Purpose: A Patient Services Representative is responsible for welcoming patients upon arrival, promoting the usage of new and emerging consumer-friendly technologies, educating patients on their copayments and financial obligations and collecting payments when applicable, scheduling subsequent appointments within the continuum of care, connecting patients to financial advocacy resources when appropriate, updating patient's demographics and insurance coverage information, and promoting an overall culture of service excellence. Department Details: The UPMC Jameson/Horizon Surgery practice is a growing regional program that provides general surgery, vascular surgery, bariatric surgery, and surgical oncology services to patients throughout New Castle and the Shenango Valley.