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Company Description: PrimeFlight Aviation Services provides major airlines and airports with the ground handling services, aircraft services and terminal services necessary for the safe and reliable operation of aircraft and the comfort and enjoyment of passengers. Whether it's total handling or individual services, PrimeFlight has the right mix of service breadth and executional expertise to meet the ever-changing needs of our customers.

Company Description:
PrimeFlight Aviation Services provides major airlines and airports with the ground handling services, aircraft services and terminal services necessary for the safe and reliable operation of aircraft and the comfort and enjoyment of passengers. Through our national footprint, proprietary transition process and executive leadership composed of industry veterans, we've earned a solid foundation and track record of providing exceptional, value-driven airline services. Whether it's total handling or individual services, PrimeFlight has the right mix of service breadth and executional expertise to meet the ever-changing needs of our customers.

Overview:
<div class="col-md-24"><h3>Description</h3></div><div class="col-md-24">WHERE FRIENDLY TAKES FLIGHT – BECOME A CUSTOMER SERVICE AGENT TODAY!Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and work well in a fast-paced, team-oriented environment, we want to speak to you! WHY WORK FOR PRIMEFLIGHT?<ul><li>Enjoy benefits like 401(k) with matching, health, dental, vision, and life insurance, paid time off, growth opportunities, and more (*Benefits may vary based on eligibility)</li><li>We are committed to being a leading provider of commercial services within the aviation industry</li><li>Our teams focus on maintaining a positive working environment and treating all team members with respect</li><li>With more than 200 locations across the world, we offer opportunities for career progression</li></ul>SUMMARY OVERVIEWThe Customer Service Agent plays an important role in providing exceptional service to passengers and visitors at the airport. This role involves welcoming passengers, assisting with inquiries, and offering support with check-in and boarding processes. The Customer Service Agents must ensure compliance with airline policies, security regulations, and safety procedures, while also addressing passenger concerns and providing solutions. You will collaborate with various airport departments to facilitate a seamless passenger experience, contribute to maintaining a positive airport environment, and uphold high standards of customer service excellence. </div>  <a href="https://recruiting2.ultipro.com/PRI1027PFAS/JobBoard/77b3fc1f-af0c-4943-b588-446adc55a407/OpportunityDetail?opportunityId=6bc6a0de-20e3-407b-9bff-a18d3b0df26b" rel="noopener nofollow noreferrer" target="_blank">Click Here to Apply with PrimeFlight!</a>

Responsibilities:
RESPONSIBILITIES<ul><li>Greet and assist passengers at the airport with check-in, boarding, and general inquiries</li><li>Provide accurate information on flight schedules, gate assignments, and airport services</li><li>Handle passenger check-in and baggage processing efficiently and courteously</li><li>Assist passengers with self-service kiosks and online check-in procedures</li><li>Effectively resolve customer issues and complaints in a professional and timely manner</li><li>Make announcements and keep passengers informed about flight changes and boarding times</li><li>Ensure compliance with all airline and airport regulations and procedures</li><li>Handle the boarding process, including verifying travel documents and issuing boarding passes</li><li>Coordinate with ground staff and crew to ensure a smooth passenger experience</li><li>Process ticket sales, upgrades, and re-bookings as needed</li><li>Maintain a thorough knowledge of frequent flyer programs and other customer loyalty services</li><li>Collaborate with security personnel to ensure passenger safety and security</li><li>Keep the work area clean, organized, and stocked with necessary materials</li><li>Participate in ongoing training and development to enhance customer service skills</li><li>Exemplify PrimeFlight customer service and safety standards</li><li>Perform any additional duties as assigned by management</li></ul> 

Qualifications:
QUALIFICATIONS<ul><li>18 years of age or older</li><li>Must be legally authorized to work in the country of employment.</li><li>Communicate effectively in English (reading, writing, speaking)</li><li>One year of customer service experience</li><li>Ability to access and interpret information in print and electronically, including the use of electronic devices including IPads/Tablets, Computers, and Mobile Devices</li><li> Effectively communicate with colleagues and clients, both in-person and through electronic means</li><li>Pass a background check and drug screen</li><li> Eligibility to acquire needed credentials and clearances (FAA, RAIC, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable).</li><li>Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays</li></ul> To perform this job successfully, an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment, knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements. PrimeFlight Aviation Services, Inc. is proud to be an equal-opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Service, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws.

Customer Service Agent

Aircraft Maintenance

Apple iPad

Aviation Industry

Background Investigation

Communication Skills

Customer Support/Service

English Language

FAA Clearance

Flyers

Kiosks

Leadership

Maintain Compliance

Medical Conditions

Medical Genetics

Mobile Devices

Organizational Skills

Provincial Laws and Regulations

Regulations

Resolve Customer Issues

Safety Process

Safety Standards

Sales

Team Player

Time Management

Training/Teaching

United States Customs

[AW]-iCims

The Aviation Institute of Maintenance (AIM)-the largest aviation maintenance training school in the U.S.-is seeking experienced Aircraft Maintenance Technicians (AMTs), Aircraft Mechanics, and FAA-certified A&P Mechanics to join our team as instructors. This role is ideal for experienced A&P mechanics, aircraft mechanics, and aviation maintenance professionals who want to combine technical expertise with mentorship and training while delivering hands-on aviation maintenance instruction in classroom and active hangar environments.

