control.
Medical Assistant (Physical Medicine and Rehab University of Pittsburgh Medical CenterMedical Assistant (Physical Medicine and RehabBethel Park, PAAssist patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc. Clean exam/procedure rooms, instruments and equipment between patient visits to maintain infection control.
Medical Assistant - OB/GYN (Washington, PA University of Pittsburgh Medical CenterMedical Assistant - OB/GYN (Washington, PAPAThis position will be responsible for assisting physician, rooming patients, collecting specimens/urine, scrubbing instruments and run autoclaves, patient flow, and cross train for registration and phones. Successful completion of a Medical Assistant program or equivalent hospital program, or a minimum of one year of direct patient care experience is preferred.
NewMedical Assistant- Part-time, Monroeville University of Pittsburgh Medical CenterMedical Assistant- Part-time, MonroevilleMonroeville, PAClean exam/procedure rooms, instruments and equipment between patient visits to maintain infection control. Assist patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc.
Medical Assistant - PMA Primary Care - Northern Pike - FT Highmark IncMedical Assistant - PMA Primary Care - Northern Pike - FTMonroeville, PACertification Requirements: Employees who have: graduated from a medical assistant program within five years OR proof of one year of work experience as a medical assistant in the last three years must complete certification training and/or attempt testing within 30 days of hire and must obtain certification within 120 days of hire. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy.
Medical Assistant - FPMA Primary Care - McMurray - Full Time Highmark IncMedical Assistant - FPMA Primary Care - McMurray - Full TimeMcMurray, PACertification Requirements: Employees who have: graduated from a medical assistant program within five years OR proof of one year of work experience as a medical assistant in the last three years must complete certification training and/or attempt testing within 30 days of hire and must obtain certification within 120 days of hire. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy.
Medical Assistant - Primary Care - Monroeville - Full Time Highmark IncMedical Assistant - Primary Care - Monroeville - Full TimeMonroeville, PACertification Requirements: Employees who have: graduated from a medical assistant program within five years OR proof of one year of work experience as a medical assistant in the last three years must complete certification training and/or attempt testing within 30 days of hire and must obtain certification within 120 days of hire. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy.
Medical Assistant - Women's Health - Jefferson Hills - Full Time (Hybrid) Highmark IncMedical Assistant - Women's Health - Jefferson Hills - Full Time (Hybrid)Jefferson Hills, PACertification Requirements: Employees who have: graduated from a medical assistant program within five years OR proof of one year of work experience as a medical assistant in the last three years must complete certification training and/or attempt testing within 30 days of hire and must obtain certification within 120 days of hire. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy.
Medical Assistant - PMA - Primary Care - Irwin - Full Time Highmark IncMedical Assistant - PMA - Primary Care - Irwin - Full TimePACertification Requirements: Employees who have: graduated from a medical assistant program within five years OR proof of one year of work experience as a medical assistant in the last three years must complete certification training and/or attempt testing within 30 days of hire and must obtain certification within 120 days of hire. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy.
Medical Assistant - Women's Health - McMurray - Full Time Highmark IncMedical Assistant - Women's Health - McMurray - Full TimeMcMurray, PACertification Requirements: Employees who have: graduated from a medical assistant program within five years OR proof of one year of work experience as a medical assistant in the last three years must complete certification training and/or attempt testing within 30 days of hire and must obtain certification within 120 days of hire. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy.
Medical Assistant - PCI Express Care - Jefferson - Full Time Highmark IncMedical Assistant - PCI Express Care - Jefferson - Full TimeJefferson Hills, PACertification Requirements: Employees who have: graduated from a medical assistant program within five years OR proof of one year of work experience as a medical assistant in the last three years must complete certification training and/or attempt testing within 30 days of hire and must obtain certification within 120 days of hire. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy.
Medical Assistant - FPMA Primary Care - Bethel Park - Full Time Highmark IncMedical Assistant - FPMA Primary Care - Bethel Park - Full TimeBethel Park, PACertification Requirements: Employees who have: graduated from a medical assistant program within five years OR proof of one year of work experience as a medical assistant in the last three years must complete certification training and/or attempt testing within 30 days of hire and must obtain certification within 120 days of hire. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy.
Medical Assistant - PCI - Brooks Lane - Full Time Highmark IncMedical Assistant - PCI - Brooks Lane - Full TimeJefferson Hills, PACertification Requirements: Employees who have: graduated from a medical assistant program within five years OR proof of one year of work experience as a medical assistant in the last three years must complete certification training and/or attempt testing within 30 days of hire and must obtain certification within 120 days of hire. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy.
Medical Assistant - Urgent Care - Braddock - Full Time Highmark IncMedical Assistant - Urgent Care - Braddock - Full TimePACertification Requirements: Employees who have: graduated from a medical assistant program within five years OR proof of one year of work experience as a medical assistant in the last three years must complete certification training and/or attempt testing within 30 days of hire and must obtain certification within 120 days of hire. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy.
Medical Assistant - Southpointe - Canonsburg Highmark IncMedical Assistant - Southpointe - CanonsburgCanonsburg, PACertification Requirements: Employees who have: graduated from a medical assistant program within five years OR proof of one year of work experience as a medical assistant in the last three years must complete certification training and/or attempt testing within 30 days of hire and must obtain certification within 120 days of hire. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy.
Medical Assistant - Endocrinology - McMurray - Full Time Highmark IncMedical Assistant - Endocrinology - McMurray - Full TimeMcMurray, PACertification Requirements: Employees who have: graduated from a medical assistant program within five years OR proof of one year of work experience as a medical assistant in the last three years must complete certification training and/or attempt testing within 30 days of hire and must obtain certification within 120 days of hire. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy.