Supporting Harps' Mission Statement – With respect and support from my peers and supervisors, I strive daily to exceed my customers' expectations in an effort to support the Harps' Mission Statement – "Our mission is to provide the best overall value to our customers, building a reputation for competitive prices, product quality and freshness, friendly service and cleanliness.". Front End Operations – I direct and am responsible for front end operations by ensuring the daily schedule is being followed, and front end management is monitoring the flow of customers, opening registers as applicable, managing breaks and lunches, appropriately using supplies and following closing procedures.