This position may be responsible for a variety of duties based on the operations of department, including: 1) patient registration, 2) patient scheduling, 3) patient billing, 4) assist with pre-certification if applicable (collect insurance information; receipt of co-pays or bill payments), 5) medical records retrieval, release, or collection, 6) data entry and 7) answering phones. Job Duties: Multi-task Role of Customer Service, Registration, Scheduling, and may assist with Pre-Certification: Provide courteous, respectful, and helpful service to patients, visitors, staff, and physicians seeking information and/or treatment: office, phone, email communications.