142 Results for

Online Customer Service Jobs in Charlotte, NC

Jobs

Charlotte, NC16 days ago

Whether it’s getting answers for customers quickly, consulting on products, or finding resolutions for their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. You’ll provide white glove support to customers of an asset and wealth management company that combines the entrepreneurial spirit of a start-up with more than 150 years of experience.

New!

Charlotte, NC5 days ago

$25–$48

Sr, senior, Service Tech, refridgeration, HVAC, refrigeration, HVAC-R, HVAC/R, diagnostic, commercial, service, install, mechanical, mechanic, apprentice, AC, field service, chiller, specialist, HVACR, supermarket, rack systems. The Service Tech 3-Industrial is responsible for repairing, maintaining, diagnosing, testing and performing scheduled inspections on advanced mechanical refrigeration systems and associated equipment throughout the facility.

Gastonia, NC22 days ago

$20–$21 Per Hour

Use clearly defined rules and guidelines to negotiate payment plans that meet regulatory requirements, and make appropriate referrals to internal or external departments/agencies for additional assistance. This role will play a critical role in ensuring the continued delivery of safe, reliable, and cost-effective energy to our customers.

Charlotte, North Carolina8 days ago

Remote

Qualifications: Detail oriented and have the ability to organize and prioritize work and meet strict deadlines as well as the ability to effectively communicate with outside parties. We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena.

New!

Charlotte, NC1 day ago

Job Grade: 6. primary functions: Responsible for digitally supporting the membership for all e-commerce products and services, including Info Box responses, Online Banking, Secure Messaging and Bill Pay member support. Coordinate with Marketing, Information Systems and Member Experience to enhance the member's online experience, as it relates to marketing efforts, system enhancements/functionality and overall processes and procedures.

New!

Charlotte, NC1 day ago

$40,000–$54,400 Per Year

Summary: The Customer Service Representative (CSR) is an on-site role responsible for engaging with customers through multiple channels, including phone, email, and in-person interactions. While performing the duties of this job, the employee is regularly required to use their hands to handle objects, tools, or controls; reach with their hands and arms; and communicate verbally.

Charlotte, NC13 days ago

Remote

This role focuses on delivering excellent customer experiences by assisting clients with travel planning, itinerary updates, and ongoing support throughout the reservation process. We are a travel services organization focused on helping clients plan and manage travel experiences through professional customer support and reservation services.

Belmont, NC14 days ago

$16–$20 Per Hour

We are currently hiring a Customer Service Representative, with a strong focus on part-time availability, to support our Service and Sales teams by connecting with customers on unsold projects and helping convert opportunities into booked work. We are actively prioritizing part-time coverage and can build schedules around availability: Part-time schedules ranging from 20-30 hours per week.

New!

Charlotte, NC1 day ago

As a Customer Service Representative, you will assist clients with travel-related inquiries, provide guidance throughout the booking process, and ensure a positive experience from start to finish. This role is ideal for individuals who enjoy helping others, have strong communication skills, and are interested in learning the travel business while delivering exceptional service.

Charlotte, OH7 days ago

Remote

You enjoy working with people, have strong attention to detail, communicate professionally, and take pride in providing excellent customer experiences from initial inquiry through completion of services. We are seeking motivated and customer-focused individuals to join our remote team as Customer Service Representatives.

Charlotte, NC12 days ago

Requirements/Responsibilities Customer Service Representative (Insider) requirements You will get to: • Prepare our delicious food for our Toppers fanatics • Take orders in person and over the phone • Prep for the day and night by making dough and pizza sauce and cutting our fresh veggie toppings (which are all important pieces as to why we deliver on our promise of serving only high-quality food) • Stock ingredients in the various work stations including the walk-in cooler • Clean equipment and the store Every Toppers store and team has its magic, and we reward Team Members for their dedication and friendly customer service skills. Benefits • Flexible Scheduling • Direct Deposit • Paid Training • Competitive Pay Package • Meal Discounts (70% While Working!) • Rapid Advancement Opportunities (Manager & Supervisor in Training Programs) • FUN Atmosphere • Making great food that people connect over.

