Customer Service Representative - Weekly Paycheck Genesis Marketing CorporationCustomer Service Representative - Weekly PaycheckVilla Park, IL$52,500–$55,000 / yearCustomer care, sales, entry level sales, customer relations, customer acquisition, customer conversion, customer response, customer renewal, customer retention, customer research, customer response, customer effectiveness, provides face to face service to customers, customer satisfaction, restaurant management, restaurant service, marketing and sales, services in hospitality, customer service evaluation, customer loyalty, customer service adviser, customer service analyst, customer service associate, customer service consultant, customer relationship adviser, customer relationship management. The Customer Service Representative will receive training to ensure they have all the skills and knowledge that they require to be successful in this high energy industry.
Entry Level Customer Service Representative Genesis Marketing Inc.Entry Level Customer Service RepresentativeChicago, IL$39,920–$50,000 / yearQualifications for an Entry Level Customer Service Representatives: Ability to build rapport with clients easily. The primary responsibilities for an Entry Level Customer Service Representative are: Maintain records on customer interactions.
CUSTOMER SERVICE AGENT - IMMEDIATE HIRE Genesis Marketing Inc.CUSTOMER SERVICE AGENT - IMMEDIATE HIREOak Park, IL$40,000–$50,000 / yearThe Customer Service Representative will interface with customers to consistently address their needs in a helpful, friendly and unfailingly professional manner, helping further advance our Energy brokers superb reputation for outstanding service and support. Prior knowledge and experience in customer service account management, sales, and business development, or marketing is preferred, but a relentless drive to succeed is vital.
NewLicensed Customer Service Representative. - Insurance - Joliet, IL ACS Auto Club Services, Inc.Licensed Customer Service Representative. - Insurance - Joliet, ILJoliet, IL$23–$25.50By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life’s journey through insurance, travel, financial services, and roadside assistance. The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands.
Entry Level Customer Service Genesis Marketing Inc.Entry Level Customer ServiceBolingbrook, IL$36,400–$50,000 / yearQualifications for an Entry Level Customer Service Representatives: Ability to build rapport with clients easily. The primary responsibilities for an Entry Level Customer Service Representative are: Maintain records on customer interactions.
NewBilingual Customer Service Specialist (Spanish) Sherwin-WilliamsBilingual Customer Service Specialist (Spanish)South Elgin, ILThe wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.
Customer Service Representative - Work From Home Spade RecruitingCustomer Service Representative - Work From HomeChicago, ILRemote$50,000–$60,000 / yearFull timeThis is a fully remote position, allowing you to work from anywhere while developing valuable skills in communication, client management, and leadership within a structured and supportive environment. In this position, you’ll connect with union members and their families, helping them understand and access benefit programs designed to support their financial well-being.
Virtual Customer Service Representative Arias AgenciesVirtual Customer Service RepresentativeChicago, IL$50,000–$75,000 / yearFull timeYou will be responsible for helping customers by providing product and service information and resolving technical issues. • Develop and maintain a knowledge base of the evolving products and services.
Online | Customer Support – Booking Vacations | We Will Train You Destination CareersOnline | Customer Support – Booking Vacations | We Will Train YouChicago, IllinoisRemote$40,000–$65,000 / yearKey Responsibilities:Assist clients with researching and booking vacation packages, hotels, and cruisesProvide support during the reservation and confirmation processRespond to client inquiries regarding travel details and requirementsReview booking information for accuracy, including dates and traveler informationMaintain organized records of client reservations and communicationsOffer follow-up support before and after travelQualifications:Strong written and verbal communication skillsCustomer-focused mindset with attention to detailComfortable using online systems and digital platformsAbility to work independently in a remote environmentPrevious customer service or hospitality experience is helpful but not requiredWhat We Offer:Structured onboarding and step-by-step trainingAccess to travel booking tools and supplier resourcesFlexible fully remote work environmentSupportive and collaborative team cultureIdeal Candidate:This role is ideal for individuals seeking remote customer support work, those exploring entry into the travel industry, or professionals with a background in hospitality or service-oriented roles.$40,000 - $65,000 a yearWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.
