As an Audit Coordinator - Inbound/Outbound Calls Representative, you'll play a critical role in ensuring smooth communication and effective resolution of provider inquiries: Handle inbound provider calls, log details, and resolve issues with efficiency and professionalism. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world's leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others.