Strong knowledge of methods used to build and evaluate listening system architecture including surveys, interviews and focus groups, incorporating ethics, privacy, and legal considerations, utilizing qualitative and quantitative EX research practices including EX journey mapping, storytelling with data, human-centered design frameworks, and rapid prototyping skills, creating EX personas, diagnosing friction points, and leading equitable EX redesigns supported by data. Minimum 2 years professional experience within diverse industries or sectors, with a focus on HR/people/workforce analytics, HR business partnering or strategy development (with quantitative focus), talent management (with quantitative focus), organizational development/effectiveness, personnel or workplace research, applied data science or related roles.