Customer Service Representative Community Choice Financial Family of BrandsCustomer Service RepresentativeMerrillville, Indiana
Customer Service Representative - Behavioral Health (Monday-Friday 11:00AM-7:30PM EST) CVS Health CorpCustomer Service Representative - Behavioral Health (Monday-Friday 11:00AM-7:30PM EST)IL$17–$31.30 / hourOur teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. This role provides advocate care to assist the member with a clear path to care, claims understanding and resolution and educates the member with online resources.
Customer Service Representative Sysco CorpCustomer Service RepresentativeBartlett, ILCountry Code+1+1242+1246+1264+1268+1284+1340+1441+1473+1649+1664+1670+1671+1684+1758+1767+1784+1849+1868+1869+1876+1939+20+211+212+213+216+218+220+221+222+223+224+225+226+227+228+229+230+231+232+233+234+235+236+237+238+239+240+241+242+243+244+245+248+249+250+251+252+253+254+255+256+257+258+261+262+264+265+266+267+268+269+27+290+291+297+298+299+30+31+32+33+34+345+350+351+352+353+354+355+356+357+358+359+36+370+371+372+373+374+375+376+377+378+379+380+381+382+385+386+387+389+39+40+41+420+421+423+43+44+45+46+47+48+49+500+501+502+503+504+505+506+507+508+509+51+52+53+54+55+56+57+58+590+591+593+594+595+596+597+598+599+60+61+62+63+64+65+66+670+672+673+674+675+676+677+678+679+680+681+682+683+685+686+687+688+689+690+692+7+77+81+82+84+850+852+853+855+856+86+872+880+886+90+91+92+93+94+95+960+961+962+963+964+965+966+967+968+970+971+972+973+974+975+976+977+98+992+993+994+995+996+998Phone Number. Job CategorySelect a Job CategoryAdministrationCommunications FamilyCorporate AffairsCustomer SuccessData AnalysisFinanceHuman ResourcesLegalMaintenanceMaintenance FamilyManufacturingMarketing FamilyMerchandisingOperationsProject ManagementProperty ManagementQuality AssuranceSalesSupply ChainTechnologyTransportationUSA Fleet/Transportation; USA Talent Acquisition Driver; USA OperationsWarehouse.
Customer Service Representative Illinois Tool Works IncCustomer Service RepresentativeItasca, IL$30–$34 / hourReview daily open orders and work with Shipping / Supply teams as necessary to understand and minimize delays to on-time, complete shipment for assigned customers.\Provide answers and respond to customer queries via phone, fax and email, courteously and consistently using established guidelines. This individual will be based in Itasca IL and will be responsible for managing order processing and customer inquiries while coordinating with internal teams to ensure accurate, on-time delivery, maintain customer data, analyze reporting trends, and proactively resolve issues.
Customer Service Representative Tower Loan Of Mississippi, IncCustomer Service RepresentativeAurora, ILWe take pride in offering personal loans, home equity loans, and retail financing, helping our customers consolidate debt, cover unexpected expenses, and invest in their futures. With almost 260 office locations across six states, our dedicated team members build customer relationships and provide personalized financial solutions in person, by phone, and online.
Food Services Customer Service Representative-Nutrition & Food Services Part-time Various Start Times Northwestern Memorial HealthCareFood Services Customer Service Representative-Nutrition & Food Services Part-time Various Start TimesPalos Heights, ILSign-on Bonus Eligibility (if sign-on bonus offered for position): Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers.
Customer Service Representative Lee Hecht HarrisonCustomer Service RepresentativeBellwood, IL$20–$23 / hourThe CSR works in a fast-paced manufacturing environment that requires strong communication skills, attention to detail, and the ability to manage multiple priorities. This role is responsible for processing quotes and orders, coordinating pricing and availability, and providing timely updates throughout the order lifecycle.
