Customer Service Center Manager ChoiceOne Financial Services, Inc.Customer Service Center ManagerSparta, MIProblem Solving - Identifies and resolves problems in a timely manner; gathers and analyzed information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics. Carries out supervisory responsibilities including interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; handing complaints and resolving problems.
Customer Service Representative Social InfluenceCustomer Service RepresentativeKentwood, MichiganThey are also responsible for accurately and promptly entering orders so our production team can create a quality product matching the customers specifications. $18 - $20 an hour We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.
NewCUSTOMER SERVICE COUNTER Von Maur IncCUSTOMER SERVICE COUNTERKentwood, MIProvide customer charge account services, including opening accounts, accepting payments, and answering customer questions. Still family owned today, our culture is built on supporting and valuing our employees who make it all possible.
Contact Center Customer Service Coordinator ManpowerContact Center Customer Service CoordinatorFremont, MIManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
NewCustomer Service Specialist Community Automotive RepairCustomer Service SpecialistGrand Rapids, MIAs the day goes on, you shift between the desk and the shop flow—helping redirect questions, keeping the parking area organized, and jumping onto quick tasks that keep everyone on track. The morning rush hits: phones ring, customers arrive for drop-off, and you keep things moving without losing accuracy.
Online Casino Dealer Evolution ABOnline Casino DealerGrand Rapids, MIOur Online Casino Dealers come from many different backgrounds, including customer service, retail, hospitality, restaurants, entertainment, and other people-facing roles. Youll work in a modern studio environment in Kentwood/SE Grand Rapids, dealing real casino games live on camera for online players.
Multi-Location Customer Service Specialist Sherwin-Williams CoMulti-Location Customer Service SpecialistGrand Rapids, MIThe wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
NewCustomer Service Specialist Sherwin-Williams CoCustomer Service SpecialistKentwood, MIThe wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
NewTravel Customer Representative Next Stop TravelsTravel Customer RepresentativeGrand Rapids, MIStay up-to-date with industry trends and new travel destinations to continuously improve our offerings and provide the best possible experience for our clients. You will work closely with our sales and marketing teams to ensure that our clients receive the best possible experience from start to finish.
Customer Engagement Manager Ryder System IncCustomer Engagement ManagerGrand Rapids, MI$50,000–$60,000 / yearThe Customer Engagement Manager (CEM) position is responsible for the management of assigned accounts in the Business Unit (BU); the education/development of customer interest in additional Ryder services (including Full-Service Lease, Programmed Maintenance, Lease Financing and Fleet Management Services) by utilizing the Ryder Sales Process. The CEM's book of business will typically consist of; smaller less complex Local accounts with power fleet size opportunities of 1-4 units, smaller less demanding National accounts, smaller coordinated accounts whereby the economic buyer is not at this location(s).
Patient Services Representative Associate Corewell HealthPatient Services Representative AssociateGrand Rapids, MIAssists customers with administrative issues, such as submitting enrollment record changes, providing letter explaining coverage or benefits, and obtaining and relaying certain member information to other departments as needed. Analyzes, evaluates, resolves and responds to service inquires from members, providers, employer groups, colleagues, agents, Elite agents (customers), and others within departmental guidelines.
Bilingual Member Service Representative Consumers Credit UnionBilingual Member Service RepresentativeHolland, MICompliance with the Bank Secrecy Act, OFAC, and USA Patriot Act, including Member Identification Program, member due diligence, accurate completion of CTR information, and reporting of suspicious activities to the BSA Compliance Department. Process IRA transactions, demonstrate online banking and Bill Pay to members, handle debit cards and payroll direct deposit and disbursements requests.
Part-Time Member Service Representative Consumers Credit UnionPart-Time Member Service RepresentativeHolland, MICompliance with the Bank Secrecy Act, OFAC and USA Patriot Act including Member Identification Program, member due diligence, accurate completion of CTR information, and reporting of suspicious activities to the BSA Compliance Department. Process IRA transactions; demonstrate online banking and Bill Pay to members; handle debit cards and payroll; direct deposit and disbursements requests.