Charlotte, NC12 days ago

Charlotte, NC30+ days ago

Generate leads, update members on travel and insurance specials, and provide travel information • Respond to customer inquiries and refer to senior staff or agent when appropriate • Provide cashiering services to members which includes taking and processing payments for insurance policies (installment, lapse or reinstatement), travel and sale of tickets, and travel money products, processing remittance/depository transfers and balancing cash drawer • Receive and resolve member/customer complaints and seek assistance from management in complaint resolution when appropriate • Provide administrative support to the travel and/or insurance sales staff during peak periods • Conduct outbound promotional calls for insurance and/or travel products • Other duties as assigned. Successful candidates will possess: • Passion and enthusiasm for working with people • Basic mathematical calculations to accurately perform monetary transactions • Communicate effectively (verbal and written) with others in a work environment • Work effectively in a team environment • Exceed member expectations relating to professionalism of demeanor, efficient and effective customer service (on phone or in person) and maintenance of workstation and office facility • Work under pressure in a high volume, fast paced customer service environment • Work irregular hours including holidays and weekends (may include community events).

Fort Mill, SC12 days ago

Prior experience in one of the following roles or at one of the following brands is highly desirable: customer service, pizza maker cashier, associate, restaurant crew member, team member or other part time restaurant job at Chick-fil-A, Dominos, Pizza Hut, Chipotle, Mc Donalds, Starbucks Requirements/Responsibilities Our Core Values: 1) Live with Integrity 2) Have Fun 3) Build Something Special 4) Bring It. Benefits • Flexible Scheduling • Direct Deposit • Paid Training • Competitive Pay Package • Meal Discounts (70% While Working!) • Rapid Advancement Opportunities (Manager & Supervisor in Training Programs) • Free Uniform • FUN Atmosphere • Making great food that people connect over.

Charlotte, NC30+ days ago

Full-time

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.

Charlotte, NC16 days ago

Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external Service Center customers. Arrow Exterminators as a PestVets Company is committed to hiring and participating in acts of service for Veterans and active-duty members of the U.S. Military.

Monroe, NC30+ days ago

$26–$27 Per Hour

New!

Concord, NC5 days ago

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.

Rock Hill, SC21 days ago

The Customer Service Representative will be responsible for assisting customers by addressing inquiries, resolving concerns, and providing accurate information about products and services. Ferretti Search has a dedicated team of executive recruiters ready to help our clients find employment solutions that benefit them as well as match our candidates with a company that meets their job preferences and career goals.

Charlotte, NC29 days ago

$11–$12

PetSuites is the leader of the pack in pet resorts offering exceptional services for both dogs and cats, ranging from boarding and daycare to grooming and training. NVA Pet Resorts is part of National Veterinary Associates (NVA) — the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations.

Mooresville, NC14 days ago

A Successful FASTSIGNS Customer Service Representative Will: Be the initial contact with current as well as prospective customers in our FASTSIGNS Center. Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center.

New!

Rock Hill, SC1 day ago

We work collaboratively and are dedicated to creating a work environment that promotes staff growth and enlightenment in all phases of the design process, expands knowledge of technical proficiencies for each design discipline, and fosters a work environment that extends beyond the office and into the communities where we live. Joining our team as a Customer Services Representative, you will be responsible for managing customer enquiries, providing job progress updates to customers, and work scheduling to meet customer requirements and in line with KPIs.

New!

Concord, NC1 day ago

$14–$18 Per Hour

Solidify Opportunities - By successfully converting customer leads into scheduled jobs, you provide work opportunities for our service technicians and also contribute to the growth of our business. We Collaborate with You - As a CSR, you'll work closely with other team members and service technicians to ensure that customers receive the best possible service.

New!

Concord, NC1 day ago

$14–$18 Per Hour

New!

Fort Mill, SC3 days ago

By promoting inclusion with the same enthusiasm, we devote to quality and competency and using the experience from a diverse assortment of backgrounds and experiences, Canon is able to improve the services and value we deliver to clients, employees, and customers. For example, escrow branches will manage escrow-related calls, insurance businesses may receive policy or claims related inquiries, and other groups may receive technical-related questions.

New!

Charlotte, NC1 day ago

From apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our teams contribute architectural glass and building products to projects that shape the way peoplelive, work, heal, learn, and play. This role is built different — perfect for someone who pays attention to detail, values safety, quality, and efficiency, and wants to be part of a team that truly makes a difference.

CHARLOTTE, NC27 days ago

Kimbrell’s Furniture is looking for a Customer Service Representative (CSR) who thrives on delivering exceptional customer experiences while supporting sales growth and long-term customer relationships. As a CSR, you’ll play a key role in ensuring every customer has a seamless and positive experience: Customer Experience & Engagement.

