Mental Demands: Must be able to learn new tasks, remember processes, maintain focus, complete tasks independently, make timely decisions in the context of a workflow, have the ability to communicate with customers, de-escalate calls, educate customers on products/services, and the ability to complete tasks quickly while simultaneously speaking with customers. We proudly serve the following cities: Ballantyne, Belmont, Charlotte, Clover, Concord, Cornelius, Davidson, Denver, Fort Mill, Gastonia, Huntersville, Indian Trail, Kannapolis, Lake Norman, Matthews, Mint Hill, Monroe, Mooresville, Mount Holly, Pineville, Rock Hill, and Waxhaw.