Member Service Representative Consumers Credit UnionMember Service RepresentativeHolland, MICompliance with the Bank Secrecy Act, OFAC, and USA Patriot Act, including Member Identification Program, member due diligence, accurate completion of CTR information, and reporting of suspicious activities to the BSA Compliance Department. Process IRA transactions, demonstrate online banking and Bill Pay to members, handle debit cards and payroll direct deposit and disbursements requests.
Field Service Technician - Ozone - Northeast Xylem IncField Service Technician - Ozone - NortheastHolland, MIAbility to read and understand Process and Instrumentation Drawings (P & ID diagrams), Examples: hydraulic profile diagrams, gas and liquid piping or open channel, gas diffusion in liquid (porous diffusers, side stream gas injector), mechanical level control (weir), pump, valves, support and skids, etc. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities.
Remote Service Representative HorizonremotecareersRemote Service RepresentativeGrand Rapids, MichiganRemoteIn this role, you will assist clients with inquiries, coordinate personalized arrangements, manage online requests, and provide support throughout the booking and scheduling process. The ideal candidate is organized, professional, detail-oriented, and comfortable communicating through phone, email, and online platforms.
NewField Service Technician Actalent IncField Service TechnicianGrand Rapids, MI$32–$34 / hourThe position offers consistent work in a niche market, along with the opportunity to work on custom machinery, collaborate with cross-functional teams, and continuously expand your technical skills across hydraulics, pumps, fluid systems, dispensing systems, PLCs, HMIs, and industrial electrical systems. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing winner for both client and talent service.
Service Manager JX Enterprises IncService ManagerWyoming, MI$82,000–$103,000 / yearFrom entry-level opportunities to experienced roles, this position is tailored for motivated and career-minded individuals seeking the potential for growth and increased responsibility as they expand their knowledge. Our values of Honoring Commitments, Creating Positive Experiences, Fostering Lifelong Learning, Exhibiting Pioneering Spirit, and Demonstrating Good Stewardship permeates every aspect of our company.
Service Center Clerk II (First Shift) Estes Express Lines IncService Center Clerk II (First Shift)Wyoming, MIResponds well to questions; Ability to read, interpret and comply with written information and documents such as safety rules, operations / procedure manuals and maintenance instructions with a high comprehension and concentration level to include the ability to meet deadlines. Estes values a diverse workforce and affirmatively promotes a company culture that embraces the concept that outcomes are improved when our workforce is made up of people with different viewpoints.
Senior Field Technical Service Rep. (Grand Rapids, MI) NPAASenior Field Technical Service Rep. (Grand Rapids, MI)Grand Rapids, MichiganThe position also requires attention to inventory tracking and close communication on paint usage and trends with the account FTS Specialist, Technical Account Coordinator, and/or Account Manager. Tracks and communicates inventory levels with the FTS Specialist/Technical Account Manager and Sales representatives for effective stock management.
Sales Development Representative 2 Grand Rapids, Michigan TEKsystems IncSales Development Representative 2 Grand Rapids, MichiganGrand Rapids, MIAfter successful completion of an extensive 10- week hands on training that includes online learning, business role plays and real time sales scenarios, the SDR will: Research and build call sheets of targeted customers in the market by leveraging tools like Linked In and resources including Candidates and current Consultants• Document, track and research all leads coming in from Recruiter Lead Program• Build overall customer profiles based on information learned and talk tracks for each customer by using tools like Seismic and Gong • Perform outreach to targeted customer list and document weekly activity• Partner with Director of Business Operations on using the Inward Lens tool to identify lost customers in order to build call sheets to generate new meetings. Success in the SDR-2 Role will lead to promotion to Account Manager where additional responsibilities will include: • Develop and manage new and existing customer relationships by leveraging resources including but not limited to Salesforce and Hoovers• Increase sales and market share through assigned and newly generated accounts• Contact and meet with prospective customers to establish customer needs, hiring cycles, and build a customer intimate relationship• Prepare and present sales information and effective proposals for customers• Partner with Delivery team in identifying top IT Talent to fulfill client needs.
Lead Samsung Experience Consultant 2020 CompaniesLead Samsung Experience ConsultantGrand Rapids, MIIf you are passionate about cutting-edge technology and strive to provide first-rate customer service join our team of experienced salespeople to drive consumer sales of Samsung Electronic devices, including phones, tablets, wearables and more! Key Responsibilities: Drive sellout of Samsung mobile products and services within a Best Buy retail store utilizing conversational consulting sales techniques.
