Nursing Supervisor (RN) Glastonbury Center for Health & RehabilitationNursing Supervisor (RN)Vernon Rockville, CTToday, our centers include more than 40 premier providers of short-term rehabilitation, skilled nursing, and post-hospital care including several named “Best Of” by US News & World Report. When you join the team at a National center, you join a team that provides life-changing care to thousands of patients, residents, and families in a Great Place to Work Certified environment.
Registered Nurse Manager - Pediatric Clinic JobotRegistered Nurse Manager - Pediatric ClinicHartford, CT$100,000–$127,000 / yearThis role is ideal for an experienced Registered Nurse, RN Supervisor, Pediatric Nurse Manager, Clinical Nurse Manager, Ambulatory Nurse Manager, or Lead RN who enjoys improving clinical workflows, developing nursing staff, supporting patient-centered care, and leading a multidisciplinary team. We are a mission-driven outpatient healthcare organization providing high-quality pediatric, adolescent, primary care, behavioral health, and community-based services to patients and families who rely on us for accessible, compassionate, and consistent care.
NewLPN Behavioral Health Home Visits UnitedHealth GroupLPN Behavioral Health Home VisitsBloomfield, CTRemote$20–$35.72 / hourAs the Home and Community Based Services Licensed Practical Nurse, you will be providing direct nursing care as prescribed by the physician to acutely ill, and/or chronically ill patients in their homes as well as recording clinical and progress notes; and coordinating other patient care activities/services to provide the highest quality of patient care in the geographic service area to which she/he is assigned. Actively participates in the agency's care coordination process including timely reporting patients' needs and changes in condition, attending patient case conference, communicating effectively to the patient, family, physician, other clinicians, agency management staff, and case coordinator, community case managers (as applicable).
NewClinical Nurse - Inpatient Surgery ConfidentialClinical Nurse - Inpatient SurgeryHartford, CTThe BJC Registered Nurse Career Ladder promotes professional development, leadership, collaboration, education and service excellence and gives staff the opportunity to continue doing what they do best - caring for patients - while having the opportunity to advance to the next step in their career. Today, the hospital serves patients and families across a 300-mile service area, and has seen patients from all 50 states and more than 80 countries.
NewClinical Nurse - Neuro Stepdown Unit - Night Shift BJC HealthCareClinical Nurse - Neuro Stepdown Unit - Night ShiftHartford, CTThe unit cares for pre and postoperative neurosurgical, neuro-medicine and stroke patients with complex needs using a team approach with nurses, charge nurse and patient care techs. The Neuroscience Progressive Care Unit (PCU) is a 21 bed unit dedicated to the care of patients in need of specialized nursing care at a critical point in their healthcare journey, where they are at high risk for clinical deterioration.
NewPhysical Therapist Assistant UnitedHealth GroupPhysical Therapist AssistantColumbia, CT$64,065–$96,097 / yearAs members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. As the Physical Therapist Assistant you will perform treatment and provide exercise instruction and patient education aimed at improving/enhancing the patient's well-being while following the established plan of care.
NewOccupational Therapist UnitedHealth GroupOccupational TherapistWindsor, CT$53.59–$80.38 / hourAs members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Total cash compensation includes earnings from per visit point pay and hourly pay and is based on several factors including but not limited to local labor markets, education, work experience and may increase over time based on productivity and performance in the role.
Registered Nurse Supervisor (RN Supervisor) Jedy NetworkRegistered Nurse Supervisor (RN Supervisor)Newington, CT$50–$55 / hourIn this role, you will oversee shift operations, guide nursing staff, and serve as the on-shift clinical decision-maker to ensure safe, compliant, and compassionate care for all residents. Bel-Air Manor Nursing & Rehabilitation Center is seeking an experienced and decisive Registered Nurse Supervisor to provide clinical leadership across our nursing units.
Patient Care Administrative Nurse Supervisor (RN) - Nurse Coordinators Hartford HealthCare CorpPatient Care Administrative Nurse Supervisor (RN) - Nurse CoordinatorsHartford, CTResponsibilities: • Supervise and manage a team of nurse coordinators • Develop and implement policies and procedures for patient care administration • Coordinate with other departments to ensure seamless patient care • Manage budgets and resources to optimize patient care services • Provide leadership and guidance to staff members. Requirements: • RN licensure • Experience in patient care administration • Strong leadership and management skills • Excellent communication and interpersonal skills • Ability to work in a fast-paced environment.