HOUR

Training Tomorrow's Technicians to Become Skilled, Employable and Essential. About Us - Big Changes, Better Benefits - Join us today! The Aviation Institute of Maintenance (AIM), established in 1969, is a premier institution dedicated to advancing the field of aviation maintenance through exceptional education and training. With 15 campuses nationwide, AIM is a cornerstone in the aviation industry, accounting for 20% of all students attending FAA-certified Airframe & Powerplant (A&P) schools across the country. Each year, AIM proudly contributes to the graduation of nearly one in four certified aircraft technicians in America. At AIM, you'll become part of a dynamic team of educators and leaders, all united by a shared commitment to delivering top-notch training and ensuring student success. We are passionate about equipping the next generation of aircraft technicians with the skills and knowledge needed to excel in the aviation industry. If you are eager to make a meaningful impact and help shape the future of aviation maintenance, AIM offers a rewarding environment where your contributions will truly matter. $2,500 relocation available for qualified, out-of-area candidates who join by July 1st! Location: 420 Whitney Pl, Fremont, CA 94539 Compensation: Up to $42 per hour + $5,000 Sign-on Bonus Employment: Full Time Are you an A&P Mechanic ready for a new chapter in your aviation career? The Aviation Institute of Maintenance (AIM)-the largest aviation maintenance training school in the U.S.-is seeking experienced Aircraft Maintenance Technicians (AMTs), Aircraft Mechanics, and FAA-certified A&P Mechanics to join our team as instructors. If you have hands-on experience in aircraft maintenance and enjoy mentoring others, this is your opportunity to step out of the hangar and into a role where you can shape the next generation of aviation professionals. This opportunity is ideal for professionals exploring aviation mechanic jobs, aircraft maintenance careers, or instructor roles in aviation training. No prior teaching experience required. We provide a 5-day paid instructor training program to help you successfully transition into the classroom. Why Consider Teaching? Many skilled A&P mechanics and aviation technicians don't initially consider teaching-but those who do often find it to be one of the most rewarding paths in their career. At AIM, you'll: <ul><li>Share your real-world aircraft maintenance experience with future technicians </li><li>Enjoy more predictable schedules compared to field work </li><li>Make a lasting impact on students entering the aviation industry </li><li>Continue growing your own knowledge while developing others </li></ul>About the Role As an Aircraft Maintenance Instructor (A&P Mechanic Instructor), you will deliver FAA Part 147-aligned aviation maintenance curriculum and provide hands-on instruction to students preparing for careers as aircraft maintenance technicians (AMTs). This role is ideal for experienced A&P mechanics, aircraft mechanics, and aviation maintenance professionals who want to combine technical expertise with mentorship and training while delivering hands-on aviation maintenance instruction in classroom and active hangar environments. Schedule Options: Daytime Shift (2 Options)<ul><li>Option 1: Monday-Thursday: 7:00 AM - 4:00 PM and Friday: 8:00 AM - 5:00 PM </li></ul>Evening Shift (Two Options):<ul><li>Option 1: Monday-Thursday: 3:00 PM - 11:30 PM; Friday: 8:00 AM - 5:00 PM (Fridays flexible, as needed) </li><li>Option 2: Monday-Thursday: 1:30 PM - 11:30 PM </li></ul>Key Responsibilities<ul><li>Teach aircraft maintenance systems, procedures, and techniques in a hands-on environment </li><li>Deliver FAA-aligned curriculum to prepare students for A&P certification </li><li>Demonstrate practical skills used by A&P mechanics and aviation technicians </li><li>Maintain accurate records of attendance, grades, and student progress </li><li>Support curriculum updates and collaborate with program leadership </li><li>Help create a structured, engaging, and safety-focused learning environment </li><li>Maintain classroom, lab equipment, and training materials </li></ul>Qualifications Education<ul><li>High School Diploma or GED required </li><li>Associate degree in aviation or related field preferred </li></ul>Experience<ul><li>Minimum 3 years of aircraft maintenance experience </li><li>Background as an A&P Mechanic, Aircraft Mechanic, or Aviation Maintenance Technician (AMT) </li></ul>Licensure<ul><li>FAA Airframe & Powerplant (A&P) Mechanic Certificate required </li></ul>Skills<ul><li>Strong knowledge of aircraft systems and aviation maintenance procedures </li><li>Interest in mentoring, coaching, and developing others </li><li>Ability to work in a structured, compliance-driven training environment </li><li>Basic proficiency with Microsoft Office (Word, Excel, Outlook, Teams, SharePoint) </li><li>Flexibility to support evening or weekend schedules as needed </li></ul>What We Offer<ul><li>Competitive hourly pay </li><li>401(k) with company match </li><li>Health, dental, and vision insurance </li><li>Paid time off (PTO) </li><li>Paid parental leave </li><li>Tuition reimbursement </li><li>Employee Assistance Program (EAP) </li><li>Career growth opportunities within aviation education </li></ul> We are committed to fostering a workplace that values integrity, growth, and student success. Apply today to join the team at Aviation Institute of Maintenance and help train the next generation of A&P mechanics. AIM is a proud equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by applicable law. We believe that a diverse workforce contributes to the success of our company and are dedicated to fostering a culture of respect, equity, and inclusion.