Customer Service Representative TMX Finance Family of CompaniesCustomer Service RepresentativeMerrillville, INThe Community Choice Financial Family of Brands ("CCF" or the Company), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Youll play a pivotal role in our high-performance environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences.
Small Business Customer Service Representative (Remote) Enova InternationalSmall Business Customer Service Representative (Remote)Chicago, ILRemoteDeliver high-quality support by handling tasks related to payment processing, creating payment plans, and addressing other account-related matters to enhance the overall customer experience. We serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banks—in order to create accessible credit for millions.
Small Business Customer Service Representative Remote Enova International IncSmall Business Customer Service Representative RemoteILRemoteDeliver high-quality support by handling tasks related to payment processing, creating payment plans, and addressing other account-related matters to enhance the overall customer experience. We serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banks-in order to create accessible credit for millions.
Veterinary Customer Service Representative Southern Veterinary Partners LLCVeterinary Customer Service RepresentativeChicago, IL$18–$20 / houracceptAllText":null,"rejectAllText":null,"saveText":null,"settingsText":null,"showNewTexts":false}' >" data-css="[data-component="cookie-banner"] { --a-cookieBannerWidget-wrapper-color: #0000004D; --a-cookieBannerWidget-text-font-weight: 400; --a-cookieBannerWidget-label-font-weight: 600; --a-cookieBannerWidget-text-margin-top: 0px; --a-cookieBannerWidget-text-margin-right: 0px; --a-cookieBannerWidget-text-margin-bottom: 0px; --a-cookieBannerWidget-text-margin-left: 0px; --a-cookieBannerWidget-text-padding-top: 0px; --a-cookieBannerWidget-text-padding-right: 0px; --a-cookieBannerWidget-text-padding-bottom: 0px; --a-cookieBannerWidget-text-padding-left: 0px; }">. This collaborative approach ensures that you always have expert guidance and comprehensive support available, allowing you to focus on high-quality patient outcomes in a facility dedicated to excellent modern veterinary care.
Customer Service Representative Sight Sea Travel CompanyCustomer Service RepresentativeChicago, IllinoisIf you enjoy creating memorable experiences, solving logistical puzzles, and working closely with people to bring their plans to life, this role may be a strong fit. We are seeking a detail-oriented and client-focused professional to design and coordinate personalized trip experiences for individuals, families, and groups.
Customer Service Representative - (bi-lingual Spanish) NTT DATA Services, LLCCustomer Service Representative - (bi-lingual Spanish)Chicago, IL$30,613–$42,477 / yearMust remain fully engaged in the role by staying current on all project and team communications, regularly reviewing email and internal updates, and communicating clearly and effectively with all project stakeholders. Remote employees may be required to report onsite at any time for business needs, including but not limited to equipment replacement, equipment repair, retraining, performance remediation, compliance review, or operational requirements.
Remote Customer Service Representative Viajemos Solas pero en GrupoRemote Customer Service RepresentativeChicago, ILRemoteYou enjoy working with people, have strong attention to detail, communicate professionally, and take pride in providing excellent customer experiences from initial inquiry through completion of services. We are seeking motivated and customer-focused individuals to join our remote team as Customer Service Representatives.
Remote Customer Service Representative VelvethorizonsRemote Customer Service RepresentativeChicago, IllinoisRemoteThe Customer Service Representative is responsible for assisting with client requests, organizing service arrangements, and supporting the overall coordination process. Velvet Horizons is a remote-based organization providing structured planning and coordination services to a broad client base.
Customer Service Representative Community Choice Financial Inc.Customer Service RepresentativeMerrillville, INThe Community Choice Financial Family of Brands ("CCF" or the "Company"), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. You'll play a pivotal role in our high-performance environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences.
