Success on your job requires the following skills: • Patience • Listening skills • Verbal and non-verbal communication skills • Humor - interpersonal skills • Respect for all people: residents, coworkers, family members, doctors, volunteers, and anyone who visits our home • Respect for possessions - keeping living and work areas clean, orderly, and presentable at all times as if company is on the way • Flexibility - willingness to modify job duties for the overall good of the home and our residents. Examples of these stresses include, but are not limited to, shift rotation, weekend duty, unusual or impaired behavior by residents, family reactions to having a loved one in the facility, death and dying, oversight of State surveyors, Ombudsmen, and Federal officials, presence of consultants and Attorneys, and variable involvement of medical staff.