PART_TIME

FEED

OTHER

Essential Job Functions:• Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and gathering products for customers' on-line orders in the most efficient manner with attention to freshness and quality. • Online Grocery Pick-Up team is responsible for assembling customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up.

Select and gather products for customers' on-line orders in the most efficient manner with attention to freshness and quality. Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that makes customers want to return to on-line shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family! What you'll receive from us: The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to: <ul><li> A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans. </li><li> Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service. </li><li> Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco. </li><li> Valuable associate discounts on purchases, including food, travel, technology and so much more. </li><li> Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program. </li><li> Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways. </li></ul> For more information about benefits and eligibility, please visit our Benefits Page ! Minimum Position Qualifications:<ul><li>Ability to work without supervision</li><li>Ability to read shelf tags</li><li>Basic math skills (i.e., counting, addition, and subtraction)</li><li>Excellent oral/written communication skills</li></ul>Desired Previous Experience:<ul><li>Any experience as a personal shopper or in a production oriented or warehouse environment, stocking shelves, or experience as a cashier</li></ul>Essential Job Functions:• Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and gathering products for customers' on-line orders in the most efficient manner with attention to freshness and quality.• In-Store Grocery Shopper initiates and completes selection process for customers' on-line orders.• Online Grocery Pick-Up team is responsible for assembling customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up.• In-Store Grocery Shopper will scan and bag orders on the go while following all bagging standards.• E-Commerce team including Online Grocery Pick- Up associate communicates any substitutions or exceptions to customer's order at time of pick-up.• Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.• Adhere to local, state, and federal laws, food safety procedures, and company guidelines.• Receive customers' orders from Order Selector according to guidelines, store products in optimal temperature zones.• Read and follow directions given in the note section• Ensure quality and freshness of all items chosen• Communicate with customers via a portable phone and respond to calls in a professional and timely manner• Retrieve each customer's order from all staging locations and ensure order accuracy, load order into customers' cars• Pick-Up Clerk should provide a positive customer service experience that makes customers want to return to on-line shopping.• Process the orders through the point of sale (POS) system• Follow policies and procedures to determine appropriate substitutions in the event of an out-of-stock• Maintain organization and cleanliness of staging areas and equipment• Report pricing, scanning, and item location discrepancies and invalid temperature types to the store e-Commerce supervisor• Inspect equipment and notify store Pick-Up supervisor or other store management of items in need of repair• Perform required opening and closing procedures• Assist in training new e-Commerce team members• Meet/exceed productivity standards• Ability to work cooperatively in high paced and sometimes stressful environment.• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.• Ability to act with honesty and integrity regarding customer and business information.• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.• Must be able to perform the essential job functions of this position with or without reasonable accommodation.

<img alt=" " height="1" src="https://ars2.equest.com/?response_id=19efabc2a947eeca16b6d6323c45cde0&view" width="1"/>

Kroger

Online Grocery Pick-Up Clerk

Automotive Industry

Coaching

Collective Bargaining

Communication Skills

Customer Experience

Customer Support/Service

Diversity

Employee Assistance Plan

Federal Laws and Regulations

Financial Support

Food Purchasing

Food Safety

Grocery Stores

Health Plan

Loading/Unloading

Mathematics

Online Shopping

Order Delivery

Payment Processing

Point of Sale (POS) Systems

Prescription Drugs

Presentation/Verbal Skills

Pricing

Problem Solving Skills

Recipe Development

Resolve Customer Issues

Retail Management

Safety Process

Safety/Work Safety

Shelf Display

Special Needs

State Laws and Regulations

Telephone Skills

Time Management

Training Program

Writing Skills

eCommerce

equestftpin

UNKNOWN

Our partnerships have always been about more than building emotional connections with customers; they are about using artificial intelligence, omnichannel orchestration and providing CX insights & technologies, that has the power for digital transformation We do this across 46 locations in 13 countries, with over 40,000 employees managing almost half a billion customer interactions every year for over 150 clients in different industries. In a world where customers consistently interact with your brand across multiple channels-including digital and social-we at Startek value our ability to effectively garner those interactions and CX insights, analysing, unlocking, and providing intelligence that drives digital transformation and further revenues for you, our client.

