Automotive Service Advisor Commonwealth MotorsAutomotive Service AdvisorLawrence, MassachusettsTake ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer. From greeting vehicle owners in the driveway to explaining the repair process, our Service Advisors are true professionals who enjoy helping others.
Service Advisor - Lincoln Norwood Asbury AutomotiveService Advisor - Lincoln NorwoodNorwood, MAGreet customers in a timely, friendly manner and obtain pertinent vehicle informationActively promote and build rapport with the customerAdvise customers on the care and the value of maintaining their vehicles in accordance with manufacturers' specificationsGenerate and provide customer with a complete and accurate estimate of repairEstablish and communicate completion time of repair with customer and technicianAnswer incoming service callsMaintain and schedule service appointmentsFollow prescribed procedures for customer post follow-up resulting in return visits, increased sales and admirable CSI (Customer Satisfaction Index)Strictly follow the manufacturer's warranty guidelines and proceduresConduct business in an honest manner that maintains the manufacturer Customer Satisfaction Index (CSI) at or above Asbury's specified goal(s) in service for district, regional and national scoresComply with all federal, state and local laws, and company policy, regarding the safeguarding all customer, company and manufacturer information, as well as customers vehicle and propertyMust be able to manage in a fast paced work environment with limited supervisionMust have great customer service, phone and computer skillsPrevious automotive Service Advisor experience heavily preferredMust be a minimum of eighteen years of ageMust have a valid driver's licenseMust be able to pass pre-employment screening (background & drug test). Additional advantages: Technician Student loan relief resourcesEmployee assistance programEmployee discounts on parts and service repairsScholarship awardsOpportunities to join our community service initiatives, which includes paid volunteer hoursEmployee referral program with bonus opportunities.
Service Advisor - Lexus Sharon Asbury AutomotiveService Advisor - Lexus SharonSharon, MA$80,000–$100,000 / weekGreet customers in a timely, friendly manner and obtain pertinent vehicle informationActively promote and build rapport with the customerAdvise customers on the care and the value of maintaining their vehicles in accordance with manufacturers' specificationsGenerate and provide customer with a complete and accurate estimate of repairEstablish and communicate completion time of repair with customer and technicianAnswer incoming service callsMaintain and schedule service appointmentsFollow prescribed procedures for customer post follow-up resulting in return visits, increased sales and admirable CSI (Customer Satisfaction Index)Strictly follow the manufacturer's warranty guidelines and proceduresConduct business in an honest manner that maintains the manufacturer Customer Satisfaction Index (CSI) at or above Asbury's specified goal(s) in service for district, regional and national scoresComply with all federal, state and local laws, and company policy, regarding the safeguarding all customer, company and manufacturer information, as well as customers vehicle and propertyMust be able to manage in a fast paced work environment with limited supervisionMust have great customer service, phone and computer skillsPrevious automotive Service Advisor experience heavily preferredMust be a minimum of eighteen years of ageMust have a valid driver's licenseMust be able to pass pre-employment screening (background & drug test). Additional advantages: Technician Student loan relief resourcesEmployee assistance programEmployee discounts on parts and service repairsScholarship awardsOpportunities to join our community service initiatives, which includes paid volunteer hoursEmployee referral program with bonus opportunities.
Automotive Service Advisor / Writer (dealership experience required) Village Automotive GroupAutomotive Service Advisor / Writer (dealership experience required)Natick, Massachusetts$75,000–$125,000By creating a family environment where people enjoy going to work, our employees feel emboldened to provide quality service that often goes above and beyond. Brigham-Gill Village CDJR is looking for an experienced Automotive Service Advisor / Writer to join their busy store.
Service Advisor Kelly HondaService AdvisorLynn, MassachusettsThe day-to-day duties of this role include meeting with customers and determining their needs, providing excellent customer service, and overseeing quality control. Oversee technicians working on customers’ vehicles, including their time management/efficiency, parts ordering, job completion times.
Service Advisor Colonial Chevrolet of ActonService AdvisorActon, MassachusettsWe are looking for a true people person who enjoys building relationships, works well as part of a team, and is committed to giving every customer an exceptional service experience. If you are an energetic people person, a strong team player, and passionate about giving customers a great service experience, we want to hear from you!
Automotive Service Advisor Colonial Chevrolet of ActonAutomotive Service AdvisorActon, MassachusettsAs an Automotive Service Advisor at Colonial Chevrolet of Acton, you will be the primary point of contact for customers who require maintenance or repairs on their vehicles. Your main responsibilities will involve assessing the customers' needs, providing accurate estimates, and coordinating the service schedule to ensure timely completion.