RN Supervisor for 3-11 Shift for Agency Preferred Professional Services (PPS) AgencyRN Supervisor for 3-11 Shift for AgencyPortland, ConnecticutPer diemA Great Place to Work : Preferred Professional Services (PPS) is a proud affiliate of National Health Care Associates, a growing network of more than 40 short-term rehabilitation and long-term care centers that touch the lives of thousands of families throughout the Northeast. Today, our centers include more than 40 premier providers of short-term rehabilitation, skilled nursing, and post-hospital care including several named “Best Of” by US News & World Report.
RN Supervisor for all Shifts for Agency Long Term Care/Rehab Facilities Preferred Professional Services (PPS) AgencyRN Supervisor for all Shifts for Agency Long Term Care/Rehab FacilitiesNewington, ConnecticutPer diemA Great Place to Work : Preferred Professional Services (PPS) is a proud affiliate of National Health Care Associates, a growing network of more than 40 short-term rehabilitation and long-term care centers that touch the lives of thousands of families throughout the Northeast. Today, our centers include more than 40 premier providers of short-term rehabilitation, skilled nursing, and post-hospital care including several named “Best Of” by US News & World Report.
RN Supervisor MF for Agency Preferred Professional Services (PPS) AgencyRN Supervisor MF for AgencyWethersfield, ConnecticutPer diemA Great Place to Work : Preferred Professional Services (PPS) is a proud affiliate of National Health Care Associates, a growing network of more than 40 short-term rehabilitation and long-term care centers that touch the lives of thousands of families throughout the Northeast. Today, our centers include more than 40 premier providers of short-term rehabilitation, skilled nursing, and post-hospital care including several named “Best Of” by US News & World Report.
Nursing Supervisor (RN) Riverside Health & Rehabilitation CenterNursing Supervisor (RN)East Hartford, ConnecticutPart timeToday, our centers include more than 40 premier providers of short-term rehabilitation, skilled nursing, and post-hospital care including several named “Best Of” by US News & World Report. When you join the team at a National center, you join a team that provides life-changing care to thousands of patients, residents, and families in a Great Place to Work Certified environment.
Nursing Supervisor (RN) Weekend Riverside Health & Rehabilitation CenterNursing Supervisor (RN) WeekendEast Hartford, ConnecticutPart timeToday, our centers include more than 40 premier providers of short-term rehabilitation, skilled nursing, and post-hospital care including several named “Best Of” by US News & World Report. When you join the team at a National center, you join a team that provides life-changing care to thousands of patients, residents, and families in a Great Place to Work Certified environment.
Nursing Supervisor (RN) Maple View Health & Rehabilitation CenterNursing Supervisor (RN)Rocky Hill, ConnecticutFull timeToday, our centers include more than 40 premier providers of short-term rehabilitation, skilled nursing, and post-hospital care including several named “Best Of” by US News & World Report. When you join the team at a National center, you join a team that provides life-changing care to thousands of patients, residents, and families in a Great Place to Work Certified environment.
Weekend RN Supervisor 7Am-7PM for Agency Preferred Professional Services (PPS) AgencyWeekend RN Supervisor 7Am-7PM for AgencyPortland, ConnecticutPer diemA Great Place to Work : Preferred Professional Services (PPS) is a proud affiliate of National Health Care Associates, a growing network of more than 40 short-term rehabilitation and long-term care centers that touch the lives of thousands of families throughout the Northeast. Today, our centers include more than 40 premier providers of short-term rehabilitation, skilled nursing, and post-hospital care including several named “Best Of” by US News & World Report.
Nursing Supervisor (RN) Wethersfield Corporate OfficeNursing Supervisor (RN)Wethersfield, ConnecticutToday, our centers include more than 40 premier providers of short-term rehabilitation, skilled nursing, and post-hospital care including several named “Best Of” by US News & World Report. When you join the team at a National center, you join a team that provides life-changing care to thousands of patients, residents, and families in a Great Place to Work Certified environment.
