Demonstrated high level of commitment, very dynamic Sensitive to urgency and able to work/keep focus under pressure Very High level of Influencing skills to be used externally and internally Ability to develop and communicate internally and externally complex and integrated commercial solutions at a high level Fully capable of executing at each stage of the sales cycle - initial relationship development, basic solutions design, systems demonstration, expertise, presentation, building value proposition, construction, and gaining senior executive buy-in Strong communicator at all levels from clerical staff to board level, both within and external to DHL Substantial knowledge of all supply chain products - Origin Freight, DC Transport, Visibility Systems, and good working knowledge of Contract Logistics, DC, and Transport operations Systems and/or IT experience is a bonus, including around EDIAPI integrations, WMS, ERP, and TMS applications SaaS experience in either direct or indirect function is preferred but not required Project management experience, a large plus, including driving new systemic solutions and/or implementing a product development strategy Substantial Knowledge of Documentation and Global trade flows across the end-to-end supply chain Experience of developing international solutions of no less than 5 years for global customers working at a senior board level Excellent Commercial Negotiator at Senior Management Board level Experience of working with customers across Sectors and Regions Demonstrable and High-Level working knowledge of operational and commercial models globally Understanding of Market Characteristics and Market Dynamics across Sectors and Countries High Level Change Management experience Reach decisions under conditions of uncertainty Strong analytical skills combined with a systematic problem-solving approach Competency in Microsoft Office tools, Word, Excel, PowerPoint, Visio, etc. Purpose of the Role Manage Business Development function in the Americas Direct the RFP process Direct the management of the sales pipeline Direct the maintenance of business development reporting at both a regional and global level Direct both internal and external marketing programs Direct the identification of new customers and markets Manage regional pricing in conjunction with global stakeholders Pursue service excellence, optimum productivity, profitability, and effective use of resources Provide overall strategic leadership and promote a spirit of teamwork Allocate resources effectively to new customer pursuits, geographies, and projects Ensure service excellence and motivate staff through effective leadership and career-pathing Act as a senior point of contact and/or escalation for customers Provide coaching on best practices with the overall objective to constantly improve processes Actively engage with the implementation of new customers and the addition of new functionality with existing customers in conjunction with Customer Implementation Business Solutions Operations and IT teams.