MONROE, NC27 days ago

New!

Gastonia, NC2 days ago

Understanding of company’s intent to be the first choice of customers, needs of the business, and the related Customer Care Operations need to deliver on that intent. Basic knowledge of computers, including Customer Information Systems, Microsoft Office products (Word, Excel, Outlook, etc.).

Charlotte, NC30+ days ago

With more than 420 hospitals across the U.S. and a team of over 11,000 dedicated professionals, including 1700+ veterinarians, we offer a unique blend of local leadership and national support that helps our hospitals thrive. Whether you're providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact.

Rock Hill, SC30+ days ago

$16–$19 Per Hour

New!

Charlotte, North Carolina2 days ago

$14–$15 Per Hour

2+ years’ experience in a fast paced, customer service centric environment (sales associate, retail sales associate, customer service representative, store associate, salon associate, or a similar position). Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated Shops.

New!

Charlotte, NC1 day ago

$12–$15 Per Hour

Sales Associate / Customer Service RepresentativeQualifications:1+ years' experience in a fast paced, customer service centric environment (sales associate, retail sales associate, customer service representative, store associate, salon associate, or a similar position) . Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated Shops.

New!

Charlotte, NC1 day ago

ResponsibilitiesAnswer a high volume of calls from patients or their representative, regarding patient bill balances, payment plans, credit card payments, patient pricing, rebilling insurance companies and general customer concerns. Demonstrates skill and passion to deliver an exceptional and consistent customer experience of a moderate complexity, while utilizing multiple customer communication channels, which may include voice, mail, email, chat, AI related inquiries, etc.

New!

Charlotte, NC1 day ago

Highly qualified candidates will have high level phone and email communication skills paired with unscripted customer service or account management experience. As a CSR, you will work closely with dedicated B2B customers to complete order entry and product availability tasks.

Matthews, NC7 days ago

$36,000–$50,000 Per Year

You won't just be answering phones; you'll be the friendly voice of Browning Insurance, guiding our clients, resolving their questions, and ensuring they feel valued and understood. We're looking for someone to join our family-like atmosphere as a Customer Service Representative who genuinely enjoys connecting with people and making their day a little brighter.

Charlotte, NC12 days ago

We offer paid training and flexible shifts that are perfect for students or folks who want to grab extra hours without working late nights. Maintains cleanliness of the front desk area, Snack Shack area, changing areas, restrooms and observation area.

Mooresville, NC10 days ago

Before becoming a State Farm agent, I worked with New York Life in financial planning and spent two years as a team member in a State Farm office, gaining valuable experience before opening my own agency. As a Customer Service Representative - State Farm Agent Team Member with Daniel Connor - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency.

Rock Hill, SC30+ days ago

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.

New!

Fort Mill, SC3 days ago

Currently, we have a Customer Service Representative opportunity with trusted leader in title insurance, settlement services, and risk solutions, consistently recognized as one of the Fortune 100 Best Companies to Work For. #CustomerService #HybridJobs #CallCenterJobs #CustomerSupport #HiringNow #MSOffice #DataEntry #ContractJobs #JobOpportunity

Charlotte, NC25 days ago

DEMA's chemical dispensing products are used to safely and accurately blend chemicals and water for a variety of applications, including housekeeping, food service, food processing, dish wash, laundry, and car wash. This role is essential to delivering a seamless customer experience by ensuring accurate order entry, clear communication, and strong coordination across internal teams including sales, production, shipping, and quality.

New!

Charlotte, NC1 day ago

Assisting with replenishing merchandise, store layout, recovery, general housekeeping of the store along with monitoring and maintenance of floor stock and fitting room areas, Maintaining an awareness of all product knowledge information, POS instructions, merchandise promotions and advertisements . Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors.

New!

Huntersville, NC1 day ago

Full-time

Join NSI Industries as a Customer Service Representative (Manufacturing & Distribution), where you’ll play a key role in delivering responsive, high-quality support every day. Drug Free Workplace: NSI Industries maintains a drug-free workplace and requires all employees to complete and pass a pre-employment drug screen and background check.

Gastonia, NC22 days ago

Remote

This role is responsible for delivering exceptional customer service by handling billing inquiries, payment arrangements, service requests, account concerns, and emergency-related calls while ensuring compliance with company procedures and regulatory requirements. We are seeking a Customer Service Representative to join a fast-paced Customer Care team supporting residential and commercial utility customers.

