Greets visitors immediately upon arrivalProfessionally handles all phone calls and routes callers or answers questions in a timely and courteous mannerOffers refreshments (coffee, water, etc.) to visitors, where applicableManages doctor appointment book and beauty appointment book. Manages beauty and barber appointment bookActs as concierge for residents (calling taxis, handling telephone and/or cable problems, checking newspaper deliveries, etc.)Keeps lobby clean and neat, free of clutter and trash.