Assure the readiness of the work area for each working day, open the building at the designated time and have all designated work activities fully operational at the start of business hoursRespect and maintain privacy and dignity of agency patients, always ensure patients/TCC guests confidentiallyGreet patients and agency visitors, direct all people to the appropriate location and services, be courteous, polite and helpful to the public, patient and staffSchedule, register and data enter pertinent patient information thoroughly and in accordance with policies and proceduresPerforms financial intakes on self-pay/uninsured patients and calculates percent of poverty/eligibility for sliding fee scaleDetermines insurance, Medicaid and Medicare eligibility; Verifies insurance on all scheduled patients dailyMaintains and builds on the general information and knowledge of available resources for patients within the communityExplains and assists individuals/community with new patient paperwork/packets and new patient orientationCreates new medical records and retrieves existing medical records by gathering appropriate record folders and contents; assigning and recording new record numbers; verifying existing record numbers; inputting and recording locations to computer; delivering records. Ability to learn office methods, rules and policiesAbility to interact effectively and in a supportive manner with persons of all backgroundsUnderstand and carry out verbal and written instructionsPerform arithmetic calculationsMaintain confidentiality and comply with Health Insurance Portability and Accountability Act (HIPAA)Ability to use sound judgment and independent thinkingAbility to establish and maintain positive and effective work relationships with co-workers, patients, providers, vendors, and communityValid driver's licenseUnderstanding of Healthcare Market: ie Medicaid, Medicare and Marketplace Understands and is willing to support the Mission of The Chautauqua Center is "To deliver comprehensive high-quality patient-centered health services in the Chautauqua region.