Service Advisor - Porsche Of Boston Asbury AutomotiveService Advisor - Porsche Of BostonBoston, MA$70,000–$80,000 / yearGreet customers in a timely, friendly manner and obtain pertinent vehicle informationActively promote and build rapport with the customerAdvise customers on the care and the value of maintaining their vehicles in accordance with manufacturers' specificationsGenerate and provide customer with a complete and accurate estimate of repairEstablish and communicate completion time of repair with customer and technicianAnswer incoming service callsMaintain and schedule service appointmentsFollow prescribed procedures for customer post follow-up resulting in return visits, increased sales and admirable CSI (Customer Satisfaction Index)Strictly follow the manufacturer's warranty guidelines and proceduresConduct business in an honest manner that maintains the manufacturer Customer Satisfaction Index (CSI) at or above Asbury's specified goal(s) in service for district, regional and national scoresComply with all federal, state and local laws, and company policy, regarding the safeguarding all customer, company and manufacturer information, as well as customers vehicle and propertyMust be able to manage in a fast paced work environment with limited supervisionMust have great customer service, phone and computer skillsPrevious automotive Service Advisor experience heavily preferredMust be a minimum of eighteen years of ageMust have a valid driver's licenseMust be able to pass pre-employment screening (background & drug test). Professional growth and development opportunities Additional advantages: Student loan relief resourcesEmployee assistance programEmployee discounts on parts and service repairsScholarship awardsOpportunities to join our community service initiatives, which includes paid volunteer hoursAggressive Employee referral program with bonus opportunities.
Service Advisor - Ford Westborough Asbury AutomotiveService Advisor - Ford WestboroughWestborough, MAGreet customers in a timely, friendly manner and obtain pertinent vehicle informationActively promote and build rapport with the customerAdvise customers on the care and the value of maintaining their vehicles in accordance with manufacturers' specificationsGenerate and provide customer with a complete and accurate estimate of repairEstablish and communicate completion time of repair with customer and technicianAnswer incoming service callsMaintain and schedule service appointmentsFollow prescribed procedures for customer post follow-up resulting in return visits, increased sales and admirable CSI (Customer Satisfaction Index)Strictly follow the manufacturer's warranty guidelines and proceduresConduct business in an honest manner that maintains the manufacturer Customer Satisfaction Index (CSI) at or above Asbury's specified goal(s) in service for district, regional and national scoresComply with all federal, state and local laws, and company policy, regarding the safeguarding all customer, company and manufacturer information, as well as customers vehicle and propertyMust be able to manage in a fast paced work environment with limited supervisionMust have great customer service, phone and computer skillsPrevious automotive Service Advisor experience heavily preferredMust be a minimum of eighteen years of ageMust have a valid driver's licenseMust be able to pass pre-employment screening (background & drug test). Additional advantages: Technician Student loan relief resourcesEmployee assistance programEmployee discounts on parts and service repairsScholarship awardsOpportunities to join our community service initiatives, which includes paid volunteer hoursEmployee referral program with bonus opportunities.
Service Advisor - Lexus Of Sharon Asbury AutomotiveService Advisor - Lexus Of SharonSharon, MAGreet customers in a timely, friendly manner and obtain pertinent vehicle informationActively promote and build rapport with the customerAdvise customers on the care and the value of maintaining their vehicles in accordance with manufacturers' specificationsGenerate and provide customer with a complete and accurate estimate of repairEstablish and communicate completion time of repair with customer and technicianAnswer incoming service callsMaintain and schedule service appointmentsFollow prescribed procedures for customer post follow-up resulting in return visits, increased sales and admirable CSI (Customer Satisfaction Index)Strictly follow the manufacturer's warranty guidelines and proceduresConduct business in an honest manner that maintains the manufacturer Customer Satisfaction Index (CSI) at or above Asbury's specified goal(s) in service for district, regional and national scoresComply with all federal, state and local laws, and company policy, regarding the safeguarding all customer, company and manufacturer information, as well as customers vehicle and propertyMust be able to manage in a fast paced work environment with limited supervisionMust have great customer service, phone and computer skillsPrevious automotive Service Advisor experience heavily preferredMust be a minimum of eighteen years of ageMust have a valid driver's licenseMust be able to pass pre-employment screening (background & drug test). Additional advantages: Technician Student loan relief resourcesEmployee assistance programEmployee discounts on parts and service repairsScholarship awardsOpportunities to join our community service initiatives, which includes paid volunteer hoursEmployee referral program with bonus opportunities.
Automotive Service Advisor Jaffarian Automotive GroupAutomotive Service AdvisorHaverhill, Massachusetts$65,000–$85,000 / yearProvide the client with an accurate estimate of repair or maintenance cost, and/or a minimal diagnostic fee with explanation of associated cost, detailing problems and pertinent information, and secure client authorization of repair or service. Prepare repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; entering RO into service database system.
Service advisor -manager National Automotive Training AcademyService advisor -managerHUDSON, NH$68,000–$120,000The service advisor will ensure customer service by working with customers to determine their vehicle issues and problems, determining the repair timeline, and working with technicians to convey the customers' concerns with accurate repair descriptions. The service advisor's responsibilities include greeting customers, listening to requests, scheduling appointments, estimating costs, verifying insurance, conducting inspections, and test driving cars.