Part Time LPN - Care Nurse Supervisor Benchmark Senior LivingPart Time LPN - Care Nurse SupervisorMiddletown, CTWe embrace and encourage our associates' differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our associates unique. You will be part of a team of dedicated, like-minded individuals whose support and camaraderie build community, and where long-lasting relationships with both associates and residents await.
Part Time RN - Care Nurse Supervisor Benchmark Senior LivingPart Time RN - Care Nurse SupervisorMiddletown, CTWe embrace and encourage our associates' differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our associates unique. You will be part of a team of dedicated, like-minded individuals whose support and camaraderie build community, and where long-lasting relationships with both associates and residents await.
Nursing Supervisor Behavioral Health RN Per Diem Trinity HealthNursing Supervisor Behavioral Health RN Per DiemHartford, CTDescription: At Saint Francis Hospital and Medical Center/Mount Sinai Rehabilitation/Behavioral Health the Assistant Nurse Managerinternally classified as Nursing Supervisor NL Isupports the Nurse Manager in administrative and managerial duties while guiding the healthcare team in delivering best clinical practices within the behavioral health setting. The focus of our treatment is to draw out people's strengths and competencies to assist them with coping more effectively in times of significant challenge or difficulty in their lives.
Nursing Supervisor, RN FT-PM Covenant LivingNursing Supervisor, RN FT-PMCromwell, ConnecticutCovenant Living, the nation’s sixth-largest nonprofit senior living provider, is seeking qualified candidates for Nursing Supervisors, RN to help in fulfilling our common purpose: to create joy and peace of mind for our residents and their families by creating better way of life. There are numerous factors taken into consideration in determining the actual offered rate of pay, including but not limited to: job-related qualifications, experience, skills, education, geographic location, and consideration of internal and external equity.
Nurse Supervisor & Prenatal Staff Nurse - Clinton - Part time - 24 hours Community Health Center IncNurse Supervisor & Prenatal Staff Nurse - Clinton - Part time - 24 hoursCTEnsures that Staff Nurses are directly supporting and proactively enrolling a panel of Complex Care Management patients comprised of medically or behaviorally complex, chronically ill patients, or patients in transition to enhance the patient experience and directly contribute to enhancing overall patient clinical outcomes. Supervises activities of medical assistants and nurses to ensure compliance with relevant requirements of agency annual training/education requirements, the State of CT regulations regarding licensure and a Joint Commission accredited facility.
Hospice Aide Clinical Supervisor (LPN, LVN, Licensed Practical Nurse) Hartford HealthCare CorpHospice Aide Clinical Supervisor (LPN, LVN, Licensed Practical Nurse)CTAnticipates and responds to customer needs promptly and professionally; provides Hospice Aide orientation for new hospice patients or plan of care changes and coordinates the hospice aide new hire orientation process- including implementation, follow-through, and competency validation- in collaboration with Care Management and Quality teams. Oversees hospice care aide staffing to ensure appropriate resource utilization and meet client needs; manages hiring, scheduling, training, coaching, and performance evaluation, including supervisory home visits and development planning.
Patient Care Administrative Nurse Supervisor (RN) - Per Diem Hartford HealthCare CorpPatient Care Administrative Nurse Supervisor (RN) - Per DiemHartford, CTThe Institute of Living, one of the first mental health centers in the U.S., remains one of America's leading not-for-profit centers for patient care, research and education in the fields of behavioral, psychiatric and addiction disorder. Programs are offered for children, adolescents and adults struggling with mental illness as well as offering services specializing in Anxiety, Eating Disorders, and Geriatric Services.
Nursing Supervisor (RN) Hartford HealthCare CorpNursing Supervisor (RN)Manchester, CTPrimary Location: Connecticut-Manchester-MMH-71 Haynes Street (10627). Organization: Manchester Memorial Hospital.
RN Baylor Nursing Supervisor Water's Edge Center for Health & RehabilitationRN Baylor Nursing SupervisorMiddletown, ConnecticutToday, our centers include more than 40 premier providers of short-term rehabilitation, skilled nursing, and post-hospital care including several named “Best Of” by US News & World Report. When you join the team at a National center, you join a team that provides life-changing care to thousands of patients, residents, and families in a Great Place to Work Certified environment.