Customer Service Representative- Customer Experience Plymouth Tube CoCustomer Service Representative- Customer ExperienceWarrenville, ILCelebrating 100 years in 2024, Plymouth Tube Company is a 5th-generation family-owned manufacturer of Structural Steel Tubing & Engineered Shapes/Metal Extrusions serving a wide variety of OEM customers in Aerospace, Space, Power Generation, and Heavy Equipment. This role requires developing an in-depth knowledge of company products and programs while building strong working relationships through timely and accurate day-to-day order fulfillment, involvement with pricing administration, and other customer-related activities.
Japanese Bilingual Customer Service Representative Staffmark Group LlcJapanese Bilingual Customer Service RepresentativeSchaumburg, ILThis hybrid position (with one day per week in the office) is ideal for individuals with strong administrative or clerical experience who enjoy providing excellent support to clients and internal teams. Position Summary: We are seeking a Japanese Bilingual Customer Service Representative to join a well-established professional services company in Schaumburg, IL.
Customer Service Representative Tower LoanCustomer Service RepresentativeAurora, IllinoisWe take pride in offering personal loans, home equity loans, and retail financing, helping our customers consolidate debt, cover unexpected expenses, and invest in their futures. With almost 260 office locations across six states, our dedicated team members build customer relationships and provide personalized financial solutions in person, by phone, and online.
Customer Service Representative I, II, III - Oakbrook Old Second Bancorp IncCustomer Service Representative I, II, III - OakbrookOakbrook Terrace, IL$16.85–$21 / hourAdditional Responsibilities/Focus of Customer Service Representative (Level 2): Administer the customer service inbox; respond to customers directly or forward emails to other departments or staff members in timely manner. Answer customer questions, take payments if necessary and research customer service problems and inquiries; follow up with customers to resolve concerns or difficulties in prompt manner.
Customer Service Representative Ardagh Group SACustomer Service RepresentativeChicago, IL$58,300–$87,500 / yearA subsidiary of sustainable packaging business Ardagh Group and a leading industry metal packaging company, Ardagh Metal Packaging employs more than 6,300 people across Europe, North America and Brazil, with sales of approximately $4.7 billion. Maintain customer master info, on-line user info, manufacturing materials, customer cross-reference tables, etc. to ensure a smooth process flow from order to manufacture to invoicing.
NewCustomer Service Representative SURESTAFFCustomer Service RepresentativeBatavia, IL$20–$26 / hourAs a leading staffing agency in the light industrial and manufacturing space, we pride ourselves on connecting talent with top employers across the Midwest and Southeast. They are responsible for managing customers and new store locations through the quoting, production, delivery, and installation process.
Remote Customer Service Representative Next Stop TravelRemote Customer Service RepresentativeChicago, ILRemotePosition Summary:The Customer Service Representative is responsible for assisting with client requests, organizing service arrangements, and supporting the overall coordination process. Company Overview:Next Stop Travel is a remote-based organization providing structured planning and coordination services to a broad client base.
Customer Service Representative Veolia Environnement SACustomer Service RepresentativeWoodridge, IL$50,000–$60,000 / yearWithin this framework, Veolia''s Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world's most complex challenges related to water scarcity, quality, productivity, and energy. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation.
Customer Service Representative - Field Services THR Property Management LPCustomer Service Representative - Field ServicesChicago, IllinoisTogether, our dedicated associates work hard to build excellent resident experiences while maintaining high-quality homes and ensuring potential residents are presented with a rental property they can’t refuse. As a Customer Service Representative – Field Services at Invitation Homes you are responsible for providing administrative support, customer service and maintenance solutions to residents and other partners in a fast-paced environment.
NewInsurance Customer Service Representative (copy4) Allstate - Armando BramwellInsurance Customer Service Representative (copy4)Chicago, IL$3,000–$3,500Provide great customer service by answering questions about their policies, Making changes requested, review customers policies to make sure they have all discount active. Insurance industry or agency experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position.
