Pharmacy Technician Platinum Allied-Health Recruiting and StaffingPharmacy TechnicianSeattle, WashingtonYou will also undertake other tasks under the direction of a pharmacist to provide excellent customer service and ensure the pharmacy runs smoothly. Select the appropriate medicine and measure dosages to fill prescriptions.
Customer Service Representative - State Farm Agent Team Member Hayk Tadevosyan - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberMercer Island, WAFull timeAs a Customer Service Representative - State Farm Agent Team Member with Hayk Tadevosyan - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. I’m a proud father, husband, athlete, and business owner with over 14 years in the insurance industry, leading multiple thriving State Farm offices across the Seattle metro area - each built from the ground up.
NewClinical Inpatient Pharmacy Technician - Audit & Review Cambia HealthClinical Inpatient Pharmacy Technician - Audit & ReviewBellevue, WARemoteAs a member of the Post Service Claim Review team, our Clinical Inpatient Pharmacy Technicians conducts post-service audits to ensure billing accuracy, analyzes billings for consistency with medical records and reimbursement policies, and performs projects as requested by supervisors - all in service of making our members' health journeys easier. To take advantage of this flexible option, we require employees to have a wired internet connection that is not satellite or cellular and internet service with a minimum upload speed of 5Mb and a minimum download speed of 10 Mb.
NewClinical Inpatient Pharmacy Technician - Audit & Review Cambia Health Solutions IncClinical Inpatient Pharmacy Technician - Audit & ReviewBellevue, WARemoteAs a member of the Post Service Claim Review team, our Clinical Inpatient Pharmacy Technicians conducts post-service audits to ensure billing accuracy, analyzes billings for consistency with medical records and reimbursement policies, and performs projects as requested by supervisors - all in service of making our members' health journeys easier. To take advantage of this flexible option, we require employees to have a wired internet connection that is not satellite or cellular and internet service with a minimum upload speed of 5Mb and a minimum download speed of 10 Mb.
NewL&I Customer Service Specialist 2 (Bilingual-Spanish) State of WashingtonL&I Customer Service Specialist 2 (Bilingual-Spanish)Sequim, WA$44,856–$59,760 / yearTravels between multiple L&I office locations within the region or statewide to provide critical front counter and operational support, including during staffing shortages to provide necessary coverage, to minimize delays in office openings, to ensure continuity of service, and to avoid cancellation of scheduled customer appointments and office closures. Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.
National Litigation & Claims Management Attorney Wilson ElserNational Litigation & Claims Management AttorneySeattle, WashingtonThe ideal candidate is not only experienced, but agile, someone who can quickly pivot between priorities, manage competing deadlines, and proactively identify risks and opportunities across a complex, multi-jurisdictional docket. We are seeking a highly skilled attorney with deep experience in litigation, claims management, and, critical discovery strategy and execution to support our representation of a large, national logistics services provider.
Customer Service Representative - State Farm Agent Team Member Josh CulottiCustomer Service Representative - State Farm Agent Team MemberMountlake Terrace, Washington$40,000–$55,000 / yearROLE DESCRIPTION: As a Customer Service Representative- State Farm Agent Team Member with Josh Culotti- State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
Account Associate - State Farm Agent Team Member Hayk Tadevosyan - State Farm AgentAccount Associate - State Farm Agent Team MemberKirkland, WAFull timeI’m a proud father, husband, athlete, and business owner with over 14 years in the insurance industry, leading multiple thriving State Farm offices across the Seattle metro area—each built from the ground up. ROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Hayk Tadevosyan - State Farm Agent, you are vital to our daily business operations and customers’ success.
Actuary, Data Science, Global Risk Management &Claims Amazon.com IncActuary, Data Science, Global Risk Management &ClaimsSeattle, WAThis role will partner with a wide range of stakeholders to build underwriting and claims models, determine rate and reserve adequacy, build cloud-based modeling tools, and provide other analytical support for financially prudent decision making. Build forecasts and analyses for businesses under rapid growth, including trend studies, loss distribution analysis, ILF development, and industry benchmarks.