Clinical Nurse Manager/Supervisor of Clinical Services (RN) Trinity HealthClinical Nurse Manager/Supervisor of Clinical Services (RN)Hartford, CTThis position oversees all clinical quality components of home health agency services to include overall business and clinical operational lines while enhancing revenue and client satisfaction. Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings.
RN Clinical House Supervisor (RN) ThedaCareRN Clinical House Supervisor (RN)New London, ConnecticutServes as the onsite hospital administrative authority in the absence of hospital or nursing administration, working as necessary with the director of nursing, unit directors, managers, and the hospital administrator on-call regarding complex administrative decisions in support of daily operations to ensure regulatory compliance. Provides consultation and maintains positive relationships with physicians and other inter-professional team members, collaborates to problem solve, and escalates appropriately to ensure safe patient care.
NURSING SUPERVISOR InterCommunity IncNURSING SUPERVISORHartford, CTThis role includes supervising nursing and technician staff, managing daily operations including the admissions & discharge process, census reporting, DMHAS reporting, unit schedules, and all aspects of client care. All benefit- eligible employees of InterCommunity are eligible for Medical, Dental, Voluntary Vision, Group Life, Supplemental Life, Short-Term Disability and Long-Term Disability.
Nursing Supervisor (RN), 24hr, 2nd Shift Day Kimball HealthNursing Supervisor (RN), 24hr, 2nd ShiftConnecticutFor over 130 years, Day Kimball Health has been the trusted healthcare provider for the Northeastern Connecticut community, offering accessible and compassionate care close to home. Join our team as a HomeCare Registered Nurse and experience a culture of teamwork, professionalism, mutual respect, and, most importantly, a career that makes a difference!
RN Jedy NetworkRNChester, CT$40–$54 / hourIn these positions, you will provide clinical leadership, oversee daily nursing operations, and ensure the delivery of safe, high-quality, person-centered care to our residents in a long-term care and rehabilitation setting. Aaron Manor Nursing & Rehabilitation Center is seeking experienced and dedicated Registered Nurses (RN) to fill Supervisor and Charge Nurse roles on our care team.
Admin Nursing Supervisor, Evening Shift, 24 hours Day Kimball HealthAdmin Nursing Supervisor, Evening Shift, 24 hoursConnecticutToday, our team of over 1,100 dedicated employees - including more than 300 skilled physicians, surgeons, and specialists - proudly deliver a full continuum of care, from primary and specialty services to homecare and hospice, meeting the evolving needs of our patients at every stage of life. Admin Nursing Supervisor Job Responsibilities: Acts as the administrative supervisor for all departments during evening, night, and weekend shifts, including managing operations for closed departments.
NewBehavioral Health Clinical Supervisor (40 Hour)(Hybrid) State of ConnecticutBehavioral Health Clinical Supervisor (40 Hour)(Hybrid)Hartford, CT$116,144–$155,821 / yearProvide statewide monitoring of evidence-based and best practices in behavioral health services (mental health/substance use) such as Assertive Community Treatment (ACT); Conduct fidelity reviews of evidence-based models such as Assertive Community Treatment (ACT), Supported Employment Services, Community Support; Programs, co-occurring disorders services and psychiatric rehabilitation; Provide contract monitoring and oversight of peer-led and peer-run organizations; Monitor data reports and outcome measures; Assist with writing and submitting grant applications and contract monitoring, fiscal activities and budget development; Assist with the implementation of evidence-based practices, including training throughout the state within the DMHAS system of care. DMHAS is a health care agency whose mission is to promote the overall health and wellness of persons with behavioral health needs through an integrated network of holistic, comprehensive, effective, and efficient services and supports that foster dignity, respect, and self-sufficiency in those we serve.
Supervisor of Nursing Services/R.N., BSN East Hartford Public SchoolsSupervisor of Nursing Services/R.N., BSNEast Hartford, CTBachelor's degree in nursing or related health or science field required; master's degree in nursing or related health or science field strongly preferred. Assumes such other functions as may be determined by the Pupil Personnel Director or Superintendent of Schools.
