Customer Service - approaches problem-solving by focusing on customers first; advocates for customer results point of view; demonstrates the ability to anticipate customers needs and deliver services effectively and efficiently in a timely, accurate, respectful and friendly manner. This position requires expert knowledge in airport property management, airline, operating agreements, concessions agreements, tenant leases, tenant licenses and permits, real estate development, concession development in an airport environment, contract provisions, airport leasing laws and legal procedures, and rate setting methodologies.