Specialty Pharmacy Technician HealthPointSpecialty Pharmacy TechnicianRenton, WA$24.17–$35.53 / hourDemonstrate a commitment to the mission, core values and goals of HealthPoint and its healthcare delivery including the ability to integrate values of justice, respect, compassion, excellence and stewardship into appropriate programs and services. HealthPoint is a community-based, community-supported and community-governed network of non-profit health centers dedicated to providing expert, high-quality care to all who need it, regardless of circumstances.
Customer Service Representative - State Farm Agent Team Member Kathy Northrop - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberEverett, WAFull timeAs a Customer Service Representative - State Farm Agent Team Member with Kathy Northrop - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Customer Service Representative - State Farm Agent Team Member Luis Sanchez - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberMarysville, WAFull timeAs a Customer Service Representative - State Farm Agent Team Member with Luis Sanchez - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. I’ve been part of the State Farm family since 2003, starting as a team member and working my way up, and I now bring more than 22 years of industry experience to leading this agency.
NewCustomer Service Representative - State Farm Agent Team Member Theresa Nguyen - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberBellevue, WAFull timeAs a Customer Service Representative - State Farm Agent Team Member with Theresa Nguyen - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. ABOUT OUR AGENCY: I opened my agency in 2015 after working as a mortgage banker, driven by the desire to have a more direct impact — both on the people I serve and the team I lead.
Account Associate - State Farm Agent Team Member Luigi Damian - State Farm AgentAccount Associate - State Farm Agent Team MemberEverett, WAFull timeROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Luigi Damian - State Farm Agent, you are vital to our daily business operations and customers’ success. We also support the University of Washington alumni community, the Everett Animal Shelter, and the Everett Chamber of Commerce, staying connected to the people and causes that matter most in our area.
Customer Service Representative - State Farm Agent Team Member Autumn Nelson - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberBothell, WAFull timeAs a Customer Service Representative - State Farm Agent Team Member with Autumn Nelson - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. ABOUT OUR AGENCY: I opened my agency in 2018 after working as a State Farm team member, which gave me the experience needed to build a strong, people-focused office.
Account Associate - State Farm Agent Team Member Autumn Nelson - State Farm AgentAccount Associate - State Farm Agent Team MemberBothell, WAFull timeROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Autumn Nelson - State Farm Agent, you are vital to our daily business operations and customers’ success. ABOUT OUR AGENCY: I opened my agency in 2018 after working as a State Farm team member, which gave me the experience needed to build a strong, people-focused office.
Customer Service Representative - State Farm Agent Team Member Grace Bocalan - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberEverett, WAFull timeAs a Customer Service Representative - State Farm Agent Team Member with Grace Bocalan - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Customer Service Representative - State Farm Agent Team Member Malinda Zampera - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberBellevue, WAFull timeABOUT OUR AGENCY: With 20 years of experience as a State Farm agent and a previous career at Microsoft, I bring a unique perspective that blends business expertise with a genuine passion for helping people. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Field Property Claims Adjuster: Seattle, WA Farmers Insurance GroupField Property Claims Adjuster: Seattle, WASeattle, WARemote$23.22–$55.59 / hourExposure to some or all of the following environments when in the field: Uncontrolled outside environmental conditions, Excessive noise levels, Chemicals Chemical/Biological conditions, Moving mechanical parts, Areas considered dangerous, Conditions which could affect the respiratory system or skin such as fumes, odors, dust, mists, gases, oils, smoke, soot, or poor ventilation. Candidates Must be Willing and Able to: Climb Ladders to inspect roofs, and be comfortable working on rooftops, multiple times per day, Work in small, confined spaces that have been damaged; such as attics and crawlspaces.
NewCustomer Service Representative - State Farm Agent Team Member Evan Silvers - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberSeattle, WAFull timeAs a Customer Service Representative - State Farm Agent Team Member with Evan Silvers - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Customer Service Representative - State Farm Agent Team Member Brian Pepelnjak - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberMarysville, WAFull timeAs a Customer Service Representative - State Farm Agent Team Member with Brian Pepelnjak - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Customer Service Representative - State Farm Agent Team Member Josh Culotti - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberMountlake Terrace, WAFull timeAs a Customer Service Representative - State Farm Agent Team Member with Josh Culotti - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. We work hard, celebrate our successes, and make time to connect as a team, including getting together every other Friday evening to have fun and strengthen our relationships.
