FULL_TIME

FEED

YEAR

Insteel Industries is the nation’s largest manufacturer of steel wire reinforcing products for concrete construction, including prestressed concrete strand and welded wire reinforcement such as engineered structural mesh and concrete pipe reinforcement. Manages and deploys all relevant PC updates using Microsoft Windows Support Update Services (WSUS) to all corporate laptops and desktops using departmental change management procedures.

<div style="text-align:center">Desktop Administrator</div> Position Snapshot Manages the personal computing infrastructure at all company locations by installing, maintaining, and monitoring the operation of laptops, desktops, thin clients, printers and other related equipment and software.  Serves as second tier support in the areas administered.  Evaluates, recommends, and purchases vendor products (hardware, software, and other related equipment) consistent with the organization's short- and long-term objectives.  Essential Duties and Responsibilities An individual must be able to perform each duty satisfactorily. <ul style="margin-bottom:11px"><li style="margin-left:8px">Designs, creates, and deploys standard operating system images ensuring all applicable software with appropriate patches and service packs are applied in a timely manner.</li><li style="margin-left:8px">Evaluates, installs, and monitors new hardware, hardware upgrades, and hardware replacements (RAM, data storage, keyboards, mice, monitors, and other peripherals) in a multi-site network environment.   </li><li style="margin-left:8px">Evaluates and recommends purchases consistent with the organization's short and long-term objectives.  May consult others of hardware requirements when new software is introduced to the Company. </li><li style="margin-left:8px">Analyzes problems and designs solutions to assist users with PC related problems. Diagnoses support requests received by Service Desk staff, Emergency Line, and other members of the Operations group. </li><li style="margin-left:8px">Manages and deploys all relevant PC updates using Microsoft Windows Support Update Services (WSUS) to all corporate laptops and desktops using departmental change management procedures. </li><li style="margin-left:8px">Manages maintenance and service with outside organizations.  Performs software upgrades and new installations of PC-based software; evaluates alternatives and recommends strategies for new upgrades. Maintains license agreements for all software. </li><li style="margin-left:8px">Develop & test detailed disaster recovery documentation and assist in implementing procedures supporting the Disaster Recovery plan.</li><li style="margin-left:8px">Trains users on correct PC operations and procedures.  Assists Training & Service Desk Manager with hardware and software requirements for training classes.  Provides hardware and software for associates to conduct various meetings. </li><li style="margin-left:8px">Maintains accurate stockroom inventory. Works closely with the Director of Systems and Technology to ensure new purchases are received in a timely manner. </li><li style="margin-left:8px">Researches field through trade magazines, training, internet, seminars, etc. to assess current PC practices. </li><li style="margin-bottom:11px;margin-left:8px">Works closely with the Service Desk and other Operations staff to analyze problems and provide solutions in areas where their positions overlap. </li></ul> Supervisory Responsibilities None. Professional Qualifications<ul><li style="margin-left:8px">Strong verbal and written communication skills.</li><li style="margin-left:8px">Excellent problem-solving and critical thinking abilities to analyze complex issues and develop effective solutions.</li><li style="margin-left:8px">Proven ability to manage time effectively, prioritize tasks, and meet deadlines in a fast-paced environment.</li><li style="margin-left:8px">Demonstrated ability to work collaboratively within cross-functional teams and across organizational levels.</li><li style="margin-left:8px">Demonstrated initiative and resourcefulness in researching, troubleshooting, and resolving challenges.</li><li style="margin-left:8px">Strong problem-solving and critical thinking skills.</li><li style="margin-left:8px">Ability to maintain confidentiality and handle sensitive information with integrity.</li><li style="margin-left:8px">Comfortable working both independently and collaboratively within a team.</li></ul> Education and Experience<ul style="margin-bottom:11px"><li style="margin-left:8px">2-year Associates Degree in Computer Science, Bachelor’s Degree preferred. </li><li style="margin-left:8px">Working knowledge of components in a computer (RAM, various processors, data storage, I/O addressing, etc.).</li><li style="margin-left:8px">A minimum of six (6) months work-related experience is required.</li><li style="margin-left:8px">An equivalent combination of education and work-related experience may be acceptable.</li><li style="margin-bottom:11px;margin-left:8px">Ability to travel to 10% - 15% to company facilities.</li></ul> Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The physical demands of an office, desk job setting are generally low and primarily sedentary in nature. The role typically involves prolonged periods of sitting at a desk while working on a computer, with occasional standing, walking, or light lifting of items such as files, office supplies, or small equipment. Employees may also perform repetitive motions such as typing or using a mouse. Good posture and ergonomic workstations are important to minimize strain or discomfort. Overall, the physical requirements are minimal and well-suited to individuals capable of routine desk-based work in a standard office environment. Work Environment The work environmental characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The work environment for this position is typically professional and structured, centered around office-based tasks performed at a desk using a computer and standard office equipment such as printers, telephones, and copiers. Employees work in a clean, climate-controlled setting with air conditioning, designed to support comfort and productivity. The campus is tobacco-free, promoting a healthy and respectful atmosphere for all staff. This environment often includes quiet workspaces, access to meeting rooms, and a business-casual dress code, supporting both individual focus and team collaboration. These duties may be modified or changed at any time at the sole discretion of management either orally or in writing. The above statements are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of this position. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.  For your hard work, you receive:<ul><li>Competitive base pay with bonus eligibility based on company performance</li><li>Opportunity for professional growth</li><li>Paid time off including holidays and vacation</li><li>Excellent benefits to include medical, dental, vision, company paid life/short-term disability/long-term disability insurance, flexible spending accounts (FSA), health savings account (HSA), 401(k) with match, company paid tele-health, stock purchase plan, tuition reimbursement assistance, and Employee Assistance Plan (EAP)</li></ul>These duties may be modified or changed at any time at the sole discretion of management either orally or in writing. The above statements are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of this position. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.INSTEEL is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you are qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request accommodation, contact a Human Resources Representative.Applicants must be authorized to work for ANY employer in the U.S. We are unable to consider applicants residing in locations outside the US requiring Visa sponsorship at this time.About the Company:Insteel Industries is the nation’s largest manufacturer of steel wire reinforcing products for concrete construction, including prestressed concrete strand and welded wire reinforcement such as engineered structural mesh and concrete pipe reinforcement. Founded in 1953 and headquartered in Mount Airy, NC, Insteel operates 11 manufacturing plants across the U.S. and has a dedicated engineering services division. As a publicly traded company, our goal is to be the supplier of choice by delivering superior value to our customers. Learn more at insteel.com/careers.Fraud Prevention Notice:Please note that Insteel Industries will never ask applicants to purchase equipment, send money, or provide payment information at any point in the hiring process. We may request certain personal information only after an official offer has been extended and the background check and drug screen have been successfully completed. If you receive a request for sensitive information or payment before these steps, it is not from our company. To protect yourself, please report any suspicious activity to our HR team by calling us at (336) 786-2141.Powered by JazzHR