Aviation Institute of Maintenance

*AMT Mechanic - Instructor*

A & P Certificate

Accounting

Coaching

Dental Insurance

Federal Aviation Administration (FAA)

Groundskeeping

High School Diploma

Laboratory Equipment

Maintenance Services

Mechanical Maintenance

Mentoring

Microsoft Excel

Microsoft Office

Microsoft Outlook

Microsoft SharePoint

Microsoft Word

Power Plant

Record Keeping

Systems Maintenance

Training Program

Training/Teaching Curriculum

Vision Plan

Hire Recruits

PrimeFlight Aviation Services provides major airlines and airports with the ground handling services, aircraft services and terminal services necessary for the safe and reliable operation of aircraft and the comfort and enjoyment of passengers. Whether it's total handling or individual services, PrimeFlight has the right mix of service breadth and executional expertise to meet the ever-changing needs of our customers.

<h5>Customer Service Agent </h5>PrimeFlight Aviation Services provides major airlines and airports with the ground handling services, aircraft services and terminal services necessary for the safe and reliable operation of aircraft and the comfort and enjoyment of passengers. Through our nationalfootprint, proprietary transition process and executive leadership composed of industry veterans, we've earned a solid foundation and track record of providing exceptional, value-driven airline services. Whether it's total handling or individual services, PrimeFlight has the right mix of service breadth and executional expertise to meet the ever-changing needs of our customers. Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and work well in a fast-paced, team-oriented environment, we want to speak to you! Why work for PrimeFlight? <ul><li>Enjoy benefits like 401(k) with matching, health, dental, vision, and life insurance, paid time off, growth opportunities, and more (*Benefits may vary based on eligibility) </li><li>We are committed to being a leading provider of commercial services within the aviation industry </li><li>Our teams focus on maintaining a positive working environment and treating all team members with respect </li><li>With more than 200 locations across the world, we offer opportunities for career progression </li></ul>Summary overview The Customer Service Agent plays an important role in providing exceptional service to passengers and visitors at the airport. This role involves welcoming passengers, assisting with inquiries, and offering support with check-in and boarding processes. The Customer Service Agents must ensure compliance with airline policies, security regulations, and safety procedures, while also addressing passenger concerns and providing solutions. You will collaborate with various airport departments to facilitate a seamless passenger experience, contribute to maintaining a positive airport environment, and uphold high standards of customer service excellence. Responsibilities <ul><li>Greet and assist passengers at the airport with check-in, boarding, and general inquiries </li><li>Provide accurate information on flight schedules, gate assignments, and airport services </li><li>Handle passenger check-in and baggage processing efficiently and courteously </li><li>Assist passengers with self-service kiosks and online check-in procedures </li><li>Effectively resolve customer issues and complaints in a professional and timely manner </li><li>Make announcements and keep passengers informed about flight changes and boarding times </li><li>Ensure compliance with all airline and airport regulations and procedures </li><li>Handle the boarding process, including verifying travel documents and issuing boarding passes </li><li>Coordinate with ground staff and crew to ensure a smooth passenger experience </li><li>Process ticket sales, upgrades, and re-bookings as needed </li><li>Maintain a thorough knowledge of frequent flyer programs and other customer loyalty services </li><li>Collaborate with security personnel to ensure passenger safety and security </li><li>Keep the work area clean, organized, and stocked with necessary materials </li><li>Participate in ongoing training and development to enhance customer service skills </li><li>Exemplify PrimeFlight customer service and safety standards </li><li>Perform any additional duties as assigned by management </li></ul>Qualifications <ul><li>18 years of age or older </li><li>Must be legally authorized to work in the country of employment. </li><li>Communicate effectively in English (reading, writing, speaking) </li><li>One year of customer service experience </li><li>Ability to access and interpret information in print and electronically, including the use of electronic devices including IPads/Tablets, Computers, and Mobile Devices </li><li>Effectively communicate with colleagues and clients, both in-person and through electronic means </li><li>Pass a background check and drug screen </li><li>Eligibility to acquire needed credentials and clearances (FAA, RAIC, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable). </li><li>Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays </li></ul>To perform this job successfully, an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment, knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements. PrimeFlight Aviation Services, Inc. is proud to be an equal-opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Service, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws.

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Customer Service Agent SFO

*AMT Mechanic - Instructor* Aviation Institute of Maintenance

Customer Service Agent San Francisco International Airport

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