Ability to: ability to interpret and apply applicable local, State and federal regulatory requirements; work under time constraints, manage evolving situations, perform multiple tasks effectively, evaluate and motivate staff to maximize organizational efficiency and effectiveness; plan, assign and supervise the work of subordinates to accomplish goals and objectives; prepare and present comprehensive written and oral reports on complex issues to a non-technical audience; make appropriate decisions, apply independent judgment, solve problems and prioritize support activities and programs in a cost effective manner; get along well with coworkers and maintain working relationships, including effective labor relations; maintain confidentiality and exercise discretion and judgment in dealing with sensitive or confidential information; organize tasks and establish priorities based on the needs of the department; use a multi-line phone system, personal computer including word processing, spreadsheet, and data base software; use copy and fax machines, calculator and other related tools and equipment. The goal of the Public Works Department is to support and enhance the quality of life for community members by delivering responsive and efficient services to all neighborhoods and to maintain reliable and cost-effective public works facilities and systems in a manner that emphasizes customer satisfaction and good stewardship of natural, fiscal, and staff resources.