Related keywords: service advisor, service writer, automotive, service manager, store manager, shop manager, General Manager, sales, service sales, Sales manager, Sales rep., customer service, sales jobs, customer service jobs, automotive jobs . Leading and driving the team to excel at their work, coaching and training, managing by the numbers and achieving the KPI goals, covering for advisors when needed (writing service, taking excellent care of customers, procuring parts, dispatching work to the technicians).