Preferred: Masters Degree in Computer Science or related technical field AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR Bachelors Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. Engineer closed-loop learning systems that convert incidents, debug evidence, root causes, and engineering decisions into reusable knowledge that continuously improves agents, automation, diagnostics, and future platform readiness.