Position is responsible for responding to inquiries and concerns from HAMC customers, the public, and other agencies, or directing them to the appropriate contact; preparing, reviewing and/or processing specialized paperwork; and performing a variety of responsibilities, including confidential office administration and support duties. Position is responsible for responding to inquiries and concerns from HAMC customers, the public, and other agencies, or directing them to the appropriate contact; preparing, reviewing and/or processing specialized paperwork; and performing a variety of responsible and confidential office administration and support duties.