Responsible for ensuring all billing requirements are met, including applicable client billing guidelines, eBilling requirements, and tracking invoices through successful submission; collaborate with the collections team to support collection-related follow-up, reporting, and escalation needs as appropriate. Responsible for handling attorney escalations and working directly with attorneys, Billing team members, eBilling resources, and collections stakeholders, as appropriate, to resolve billing and eBilling issues and proactively mitigate potential problems.