Job Responsibilities: Perform billing tasks assigned by management which includes answering calls, logging call data into Customer Relationship Management (CRM) software, entering data, making outbound calls to patients and following-up on open issues, processes credit card payments, and/or other related responsibilities. Coordinates across departments to drive resolution, partnering with clinical practices, billing teams, Patient Experience, International Patient Services, collection agencies, and operational leadership to ensure accurate and timely follow-up.