Westborough, MA4 days ago
p>Establish and maintain strong client relationships through consistent communication via phone, email, and text throughout the loan process Provide timely, knowledgeable responses to client inquiries while collaborating closely with internal Northpoint teams Set up and disclose new loan files; request, review, and clearly explain required documentation, including initial disclosures Proactively communicate loan status updates and address borrower questions or concerns Follow up on outstanding documentation and establish deadlines to ensure efficient and timely pipeline movement. Northpoint Mortgage, recognized as one of the Boston Globe's 2025 Top Places to Work, is a growing New England-based mortgage lender seeking an experienced Mortgage Loan Processor to join our Operations team.