Brightli is on a Mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. Keywords: Behavioral Health Technician, Lead Behavioral Health Technician, Mental Health Technician, Crisis Intervention, Behavioral Health, Substance Use Treatment, Recovery Services, Trauma-Informed Care, Crisis Stabilization, Behavioral Crisis Center.