Insteel Industries

Desktop Administrator

2nd Level Support

Background Investigation

Change Management

Communication Skills

Computer Science

Concrete

Construction

Consulting

Copying Machines

Cross-Functional

Customer Support/Service

Data Storage

Desktop Administration

Desktop PC

Disaster Recovery

Documentation

Environmental Work

Establish Priorities

Hardware Installation

Hardware Upgrades

Identify Issues

Input/Output

Inventory Management

Keyboards

Laptop PC

License Agreements

Maintenance Services

Manufacturing

Microsoft Windows Operating System

Office Equipment

Online Training

Operating Systems

Operational Audit

Operations Processes

PC Software

Peripheral Hardware

Physical Demands

Pre-Stressed Concrete

Presentation/Verbal Skills

Printers

Problem Solving Skills

Procedure Implementation

Purchasing/Procurement

Request for Information (RFI)

Seminars

Software Patches

Software Upgrades

Standards Development

Structural Engineering

Team Player

Test Plan/Schedule

Thin Clients

Time Management

Trade Magazine

Typing

Vendor/Supplier Selection

Welding

Willing to Travel

Windows Server Update Services (WSUS)

Writing Skills

partner JazzHR

Experience working with following environments: Microsoft Windows 11 & Windows Server operating systems, Mac OS & iOS, Linux, Active Directory, Office 365 Apps, Network Storage, Azure, Cisco and Dell networking hardware, both physical and wireless. Technical Skills:Thorough knowledge of Microsoft Windows & Windows Server operating systems, Mac OS & iOS, Linux, Active Directory, Office 365 Apps, Network Storage, Azure, Cisco and Dell networking.