Customer Service Representative - State Farm Agent Team Member Nicole Grigg - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberSilverdale, WAFull timeAs a Customer Service Representative - State Farm Agent Team Member with Nicole Grigg - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. We support local elementary school food programs, youth sports teams, recreational leagues, the local food bank, the local car museum, and various community organizations.
NewCustomer Service Representative - State Farm Agent Team Member Ej Silvers - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberRenton, WAFull timeAs a Customer Service Representative - State Farm Agent Team Member with Ej Silvers - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. What truly sets my agency apart is the unique dynamic of working alongside my brother’s office in the same building and staying closely connected with my father’s agency.
Account Associate - State Farm Agent Team Member Kathy Northrop - State Farm AgentAccount Associate - State Farm Agent Team MemberEverett, WAFull timeROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Kathy Northrop - State Farm Agent, you are vital to our daily business operations and customers’ success. We are located in Everett, WA and help customers with their insurance and financial services needs, including: Auto insurance.
Account Associate - State Farm Agent Team Member Malinda Zampera - State Farm AgentAccount Associate - State Farm Agent Team MemberBellevue, WAFull timeABOUT OUR AGENCY: With 20 years of experience as a State Farm agent and a previous career at Microsoft, I bring a unique perspective that blends business expertise with a genuine passion for helping people. Insurance is serious business, but we believe the best results come from an environment filled with teamwork, laughter, and even the occasional happy hour to celebrate a job well done.
Customer Service Representative - State Farm Agent Team Member Matt Flinn - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberRedmond, WAFull timeAs a Customer Service Representative - State Farm Agent Team Member with Matt Flinn - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. We offer a range of valuable benefits, including a Simple IRA with a 3% match (eligible immediately), a $1,000 lifestyle spending account to support physical, mental, and emotional well-being, a dependent care spending account, paid sick leave, and paid vacation.
Customer Service Representative - State Farm Agent Team Member Jennifer Prewitt - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberSeattle, WAFull timeAs a Customer Service Representative - State Farm Agent Team Member with Jennifer Prewitt - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. We’re looking for someone who is invested, motivated, and has a clear vision for their future -someone who wants to grow their career while making a meaningful impact as part of a supportive and driven team.
Account Associate - State Farm Agent Team Member Becky Schuler - State Farm AgentAccount Associate - State Farm Agent Team MemberLynnwood, WAFull timeFor our team, we offer a Simple IRA, life insurance and a stipend for health insurance, plus some great everyday perks — a stocked kitchen with snacks, filtered hot/cold water, and a comfortable space to sit and enjoy breaks together. ROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Becky Schuler - State Farm Agent, you are vital to our daily business operations and customers’ success.
Customer Service Representative - State Farm Agent Team Member Becky Schuler - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberLynnwood, WAFull timeAs a Customer Service Representative - State Farm Agent Team Member with Becky Schuler - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. For our team, we offer a Simple IRA, life insurance and a stipend for health insurance, plus some great everyday perks — a stocked kitchen with snacks, filtered hot/cold water, and a comfortable space to sit and enjoy breaks together.
Account Associate - State Farm Agent Team Member A'lan Edmonson - State Farm AgentAccount Associate - State Farm Agent Team MemberKent, WAPart timeAs the Account Associate - State Farm Agent Team Member for A'lan Edmonson - State Farm Agent , you’ll play a key role in driving agency growth through consultative sales and relationship-building . This is a sales-forward, customer-facing role where your ability to follow up, educate, and close opportunities directly impacts your success and our agency’s results.
Specialty Pharmacy Technician HealthPoint CareersSpecialty Pharmacy TechnicianRenton, WashingtonDemonstrate a commitment to the mission, core values and goals of HealthPoint and its healthcare delivery including the ability to integrate values of justice, respect, compassion, excellence and stewardship into appropriate programs and services. HealthPoint is a community-based, community-supported and community-governed network of non-profit health centers dedicated to providing expert, high-quality care to all who need it, regardless of circumstances.
