Summary: Location: In-person visits in Northeast Ohio; Cleveland, Akron, Canton, Ohio Work Mode: Hybrid (In-person and remote) Shift: Mon-Fri 8a-5pm EST; 30 min lunch Duration: 6 months with potential to extend based on need Responsibilities: Assist members in Northeast Ohio with SSDI applications through in-person interactions in SNFs Gather information via interviewing, obtaining signatures, and visiting local SSA offices Launch the expansion of SOAR across the state Review SNF census, navigate internal systems, and gather medical records following detailed SOP for SOAR SSA Communicate effectively with members, including those with language and speech difficulties Submit required paperwork and follow up timely according to feedback Requirements: Bachelor's degree or equivalent experience 2-4 years of related experience in social work, nursing, or skilled long-term care facility Experience with documentation and member-facing communication skills Organized, detail-oriented, and task-focused Preferred Skills: SOAR certification Experience with SOAR applications ADL (activities of daily living) and EHR clinical knowledge Ability to write reports and complete documentation in detail Independent work and troubleshooting skills Effective communication with diverse populations