Customer Service Representative Intelligent Service Plumbing Heating Cooling and Drain CleaningCustomer Service RepresentativeMt Prospect, ILIntelligent Service Plumbing, Heating, Cooling, and Drain Cleaning is calling all customer service professionals who are interested in a full-time Customer Service Representative job in the Mount Prospect, IL area to apply to join our amazing office team! Our team also enjoys great benefits, including health benefits, profit sharing, IRA retirement plan, and even your birthday is a paid day off!
Customer Service Representative Associate Lawson Products Inc Of New JerseyCustomer Service Representative AssociateChicago, ILShare Customer Service Representative, Associate with Facebook Share Customer Service Representative, Associate with LinkedIn Share Customer Service Representative, Associate with Twitter Share with a friend Customer Service Representative, Associate via Email. We're looking for a motivated Customer Service Rep to provide excellent customer service to Lawson Products' sales reps, customers and internal teams.
BDC Customer Service Representative Bredemann Family of DealershipsBDC Customer Service RepresentativePark Ridge, IllinoisRESPONSIBILITIES: Responsible for answering incoming phone calls for the service department and assisting customers with scheduling service appointments for Toyota and Ford stores. Have experience working directly with customers and demonstrate an outgoing and enthusiastic personality and patience when dealing with customers.
Remote Customer Service Representative – Work From Home | Flexible Hours Kennedy-FsRemote Customer Service Representative – Work From Home | Flexible HoursChicago, ILRemoteYou’ll work closely with clients to understand their travel goals, offer guidance, and create experiences they’ll never forget. This role combines your love of travel with your ability to connect, communicate, and provide excellent service.
Customer Service Representative - AMER Ansarada Pty LtdCustomer Service Representative - AMERChicago, ILjQuery1779928423201863(" u003cdiv class="ja-job-details"u003e u003ch2 class="title"u003eCustomer Service Representative - AMERu003c/h2u003e u003cdiv class="meta"u003e u003cul class="classifications"u003e u003cli data-id="21525"u003e Call Centre u0026amp; Customer Service u003c/liu003e u003cli data-id="21526"u003e Call Center Operator u003c/liu003e u003cli data-id="21527"u003e Chicago u003c/liu003e u003cli data-id="21528"u003e Permanent / Full Time u003c/liu003e u003c/ulu003e u003cp class="date-posted"u003e 27/5/2026 u003c/pu003e u003c/divu003e u003cdiv class="description"u003e Weu0026rsquo;re not looking for someone whou0026rsquo;s planning to try AI one day. u0026nbsp;u003cbru003eu003cbru003e u003cstrongu003eIssue resolution:u003c/strongu003e faster answers, fewer escalations u003cbru003eUse AI to quickly surface relevant product knowledge, draft clear and accurate responses, and identify the fastest path to resolution u0026mdash; so customers spend less time waiting and more time succeeding.u003cbru003eu003cbru003e u003cstrongu003eOnboarding and training:u003c/strongu003e personalised guidance at scale u003cbru003eWith Ai acting as our reactive agent, your time is freed up to provide tailored onboarding, with a consultative approach - not just showing the features but influencing customers to get the most value from our features.
Customer Service Representative II AIT Worldwide Logistics, Inc.Customer Service Representative IIPalatine, IL$20.80–$29.40 / yearFor more than 40 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences and marine. In addition, teammates may be eligible for up to 10 to 20 days of vacation (depending on tenure), 2 personal days, 1 floating holiday, 5 sick days, 5 volunteer hours, and 6 company holidays (plus Veterans Day for Veterans) annually.
Aviation Front Desk Customer Service Representative - Part Time Job - Atlantic Aviation Fbo Inc.Aviation Front Desk Customer Service Representative - Part Time Job -Chicago, ILIn this position, you will perform assigned tasks related to providing services for corporate aircraft, cargo and passenger charters, and other general aviation aircraft. Use your experience and outgoing personality to build a career in aviation you are excited about and apply for the Part Time Front Desk Customer Service Representative job today!