LPN Jedy NetworkLPNNewington, CTIn these roles, you will deliver direct resident care, administer medications, and collaborate with physicians and interdisciplinary staff to ensure the highest quality of care in a long-term care and rehabilitation setting. Bel-Air Manor Nursing & Rehabilitation Center is seeking skilled and compassionate Licensed Practical Nurses (LPN) and Registered Nurses (RN) to join our nursing team.
Registered Nurse (RN) and Nurse LPN- Veteran Pathway Tyson Foods IncRegistered Nurse (RN) and Nurse LPN- Veteran PathwayHartford, CT$23.08–$38.46 / hourPhysical Requirements: Must be able to walk unassisted through the plant, quickly respond to medical emergencies, climb stairs, assess team members swiftly, and perform CPR if required; ensure team members and supervisors are following prescribed modified restricted duty requirements. Relevant Backgrounds May Include (Not Required): Army: 68W (Combat Medic Specialist), 68C (Practical Nursing Specialist), 68D (Operating Room Specialist), 68X (Behavioral Health Specialist).
NewOn Call Visiting Nurse (RN, Registered Nurse) - HomeCare Hartford HealthCare CorpOn Call Visiting Nurse (RN, Registered Nurse) - HomeCareMansfield Center, CTMakes follow-up visits to provide skilled care to assess disease progress and evaluates response to treatment; provides support to client/family utilizing teaching principles to promote and restore health and prevent disease and disability, as possible; coordinates care with providers. Develops a plan of care in collaboration with client and all disciplines based on assessment data which documents need for services, appropriate discharge planning, short- and long-term goals, and the utilization of appropriate resources.
Hospice On Call Visiting Nurse (RN, Registered Nurse) - HomeCare Hartford HealthCare CorpHospice On Call Visiting Nurse (RN, Registered Nurse) - HomeCareEast Hartford, CTMakes follow-up visits to provide skilled care to assess disease progress and evaluates response to treatment; provides support to client/family utilizing teaching principles to promote and restore health and prevent disease and disability, as possible; coordinates care with providers. Develops a plan of care in collaboration with client and all disciplines based on assessment data which documents need for services, appropriate discharge planning, short- and long-term goals, and the utilization of appropriate resources.
NewWeekend On Call Visiting Nurse (RN, Registered Nurse) - HomeCare Hartford HealthCare CorpWeekend On Call Visiting Nurse (RN, Registered Nurse) - HomeCareVernon, CTMakes follow-up visits to provide skilled care to assess disease progress and evaluates response to treatment; provides support to client/family utilizing teaching principles to promote and restore health and prevent disease and disability, as possible; coordinates care with providers. Develops a plan of care in collaboration with client and all disciplines based on assessment data which documents need for services, appropriate discharge planning, short- and long-term goals, and the utilization of appropriate resources.
Intellectual Disability- Advanced Program Supervisor (LPN,RN) Keystone Human Services IncIntellectual Disability- Advanced Program Supervisor (LPN,RN)Guilford, CTKeystone Human Services is currently seeking an Advanced Program Supervisor to join our team in providing individualized, person-directed support in the areas of intellectual disabilities, mental health, and autism. This role provides direct supervision of medical services, including psychiatric care, medication management, assessments, diagnoses, counseling, and treatment using the full nursing process.
Supervisor of Clinical Services - Part Time 4 YOUR PEACE OF MIND LLCSupervisor of Clinical Services - Part TimeHartford, CTPosition Overview: The Supervisor of Clinical Service will oversee the coordination and quality of clinical care provided to clients in their homes. We are currently seeking a seasoned and dedicated Registered Nurse to join our leadership team in the role of Clinical Services Supervisor.