Charlotte, NC30+ days ago

As a Customer Service Representative - State Farm Agent Team Member with Aprille Shaffer - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. We see ourselves as true Risk Advisors — taking the time to educate our clients, identify coverage gaps, and provide personalized solutions so they can make confident decisions for themselves and their families.

Charlotte, NC30+ days ago

As a Customer Service Representative - State Farm Agent Team Member with David Stroman - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Belmont, NC10 days ago

As a Customer Service Representative - State Farm Agent Team Member with Phil Champion - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. We’re a close-knit team looking for someone who brings a positive attitude and is motivated to improve and grow - someone who wants to build a career while being part of a supportive, driven environment.

Mount Holly, NC30+ days ago

As a Customer Service Representative - State Farm Agent Team Member with Chandler Hahn - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Charlotte, NC21 days ago

This role is ideal for someone with strong administrative and communication skills who thrives in a fast-paced environment and can effectively coordinate between customers, field teams, project managers, and operations staff. This role plays a critical part in improving operational efficiency, response times, organization, and scalability as our project volume continues to grow.

Matthews, NC30+ days ago

As an Insurance Customer Service Representative, you will be a key point of contact for our clients, providing timely and accurate information while ensuring a positive customer experience. This role involves addressing inquiries, resolving issues, and offering support on a variety of insurance-related matters.

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Online Customer Service Jobs in Charlotte, NC

Customer Service Representative – Financial Services TTEC

Refrigeration Service Technician - Commercial & Industrial CoolSys

Customer Care Representative Pyramid Consulting, Inc

Remote Customer Service Representative Transworld Systems Inc.

Online Services Advisor Chat/Info Box Premier Federal Credit Union

Customer Service Representative (CSR) M S International

Customer Service Representative – Travel Travelcareerlaunch

Customer Service Representative Horne Heating & Air Conditioning

Customer Service Representative (Travel Industry) HJB Travels

Remote Customer Service Representative Viajemos Solas pero en Grupo

Customer Service Representative (Insider) Toppers Pizza - UNCC

Customer Service Representative (Insider) Toppers Pizza - South Blvd

Branch Customer Sales & Service - Charlotte, NC (Southern Metro) AAA Southern New England

Customer Service Representative (Insider) Toppers Pizza - Fort Mill

Spanish Bilingual Limited Service Customer Service Representative Maximus

Customer Service Representative Arrow Exterminators

Customer Service Representative GAS Global Services

Customer Service Representative U-Haul

Customer Service Representative Ferretti Search

Customer Service Representative PetSuites

Customer Service Representative FASTSIGNS #111501

Customer Service Representative Lose Design

Customer Service Representative- Full Time Mr. Electric

Customer Service Representative- Full Time (Including After Hours and Weekends) Mr. Electric

Customer Service Representative Canon Recruiting Group

Join OBE As a Customer Service Representative Oldcastle

Customer Service Representative Kimbrell's Home Furnishings

Customer Service Representative Bilingual Kimbrell's Home Furnishings

Customer Service Representative II Axelon

Customer Service Representative PetVet Care Centers

Customer Service Representative (Overnight Shift) PetVet Care Centers

Lead Sales Associate / Customer Service Representative Drybar Shops

Sales Associate / Customer Service Representative Drybar Shops

Customer Service Representative - Billing II (Bilingual - English/Spanish) Quest Diagnostic

Customer Service Representative (NC) Sparks Group

Customer Service Representative Browning Insurance Agency

Customer Service Representative Goldfish Swim School - Charlotte

Customer Service Representative - State Farm Agent Team Member Daniel Connor - State Farm Agent

Customer Service Representative U-Haul International Inc

Customer Service Representative Workway

Customer Service Representative DEMA Engineering

Senior Customer Service Representative Tailored Brands

Customer Service Representative NSI INDUSTRIES

Customer Service Representative IntelliPro Group Inc.

Customer Service Representative - State Farm Agent Team Member Aprille Shaffer - State Farm Agent

Customer Service Representative - State Farm Agent Team Member David Stroman - State Farm Agent

Customer Service Representative - State Farm Agent Team Member Phil Champion - State Farm Agent

Customer Service Representative - State Farm Agent Team Member Chandler Hahn - State Farm Agent

Customer Service Representative Precision Office Solutions, LLC

Customer Service Representative Browning Insurance Agency - Allstate

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