Duties and Responsibilities: Lead daily undergraduate advising and academic-form operations for College students, including course and degree planning, major/minor exploration, registration troubleshooting, policy guidance, petitions, FERPA-compliant case documentation, referrals, and coordination of complex academic standing matters. Design, implement, and assess data-informed persistence and retention strategies, including early alert outreach, midterm progress campaigns, gateway-course supports, re-registration initiatives, stop-out reengagement, and dashboards on persistence, credit momentum, DFW rates, and time to degree.