Behavioral Health Unit Supervisor (40 Hour)(Office/On-Site) State of ConnecticutBehavioral Health Unit Supervisor (40 Hour)(Office/On-Site)Hartford, CT$104,860–$140,691 / yearSchedules, assigns and oversees the work of a multi-shift unit including direct supervision of all shifts; Participates in the development of unit goals and objectives; Develops unit procedures and policies; Ensures compliance of unit procedures and policies; Assists in recruitment, selection, training and development of staff; Develops competency-based job descriptions for unit staff; Ensures unit staff receive appropriate training; Conducts performance appraisals, determines priorities and plans, coordinates and supervises unit activities; Ensures cross-shift communication among staff; Develops relationships with and acts as liaison to other operating units, agencies and outside officials; Participates as a member of an interdisciplinary team to develop, evaluate and monitor programs; Coordinates interdisciplinary team meetings; Collaborates and directs any necessary alternate treatment; Monitors and tracks client care to ensure quality, effectiveness and timeliness of patient care and requisite hours of treatment are met; Facilitates bilingual interpretation as needed; Identifies barriers and assists in developing strategies and solutions for improving client care; Prepares reports; May perform clinical direct care duties; May write client treatment plans; Performs related duties as required. Incumbents in this class must possess and retain a current license as a Clinical Social Worker, Professional Counselor, Marital and Family Therapist, Licensed Alcohol and Drug Counselor, a Registered Nurse in the State of Connecticut or hold a Multistate or Compact Registered Nurse license.
Clinical Supervisor BHG CareersClinical SupervisorWesterly, Rhode IslandBehavioral Health Group (BHG) is the largest network of Joint Commission-accredited treatment centers and the leading provider of opioid addiction treatment services. The Clinical Supervisor oversees the clinical supervision of counselors in training or working towards certification/licensure and provides guidance to the counseling team.
On Call Visiting Nurse (RN, Registered Nurse, Visiting Nurse) - HomeCare Hartford HealthCare CorpOn Call Visiting Nurse (RN, Registered Nurse, Visiting Nurse) - HomeCareCTMakes follow-up visits to provide skilled care to assess disease progress and evaluates response to treatment; provides support to client/family utilizing teaching principles to promote and restore health and prevent disease and disability, as possible; coordinates care with providers. Develops a plan of care in collaboration with client and all disciplines based on assessment data which documents need for services, appropriate discharge planning, short- and long-term goals, and the utilization of appropriate resources.
NewOutpatient Registered Nurse - RN Fresenius Medical CareOutpatient Registered Nurse - RNHartford, ConnecticutPerforms ongoing, systematic collection and analysis of patient data pre – during – post hemodialysis treatment for assigned patients and documents in the patient medical record, makes adjustments or modifications to treatment plan as indicated and notifies Team Leader, Charge Nurse, Supervisor or Physician as needed. EDUCATION and LICENSURE: · Bachelor’s degree in nursing required and either a CGFNS (Commission on Graduates of Foreign Nursing Schools) Visa Screen Certificate OR an NCLEX (National Council Licensure Examination) pass letter OR a Registered Nursing License in the state of intended employment required.
Supervising Nurse (Correctional Facility) (40 Hour) State of ConnecticutSupervising Nurse (Correctional Facility) (40 Hour)Hartford, CT$104,860–$140,691 / yearGenerous paid time off (vacation, sick and personal); Comprehensive Benefit Offerings along with additional supplemental benefits; Career mobility - get paid to go to school (5 year work requirement); Tuition Reimbursement after 6 months; Nursing licensure reimbursement; Conference and workshop funds allotment $1,500.00 (travel, food, lodging); A healthy work/life balance to all employees. Correctional nursing is the delivery of evidence-based nursing to protect, promote, and optimize health and abilities; prevent illness and injury; facilitate healing; alleviate suffering through the diagnosis and treatment of human response with care and respect; and advocate for individuals, families, groups, communities, and populations under the jurisdiction of the justice system.
ADN - Off Shift Supervisor Yale New Haven HealthADN - Off Shift SupervisorNew London, CTThe ADN on the day shift will act as a liaison between clinical units, case management, bed management, providers, staffing office and nursing leadership to help facilitate efficient nursing operations and patient throughput. They will monitor performance using best practice measures to drive operational excellence as well as display strong analytical skills with an emphasis on operational logistics with collegial interpersonal and change leadership skills.
Supervisor- Sterile Processing Services Hartford HealthCare CorpSupervisor- Sterile Processing ServicesVernon, CTCreates and maintains effective, positive customer service relationships by identifying customers and their needs, ensuring efficient operation of the unit by establishing priorities, responding appropriately to difficult interactions, and educating the staff on the importance of quality and customer service. It includes Manchester Memorial Hospital, a 249-bed community hospital, Rockville General, a campus of Manchester Memorial Hospital, a 102-bed facility, a large multispecialty provider group and visiting nurse services.