Key Responsibilities: Assist clients with researching and booking vacation packages, hotels, and cruises Provide support during the reservation and confirmation process Respond to client inquiries regarding travel details and requirements Review booking information for accuracy, including dates and traveler information Maintain organized records of client reservations and communications Offer follow-up support before and after travel Qualifications: Strong written and verbal communication skills Customer-focused mindset with attention to detail Comfortable using online systems and digital platforms Ability to work independently in a remote environment Previous customer service or hospitality experience is helpful but not required What We Offer: Structured onboarding and step-by-step training Access to travel booking tools and supplier resources Flexible fully remote work environment Supportive and collaborative team culture Ideal Candidate: This role is ideal for individuals seeking remote customer support work, those exploring entry into the travel industry, or professionals with a background in hospitality or service-oriented roles. $40,000 - $65,000 a year We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.