SUMMARY We are a well-established and growing company seeking a diligent Senior IT Specialist to join our team onsite. You will be responsible for installing or upgrading components, setting up software, assisting with network administration, and resolving all IT support issues. To be successful as a Senior IT Specialist, you should have an in-depth knowledge of various computer hardware and software technologies. Qualified candidates will also have an amiable personality and an aptitude for customer service. ESSENTIAL FUNCTIONS<ul style="margin-bottom:13px"><li style="margin-bottom:13px">Provide a high level of IT support for company staff.</li><li style="margin-bottom:13px">Collaborate with and supports the production team to help optimize IT/OT integration for the smooth implementation of new technologies and equipment.</li><li style="margin-bottom:13px">Manage IT Support Helpdesk and provide prompt on-premises and remote support for Windows, Mac, and IOS devices.</li><li style="margin-bottom:13px">Collaborate with external contractors, vendors, and support specialists.</li><li style="margin-bottom:13px">Manage, administer, and further develop existing support tools to rapidly resolve issues coworkers have with their IT systems and software.</li><li style="margin-bottom:13px">Monitor and respond to Managed Security Service alerts.</li><li style="margin-bottom:13px">Proactively maintain physical and virtual systems, including switches, routers, servers and printers</li><li style="margin-bottom:13px">Proactively evaluate and maintain our IT systems and services to ensure they meet the necessary demands and research new tools and services that could benefit company</li><li style="margin-bottom:13px">Assist with network administration tasks.</li><li style="margin-bottom:13px">Managing on-site and off-site backup and recovery processes and documentation  </li><li style="margin-bottom:13px">Collaborate with IT and Security Management to educate coworkers about network security and best practices for computer usage.</li><li style="margin-bottom:13px">Collaborate with IT management, Quality Document Control, and Legal to develop IT Department Policies, Procedures, and SOPs.</li><li style="margin-bottom:13px">Prepares references for users by writing operating instructions.</li><li style="margin-bottom:13px">Maintains historical records by documenting system changes and revisions.</li><li style="margin-bottom:13px">Maintains client confidence and protects operations by keeping information confidential.</li><li style="margin-bottom:13px">Maintains and demonstrates professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies and sharing such knowledge and skills with team members.</li></ul> REQUIREMENTS Experience and Education<ul style="margin-bottom:13px"><li style="margin-bottom:13px">Bachelor’s degree in computer science, mathematics, or engineering or equivalent work-related experiences</li><li style="margin-bottom:13px">Minimum of five years of experience in IT, Systems or Network administration</li><li style="margin-bottom:13px">Experience working with following environments: Microsoft Windows 11 & Windows Server operating systems, Mac OS & iOS, Linux, Active Directory, Office 365 Apps, Network Storage, Azure, Cisco and Dell networking hardware, both physical and wireless. Administration of VMware vCenter/vSphere. </li><li style="margin-bottom:13px">Experience setting up and troubleshooting various technical equipment such as laptops, video conferencing systems, mobiles, etc.</li></ul>Knowledge/Abilities/Skills:<ul style="margin-bottom:13px"><li style="margin-bottom:13px">Ability to resolve issues quickly using prompt and confident decision-making processes</li><li style="margin-bottom:13px">Self-motivated, able to work in varying working conditions, individually as well as part of a team</li><li style="margin-bottom:13px">Possesses an interest in continuous improvement</li><li style="margin-bottom:13px">Ability to manage Active Directory, on-prem and Azure</li><li style="margin-bottom:13px">High level of proficiency in networking knowledge</li><li style="margin-bottom:13px">Able to efficiently present technical information to various audiences and parts of the organization</li><li style="margin-bottom:13px">Able to communicate well (verbal and written) at all level of organization</li><li style="margin-bottom:13px">High level of proficiency in resolving issues with Operating Systems</li><li style="margin-bottom:13px">Able to leverage date to report information out to the organization</li><li style="margin-bottom:13px">Able to build client relationships across the organization </li><li style="margin-bottom:13px">Skilled at documenting processes for business-related use.</li></ul>Travel Requirements: Occasional travel to corporate offices may be required. Technical Skills:<ul style="margin-bottom:13px"><li style="margin-bottom:13px">Thorough knowledge of Microsoft Windows & Windows Server operating systems, Mac OS & iOS, Linux, Active Directory, Office 365 Apps, Network Storage, Azure, Cisco and Dell networking. VMware VCSA and ESXi administration. </li><li style="margin-bottom:13px">Working knowledge of scripting languages (Powershell, Bash, Java, etc.)</li></ul>Office Hours/Location:<ul><li>This position is based in Rocky Mount VA. Office hours are Monday through Friday, 8:30 – 5:00 pm. This is an onsite role. Remote candidates will not be considered for this role.</li></ul>Physical/Mental Requirements: The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul style="margin-bottom:15px"><li style="margin-bottom:15px">While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.</li></ul>Salary starting at $85,000 Traditional Medicinals, Inc. and its subsidiaries are proud equal-opportunity employers.  We wholeheartedly embrace authenticity, diversity, and people's differences. We acknowledge, celebrate, and support individuality to the great advantage of our consumers, our stakeholders, our products, and the planet.  We are committed to building an inclusive workplace for all our people. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.  Powered by JazzHR

Traditional Medicinals

Senior IT Specialist

Apple Macs

Bash Scripting

Best Practices

Business Processes

Cisco Network Hardware

Cisco Network Systems

Computer Hardware

Computer Security

Computer Servers

Computer Software

Continuous Improvement

Customer Relations

Data Recovery

Dell Computers

Dell Hardware

Develop and Maintain Customers

Diversity

Document Control

Genetics

Help Desk

Information Technology & Information Systems

Information Technology Software

Java

Legal

Legal Documents

Linux Operating System

Mac Operating System

Management of Information Systems/Technology (MIS)

Mathematics

Microsoft Active Directory

Microsoft Windows Azure

Microsoft Windows Server

Network Administration/Management

Network Routers

Network Security

Network Switching

Policy Development

Production Support

Protective Services

Publications

Quality Control

Record Keeping

Scripting (Scripting Languages)

Security Monitoring

Software Administration

Standard Operating Procedures (SOP)

Systems Administration/Management

Systems Maintenance

Technical Presentation

Technical Support

VMWare

VMWare ESX/ESXi

VMWare vCenter

VMWare vSphere

Videoconferencing

Virtualization

Windows PowerShell

Wireless Communications

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Desktop AdministratorInsteel Industries

Senior IT SpecialistTraditional Medicinals

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