Customer Service Representative ASC Engineered Solutions LLCCustomer Service RepresentativeRomeoville, IL$20–$34 / hourThe Customer Service Representative (CSR) in coordination with our outside sales team is the primary point of contact for our customers, addressing inquiries, resolving issues, and providing outstanding support. Process RFQ's from customers and outside sales with great accuracy, efficiency, and timeliness in the company's ERP platform.
Customer Service Representative - Onsite - Crowley, TX Summit School ServicesCustomer Service Representative - Onsite - Crowley, TXWarrenville, IL$20–$25 / hourSummit School Services companies share a strong commitment to provide the highest level of transportation safety, quality transportation, outstanding customer service and positive employee relations. Computer literacy, preferably in word processing and spreadsheets, Prioritization, organization, coordination and time management skills to coordinate and prioritize multiple tasks.
Customer Service Representative - (bi-lingual Spanish) NTT DATA Group CorpCustomer Service Representative - (bi-lingual Spanish)Chicago, IL$30,613–$42,477 / yearMust remain fully engaged in the role by staying current on all project and team communications, regularly reviewing email and internal updates, and communicating clearly and effectively with all project stakeholders. Remote employees may be required to report onsite at any time for business needs, including but not limited to equipment replacement, equipment repair, retraining, performance remediation, compliance review, or operational requirements.
Customer Service Rep Lee Hecht HarrisonCustomer Service RepWheeling, IL$19–$23 / hourThis role requires strong communication skills, attention to detail, and the ability to ensure accurate and timely order fulfillment while delivering a high level of customer service. The Customer Service Representative is responsible for managing customer inquiries and processing orders across multiple channels, including phone, email, and online platforms.
Customer Service Representative I, II, III - Oakbrook Old Second National BankCustomer Service Representative I, II, III - OakbrookOakbrook Terrace, IL$16.85–$21 / hourAnswer customer questions, take payments if necessary and research customer service problems and inquiries; follow up with customers to resolve concerns or difficulties in prompt manner. The Customer Service Representative positions, levels I, II and III are responsible for providing customer service support to external Freedom Road Financial customers on the telephone.
NewCustomer Service Representative Total TalentCustomer Service RepresentativeWillowbrook, ILAssociate can report any hazards and concerns to the Illinois Department of Labor by call the Department’s Day and Temporary Labor Services Act toll-free hotline at 1-877-314-7052 or email at DOL.DayLabor@illinois.gov. Total Staffing Solutions powered by TTR is seeking a Customer Service Representative to support a growing transportation company in **Willowbrook, Illinois **that assists trucking companies with regulatory services.
Customer Service Representative - Work From Home (Multiple Locations) | 2026 Willis Towers Watson PLCCustomer Service Representative - Work From Home (Multiple Locations) | 2026Chicago, ILRemoteYour goal as an AFR is to be an advocate for our actively employed participants and assist them with debit card issues, general questions, and concerns, and facilitate their enrolled funding benefit plans, including Health Savings Accounts (HSA), Flexible Spending Accounts (FSA), Commuter and other available benefits. When you apply for the Customer Service Representative role, you will be placed in one of four specialties: Application Customer Service Representative (ACSR), Customer Service Representative (CSR), Active Funding Representative (AFR), or Service Operations Administration Resource (SOAR).
HVAC Senior Customer Service Representative Rellaire Smart Home SystemsHVAC Senior Customer Service RepresentativeCrystal Lake, IllinoisRemote$25–$35Our fast-growing HVAC, plumbing, and electrical company is looking for an amazing bilingual (English and Spanish-speaking) customer service representative with at least 5 years' experience to join our award-winning team, to work primarily from 1pm to 9pm central time, with some on-call availability on rotating weekends. This position is primarily responsible for answering phones, responding to emails and chats, and other customer communications.