In this position, you will be working diligently with your customers, providing them with solutions, answering general customer service questions that may include service issues, billing inquires, and product enhancement opportunities that will continue to drive customer satisfaction for our clients. By providing your unique set of troubleshooting skills, you will own all your customer interactions, with a goal of one call resolution. You will end your day satisfied knowing that you and you alone assisted a customer in the same manner you yourself would like to be assisted! Your expert service will position Startek as the employer and provider of choice!Why Startek?We provide a unique culture experience for our employees that evolves each day. It is our goal to ensure our employees are self-paced productive business partners, creating an inclusive culture of diversity, understanding, engagement and opportunity. Working at Startek is a partnership and the gateway to career advancement!As an employee you will receive;<ul><li>Paid training and continuous development</li><li>Promotion opportunities (Startek makes every effort to promote from within)</li><li>Medical, Dental and Vision benefits after 60 days of successful employment</li><li>401K and Stock plan participation</li><li>Paid time off to enjoy time with friends and family.</li><li>We also have employee perks and discounts with both national programs and community engagement programs</li></ul>What Can You Expect After You Apply?Our team of Recruiters and Specialists will evaluate your skills and experience and speak with you to determine your best fit within the Startek family.Please note that due to our contractual obligations - All candidates must be willing to participate in drug screening (when applicable) and background checks facilitated by our team.We have a diverse set of opportunities waiting for you! What are you waiting for? Take the next step in your career and apply today!Required Skills & Minimum Qualifications<ul><li>Must be 18 years of age or older</li><li>Must have high school diploma or GED</li></ul>Technical Skills<ul><li>Strong attention to detail (ensuring the accuracy of information before submission)</li><li>Microsoft Office Skills</li><li>Ability to download files and upload to OneDrive</li><li>Excel: Ability to format cells and review large datasets</li><li>Teams: Ability to navigate chats and teams for escalation procedure and resources</li><li>Email Communication: Proficient in professional email practices including clear positive messaging, grammar, formatting, and appropriate use of email tool functions</li><li>Call Handling & Communication Management: Effectively manage inbound and outbound calls while ensuring accurate information delivery and documentation.</li></ul>Core Competencies<ul><li>Attention to Detail: Accurately handle high-volume data entry and avoid errors when processing individual records; ability to memo all important details for future record</li><li>Communication Skills: Maintain clear, professional, and positive interactions with all internal and external partners across voice, chat, and meeting channels</li><li>Customer Focus: Demonstrate an enthusiastic, helpful approach when assisting partners, proactively educating and preventing future effort where possible.</li></ul>Work Style<ul><li>Self-Management: Stay focused and productive during long or complex tasks</li><li>Proactive Communication: Maintain online presence and keep the team looped in on progress. Provide updates or escalate concerns when processes are delayed or issues arise</li><li>Team Support: Actively collaborate by assisting peers when questions arise, contributing to a supportive team environment, and coordinating efforts on shared and overlapping requests to ensure consistent outcomes.</li></ul>Equipment Requirements:<ul><li>High Speed Internet speeds at least 20 Mbps download/10 Mbps upload (note: the PC must also be connected via an Ethernet cable to your modem or router). Cellular (3G/4G/5G), satellite, and wifi internet connections are not supported connection types for this role.</li><li>Startek is an Equal Opportunity Employer*</li></ul>In a world where customers consistently interact with your brand across multiple channels-including digital and social-we at Startek value our ability to effectively garner those interactions and CX insights, analysing, unlocking, and providing intelligence that drives digital transformation and further revenues for you, our client.Put simply: we break down the complexity of your customer lifecycle and help your customers build and sustain emotional connections with your brand.Our tech-enabled and Human assisted digital solutions build both on your CX requirements and our business transformation expertise and willingness to consistently pivot, innovate, and take advantage of new digital technologies.It's a robust approach. We've partnered with global brands for over 3 decades now -working with them across their consumer value chain and providing new age customer experience solutions and insights that are helping them define and reach their target audiences with greater efficiency and better value for every dollar spent.Our partnerships have always been about more than building emotional connections with customers; they are about using artificial intelligence, omnichannel orchestration and providing CX insights & technologies, that has the power for digital transformation We do this across 46 locations in 13 countries, with over 40,000 employees managing almost half a billion customer interactions every year for over 150 clients in different industries.<ul><li>DISCLAIMER*</li></ul>With the increase of remote positions since COVID, many companies have seen an increase in false representation recruiters and offering fraudulent positions/pay rates that do not exist.These messages are from anonymous sources and crafted to appear as they are being sent from Startek recruiters. All communication from Startek will have an email address from "startek.com".Additionally, a scam message can request funds or other personal information prior to the offer letter being released. This is not a standard operating procedure for Startek to be employed with the organization.Startek is not responsible for any fraudulent representing the company.

Taking Care of People is What We Do If you want to get on board with a company that's really going places, truly values employees, and helps people in the process, StarTek is what you've been looking for. StarTek is an inbound call center company for some of the world's largest communications and technology companies, and we are a top five employer in the communities where we do business. Since 1987, we have been dedicated to serving the needs of our clients and their customers. How we treat our employees is just as important. Employees are critical to our success and we strive to make our employees feel cared for and valued through recognition programs, benefits, incentives, a fun and dynamic work environment, and more. StarTek is a company dedicated to service, serving our customers, employees and communities. We hire bright optimistic people to help us care for customers and solve problems. At StarTek you will work with the latest technology, learn new skills and be a part of a team that enjoys working with people. We look for employees who have a heart for customer service, show a promise of employee contribution, and have the potential to grow with our company. Work Environment Benefits Advancement Opportunities Community Involvement Recognition Diversity

Online Communications Jobs in Bayview, SC

Resume Resources

Get noticed by top employers!

Online Communications Jobs in Bayview, SC

Online Grocery Pick-Up Clerk Kroger

Customer Service Associate - Myrtle Beach, SC StarTek Inc

Resume Resources