Consultant Casualty Claims The Hanover Insurance Group IncConsultant Casualty ClaimsGrand Rapids, MIDigital Fluency: Effectively uses digital tools and technology appropriately to find, evaluate, create, and communicate information understands how to navigate digital platforms, use software applications, and leverage technology for productivity and communication purposes. Customer Centricity: Makes customers/clients and their needs a primary focus of one's actions; shows interest in and understanding of the needs and expectations of internal and external customers; gains customer trust and respect; meets or exceeds customer expectations.
Part -Time Leasing Consultant PeakMade Real EstatePart -Time Leasing ConsultantAllendale, MIThis role requires a motivated closer who will provide a world-class experience to residents and thrives in a fast paced, team-based environment. The Part-Time Leasing Consultant will serve as the front-line sales professional at an assigned community and will be responsible for driving occupancy and revenue performance.
HP Retail Sales Representative 2020 CompaniesHP Retail Sales RepresentativeGrand Rapids, MI2020 Companies is a premier outsourced sales and marketing agency launching and advocating new products and brands, penetrating new consumer segments, and executing sales and marketing strategies. 2020 trains our teams to succeed in any environment and equips them with the best technology and training to be flexible, engaging, and adept at solving problems.
Outside Sales Representative AFA American Fidelity Assurance CompanyOutside Sales RepresentativeGrand Rapids, MichiganFounded in 1960, American Fidelity Assurance Company is a private, family-owned company specializing in the education, public sector, automotive and healthcare industries with products like group and individual life, health and annuity services as well as other financial security products and services. Extended Training Program—Account Representatives participate in a structured, comprehensive training program that includes on-the-job training within their territory, product & sales schools, and online training.
NewBusiness Continuity Senior Specialist Huntington Bancshares IncBusiness Continuity Senior SpecialistGrand Rapids, MIWorks with business representatives, service owners, and IT teams to develop and execute testing processes to validate recovery plans and the overall resilience capabilities of the organizations. Develop and deliver awareness and training programs (including online training content) to staff on technical recovery, business continuity, and enterprise resilience topics.
Patient Access Associate Representative Corewell HealthPatient Access Associate RepresentativeGrand Rapids, MIAnalyzes, evaluates, resolves and responds to service inquires from members, providers, employer groups, colleagues, agents, Elite agents (customers), and others within departmental guidelines. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do.
Salesforce Certinia Senior Consultant Deloitte Touche Tohmatsu LtdSalesforce Certinia Senior ConsultantGrand Rapids, MIWe are seeing growing opportunity to help our clients implement Certinia PSA and Services Estimator in many sectors where stronger Project and Resource Management capabilities are critical to connecting sales and services processes and supporting more mature operational management and invoicing and accounting processes. During the implementation, you will guide our clients to increase their awareness of the resources required to meet the needs of future opportunities, to understand the profitability of their operations and to help them optimise the occupancy levels of their resources so that their activities become more efficient.
Cloud Security Senior Consultant - M365 Deloitte Touche Tohmatsu LtdCloud Security Senior Consultant - M365MI$105,100–$207,800 / yearThis will include: Function as senior onshore engineer/consultant for the following Microsoft technologies: Purview, Intune, Sentinel, Security Copilot, Entra ID, Defender for Office, Defender for Endpoints and Servers, Defender for Vulnerabilities, Defender for Cloud Apps, Defender XDR and SCCM. 4+ years of hands-on technical experience with Microsoft 365 enterprise-level messaging and collaboration services (Teams, OneDrive for Business, Exchange Online, Entra ID, SharePoint Online, O365 administration and setup) in implementation and operations.
PIP- Sr Consultant Casualty Claims The Hanover Insurance Group IncPIP- Sr Consultant Casualty ClaimsGrand Rapids, MICustomer Centricity: Makes customers/clients and their needs a primary focus of one's actions; shows interest in and understanding of the needs and expectations of internal and external customers; gains customer trust and respect; meets or exceeds customer expectations. Digital Fluency: Effectively uses digital tools and technology appropriately to find, evaluate, create, and communicate information understands how to navigate digital platforms, use software applications, and leverage technology for productivity and communication purposes.