This is an excellent opportunity for professionals with backgrounds in customer service, technical support, help desk, dispatching, logistics coordination, operations, or service management who are looking to grow their careers within the renewable energy industry while making a meaningful impact on customer satisfaction and operational excellence. In this role, you will manage incoming service requests, perform initial troubleshooting, create and maintain service tickets, and coordinate with field technicians, monitoring teams, manufacturers, and internal departments to drive timely resolutions.