A bachelor's degree with major course work in sociology, social welfare, psychology, gerontology, anthropology, other social sciences, criminal justice, theology, nursing, counseling or education, or; Be a registered nurse, or; A high school diploma and 12 semester credit hours in sociology, social welfare, psychology, gerontology or other social science and 2 years' experience in direct contact with mental health consumers, or; A high school diploma and 5 years of mental health direct care experience in public or private human services with employment as an intensive case management staff person prior to April 1, 1989. In addition, the individual and family input and input from other health providers involved in the care; number of crisis contacts; current or anticipated stressors will be obtained during the BCM intake.