Account Associate - State Farm Agent Team Member Luis Sanchez - State Farm AgentAccount Associate - State Farm Agent Team MemberMarysville, WAFull timeROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Luis Sanchez - State Farm Agent, you are vital to our daily business operations and customers’ success. I’ve been part of the State Farm family since 2003, starting as a team member and working my way up, and I now bring more than 22 years of industry experience to leading this agency.
Account Associate - State Farm Agent Team Member Evan Silvers - State Farm AgentAccount Associate - State Farm Agent Team MemberSeattle, WAFull timeROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Evan Silvers - State Farm Agent, you are vital to our daily business operations and customers’ success. Team members enjoy strong benefits, including a life insurance policy, health benefits, paid licensing, and a healthy work-life balance.
Account Associate - State Farm Agent Team Member Joel Hensel - State Farm AgentAccount Associate - State Farm Agent Team MemberBothell, WAFull timeROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Joel Hensel - State Farm Agent, you are vital to our daily business operations and customers’ success. We help customers across Washington, Idaho, and Oregon personalize their auto, home, and life insurance coverage while making sure they understand their options and receive every available discount.
Account Associate - State Farm Agent Team Member Grace Bocalan - State Farm AgentAccount Associate - State Farm Agent Team MemberEverett, WAFull timeROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Grace Bocalan - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments.
Senior Geologist/Senior Environmental Scientist/Professional Engineer Hydro-Environmental TechnologiesSenior Geologist/Senior Environmental Scientist/Professional EngineerSeattle, WashingtonRemoteThe tools of our trade are environmental site and indoor air quality assessments, risk characterizations, remediation technologies, emergency response services, occupational health and safety services, loss control surveys, risk management consulting, safety services, and litigation/expert witness support. The candidate should have experience managing consulting assignments, must work effectively in multi-disciplinary teams, is expected to be proficient in the analysis and communication of information, and must be able to work cooperatively with agencies, organizations, and individuals to guide decision-making.
Specialty Pharmacy Technician Healthpoint LtdSpecialty Pharmacy TechnicianRenton, WA$24.17–$35.53 / hourDemonstrate a commitment to the mission, core values and goals of HealthPoint and its healthcare delivery including the ability to integrate values of justice, respect, compassion, excellence and stewardship into appropriate programs and services. HealthPoint is a community-based, community-supported and community-governed network of non-profit health centers dedicated to providing expert, high-quality care to all who need it, regardless of circumstances.
Account Associate - State Farm Agent Team Member Nicole Grigg - State Farm AgentAccount Associate - State Farm Agent Team MemberSilverdale, WAFull timeWe support local elementary school food programs, youth sports teams, recreational leagues, the local food bank, the local car museum, and various community organizations. Our agency offers 15 days of PTO plus sick leave, flexible scheduling options, a Simple IRA, licensing reimbursement, comprehensive training, ongoing professional development, and strong leadership growth opportunities.
Account Associate - State Farm Agent Team Member Ej Silvers - State Farm AgentAccount Associate - State Farm Agent Team MemberRenton, WAFull timeROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Ej Silvers - State Farm Agent, you are vital to our daily business operations and customers’ success. What truly sets my agency apart is the unique dynamic of working alongside my brother’s office in the same building and staying closely connected with my father’s agency.
Account Associate - State Farm Agent Team Member Brian Pepelnjak - State Farm AgentAccount Associate - State Farm Agent Team MemberMarysville, WAFull timeROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Brian Pepelnjak - State Farm Agent, you are vital to our daily business operations and customers’ success. Our culture is close-knit and relationship-driven, centered around a simple motto: “Truly caring and serving customers with empathy and genuine care.”
Customer Service Representative - State Farm Agent Team Member Cheryl Granger - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberLynnwood, WAFull timeAs a Customer Service Representative - State Farm Agent Team Member with Cheryl Granger - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Customer Service Representative - State Farm Agent Team Member Joel Hensel - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberBothell, WAFull timeROLE DESCRIPTION: As Customer Service Representative - State Farm Agent Team Member for Joel Hensel - State Farm Agent, you are vital to our daily business operations and customers’ success. We help customers across Washington, Idaho, and Oregon personalize their auto, home, and life insurance coverage while making sure they understand their options and receive every available discount.