Service advisor National Automotive Training AcademyService advisorweymouth, MA$14–$24The service advisor will ensure customer service by working with customers to determine their vehicle issues and problems, determining the repair timeline, and working with technicians to convey the customers' concerns with accurate repair descriptions. The service advisor's responsibilities include greeting customers, listening to requests, scheduling appointments, estimating costs, verifying insurance, conducting inspections, and test driving cars.
Service advisor -manager 75K SALARY National Automotive Training AcademyService advisor -manager 75K SALARYSALEM, NHThe service advisor will ensure customer service by working with customers to determine their vehicle issues and problems, determining the repair timeline, and working with technicians to convey the customers' concerns with accurate repair descriptions. The service advisor's responsibilities include greeting customers, listening to requests, scheduling appointments, estimating costs, verifying insurance, conducting inspections, and test driving cars.
Ford Service Advisor AutoFair Automotive GroupFord Service AdvisorManchester, NHFull timeRequirements:Organized and friendly personalityDemonstrated ability to manage othersTime management skillsFantastic communication skills with your customersProfessional, well-groomed personal appearanceConsistent record of service and sales successStrong record of positive customer satisfaction resultsTeam oriented and self-motivatedMilitary experience welcomed but not necessaryAble to work with little supervisionClean driving record and valid driver's licenseAutoFair Automotive Group is a rapidly-expanding dealer group with excellent opportunities for career growth. Benefits: High earning potential with performance-based compensation that is extremely favorable to top performersAggressive & Rewarding Compensation PackageStrong technicians and advisors throughout the organizationMedical, Dental, Vision, Life and Disability401 K Plan with company matchPaid vacationGrowth opportunitiesPaid TrainingTeam based environmentEmployee vehicle purchase plansLong term job securityHealth and wellnessFlexible Work ScheduleDiscounts on products and services Responsibilities:Oversee service orders and flow of Drive Lane.
Service Advisor Kelly VolkswagenService AdvisorDanvers, MassachusettsThe day-to-day duties of this role include meeting with customers and determining their needs, providing excellent customer service, and overseeing quality control. Oversee technicians working on customers’ vehicles, including their time management/efficiency, parts ordering, job completion times.
Express Service Advisor Kelly Nissan LynnfieldExpress Service AdvisorLynnfield, MassachusettsThe day-to-day duties of this role include meeting with customers and determining their needs, providing excellent customer service, and overseeing quality control. Oversee technicians working on customers’ vehicles, including their time management/efficiency, parts ordering, job completion times.
Automotive Service Advisor Kelly InfinitiAutomotive Service AdvisorDanvers, MassachusettsMust, have a valid Massachusetts driver's license with clean driving record and be able to pass a background check and pre-employment drug screening. We have a simple philosophy that if we hire great people and treat them like family, they will in turn take great care of our customers.
Automotive Service Advisor Trainer (Ma) Asbury AutomotiveAutomotive Service Advisor Trainer (Ma)Boston, MA$79,120–$118,680 / yearFacilitate classroom training to all new and current team members on Asbury's Guest-Centric ExperienceFacilitate classroom training to all new and current Service team members specific to their rolesSchedule classroom trainings using Asbury-produced training materialsPrepares all necessary student materials prior to the start of the classroomDisplays energy, enthusiasm and the ability to engage participants in a classroom settingEngages team members in challenging and meaningful classroom trainingsCultivates a friendly learning environmentPromotes classroom interaction and activity; addresses challenges in the classroom setting with a positive demeanorSolves problems quickly, while multitaskingSubmits a summary of weekly classroom activitiesClearly communicates Asbury's Mission, Vision and expectationsKnowledgeable in latest Asbury technologyKnows, understands, and promotes Asbury's policies and complianceServes as a role model, coach and trainer to all new and current team membersDrives and motivates others toward providing an exceptional Guest experienceCommunicates and works with Regional Support/Directors, General Managers, and Service Managers to understand business challenges and works to resolve them through future trainingProvides regular feedback to Leadership regarding current class attendees and program changesAssists all Asbury regions and dealershipsAssists in creating and updating training materialsAssists in other Asbury and dealership operations as requestedPerforms other related duties to benefit the mission/vision of the organization. Professional growth and development opportunities Additional advantages: Student loan relief resourcesEmployee assistance programEmployee discounts on parts and service repairsScholarship awardsOpportunities to join our community service initiatives, which includes paid volunteer hoursAggressive Employee referral program with bonus opportunities.
Service Advisor - Watertown, NY Davidson Auto GroupService Advisor - Watertown, NYWatertown, MassachusettsRequired Skills: Excellent organizational skills and ability to manage multiple deadlines. The ability to perform repetitive motion tasks such as typing on a keyboard, iPad, or writing on documents.