Maintains relationships with key accounts, identifying account opportunities, reviewing merchandising programs with key customers, developing opening display plans with new accounts, selling-in resets of stores, managing coverage of open territories, resolving customer complaints, and escalating any issues when necessary. Pre-plans prior to the beginning of each month by holding a one-on-one meeting with each SDR and merchandiser, strategizing on how best to achieve goals and objectives, and when applicable, helping representatives define target accounts for display initiatives.