Account Associate - State Farm Agent Team Member Jennifer Prewitt - State Farm AgentAccount Associate - State Farm Agent Team MemberSeattle, WAFull timeROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Jennifer Prewitt - State Farm Agent, you are vital to our daily business operations and customers’ success. ABOUT OUR AGENCY: Our agency opened in April 2026 and is a brand-new, growing team with exciting opportunities ahead.
NewAccount Associate - State Farm Agent Team Member Matt Flinn - State Farm AgentAccount Associate - State Farm Agent Team MemberRedmond, WAFull timeROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Matt Flinn - State Farm Agent, you are vital to our daily business operations and customers’ success. We offer a range of valuable benefits, including a Simple IRA with a 3% match (eligible immediately), a $1,000 lifestyle spending account to support physical, mental, and emotional well-being, a dependent care spending account, paid sick leave, and paid vacation.
Materials Management Program Manager LifeCenter NorthwestMaterials Management Program ManagerBellevue, WA$31.99–$46.39 / hourAdvanced education, such as a bachelor's degree or college coursework in a relevant field, CPSM or APICS certificate, or demonstrated equivalent work experience + CPR Certification from American Heart Association or Red Cross, or ability to become certified within 90 days of hire + Requires a valid driver's license and access to an insured automobile for work-related functions at expected times. + Is responsible for timely transfer of equipment and materials to sterilization provider facilities, staging areas and LCNW satellite facilities + Collaborates with the Quality Systems Manager to deliver onboarding training for the Materials Management staff.
Associate Benefits Analyst, Employee Benefits HUB InternationalAssociate Benefits Analyst, Employee BenefitsBothell, WA$30.76–$35.89 / hourQUALIFICATIONS:** + High School / GED required; Bachelor's degree preferred + 1-2 years related experience and/or training or equivalent combination of education & experience + Must hold a valid Life & Health Insurance Agent license, or be able to obtain one within 120 days of employment **KNOWLEDGE / SKILLS / ABILITIES:** + Ability to effectively and professionally communicate orally and in writing with internal and external customers. + Creates and updates claims experience reporting models and provide analysis and commentary to Client Service team members + Leads the Medical Market Analysis process: Develops and communicates strategy for Medical Market Analysis, analyzes Medical Market Analysis results, reports to carrier partners/vendors and negotiates with carriers throughout the RFP process.
Revenue Cycle Analyst I, Amazon One Medical AmazonRevenue Cycle Analyst I, Amazon One MedicalSeattle, WAKey job responsibilities - Reviewing and investigating claims processing, verifying the proper payment of claims, and bringing insurance claims to full resolution through a combination of external third-party relationships and cross-functional communication and collaboration - Maintaining service level agreements regarding assigned collections tasks while ensuring timely resolution of all claims while prioritizing responsibilities, problem solving, and thinking critically as you perform your regular duties and accommodate other time sensitive tasks as they arise - Conducts regular review and follow up of accounts receivables, ensuring the timely resolution and payment of accounts. Description Application deadline: Jun 25, 2026 As a member of the Amazon One Medical Revenue Cycle team, this Revenue Cycle Analyst will be responsible for supporting Amazon One Medical Clinical and Revenue Cycle teams in managing and optimizing healthcare revenue cycle operations.
On-call Pharmacy Technician HealthPoint CareersOn-call Pharmacy TechnicianKent, WashingtonUnder the direct supervision of a registered pharmacist, engages in technical aspects of pharmacy practice including, but not limited to, all non-clinical steps of prescriptions filling and immunizations, phone communications, resolution of insurance related issues, resolution of patient care issues, provision of assistance to pharmacists and other healthcare providers, maintenance of records and inventory management. Completion of appropriate Technician Immunization Training Program: HealthPoint will provide training after hire if needed; such training must be completed after the first 90 days but before 120 days of employment.
Dental Treatment Coordinator GRANATOSKY PLLCDental Treatment CoordinatorEverett, WAA Dental Office Manager, often known as a Treatment Coordinator, oversees the administrative operations of a dental practice and coordinates patient treatment plans. The Dental Office Manager acts as a liaison between the dental team and patients, managing administrative duties and optimizing patient treatment processes.