Project Coordinator / Customer Service Representative (CSR) iMold Cleaning and RestorationProject Coordinator / Customer Service Representative (CSR)Fort Myers, FLWe are looking for an experienced Customer Service Representative (CSR) in Fort Myers to join our fast growing team! You are someone that has a keen interest and meaningful experience in customer service, call taking, understanding customer needs, problem solving, appointment scheduling, and logistics.
Customer Service Representative FASTSIGNS #110201Customer Service RepresentativeFort Myers, FLAt FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center.
NewCustomer Service Representative FASTSIGNSCustomer Service RepresentativeSarasota, FLAt FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center.
Customer Service Representative CRH PlcCustomer Service RepresentativeFort Myers, FLPreferred Materials - Concrete Division, part of CRH South Division, is a leading supplier of ready mix concrete, concrete block, rebar and building materials in the state of Florida, providing the highest product quality and service in the construction industry. With headquarters in Tampa, Florida, and operations in five key Florida markets, Preferred Materials provides municipalities, developers, architects, engineers, contractors, builders and suppliers a wide variety of construction materials and products.
Customer Service Representative AMAT SoutheastCustomer Service RepresentativeFort Myers, FLPreferred Materials - Concrete Division, part of CRH South Division, is a leading supplier of ready mix concrete, concrete block, rebar and building materials in the state of Florida, providing the highest product quality and service in the construction industry. With headquarters in Tampa, Florida, and operations in five key Florida markets, Preferred Materials provides municipalities, developers, architects, engineers, contractors, builders and suppliers a wide variety of construction materials and products.
Customer Service Representative PGW Auto GlassCustomer Service RepresentativeFort Myers, FloridaMust be capable of working in a routine, repetitive work environment; must consistently adhere to a defined schedule always online and available to take inbound calls promptly at defined start times. This position provides verbal and/or written correspondence as necessary to resolve issues and handles inbound customer service calls from glass shops in a call center environment.
Customer Service Representative - Fire Service Technician CintasCustomer Service Representative - Fire Service TechnicianFort Myers, FLWith offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best.
Customer Service Representative - Fire Service Technician (Fort Myers, FL, US, 33916) Cintas CorpCustomer Service Representative - Fire Service Technician (Fort Myers, FL, US, 33916)Fort Myers, FLWith offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday. Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best.
Customer Service Representative CRH AmericasCustomer Service RepresentativeFort Myers, FLPreferred Materials - Concrete Division, part of CRH South Division, is a leading supplier of ready mix concrete, concrete block, rebar and building materials in the state of Florida, providing the highest product quality and service in the construction industry. With headquarters in Tampa, Florida, and operations in five key Florida markets, Preferred Materials provides municipalities, developers, architects, engineers, contractors, builders and suppliers a wide variety of construction materials and products.
Customer Service Representative TMX Finance Family of CompaniesCustomer Service RepresentativeSarasota, FLThe Community Choice Financial Family of Brands ("CCF" or the "Company"), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. You'll play a pivotal role in our high-performance environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences.
Customer Service Representative Community Choice Financial Family of BrandsCustomer Service RepresentativeSARASOTA, FloridaOur Purpose: The Community Choice Financial® Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. You’ll play a pivotal role in our high-performance environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences.
Branch Customer Service Representative - Ft. Myers, FL - Walmart AAA Southern New EnglandBranch Customer Service Representative - Ft. Myers, FL - WalmartFt. Myers, FLBy continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance. Provide cashiering services to members which includes taking and processing payments for insurance policies (installment, lapse or reinstatement), travel and sale of tickets, and travel money products, processing remittance/depository transfers and balancing cash drawer.
Customer Service Representative Retail Ashley Furniture Industries IncCustomer Service Representative RetailSarasota, FLSales Order Support: Assist with processing sales orders accurately and efficiently, ensuring all required documentation is complete, and proper approvals are obtained before finalizing transactions. Technology & Systems: Utilize point-of-sale systems, retail management software, Microsoft Office Suite, and other business tools to perform job duties efficiently and accurately.
Customer Service Representative ALCIDEWORKS LLCCustomer Service RepresentativeFort Myers, FLIn this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. Use best practices in customer service techniques to develop rapport and build relationships with customers.
Teller/Customer Service Representative First Bank ClewistonTeller/Customer Service RepresentativeFort Myers, FLProvides a complete range of First Bank's services and assists customers with account related requests such as: open, close and maintain deposit account relationships. Relate customer requests for service charge refunds to Branch Manager/Retail Banking Supervisor and process paperwork to refund customer service charges.
Customer Service Representative - Weekends Only Charlotte County Airport AuthorityCustomer Service Representative - Weekends OnlyPunta Gorda, FLUnder the direction and guidance of the FBO General Manager and FBO Duty Manager(s), the Customer Service Representative is responsible for all customer service tasks at the front desk to include greeting and assisting flight crews and passengers with line service fuel requests, car rentals, hotel accommodations, catering, vehicle arrangements, pilot supplies, and other ground support items. Processes sales transactions for the purchase of fuel and ancillary aircraft services (ramp parking, lavatory service, water service, catering) as well as gift shop purchases.
Customer Service Representative Pelican Cove Condominium AssociatioCustomer Service RepresentativeSarasota, FLThe Customer Service Representative will assist with work order processing, issuing car passes, receiving monthly fees, opening mail, and filing. We seek a positive, friendly Front Desk Customer Service Representative to provide exceptional service to our Condominium association owners, tenants, and guests.
Customer Service Representative - State Farm Agent Team Member James Meroni - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberSarasota, FLAs a Customer Service Representative - State Farm Agent Team Member with James Meroni - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Customer Service Representative - State Farm Agent Team Member Jabin Niles - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberPort Charlotte, FLROLE DESCRIPTION: Jabin Niles State Farm is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
CUSTOMER SERVICE REPRESENTATIVE Metcalfe Enterprises LlcCUSTOMER SERVICE REPRESENTATIVESarasota, FLDevelop and maintain a knowledge base of the evolving products and services. Manage customers appointment and scheduling based on data entered on.
Licensed Insurance Customer Service Representative Amg Insurance & Financial Services, Inc.Licensed Insurance Customer Service RepresentativeSarasota, FL$17–$30 / hourAs a local agency deeply rooted in the area, we prioritize educating and advising our clients, ensuring they receive the personalized service they deserve. Our culture revolves around teamwork, fun, and support, with regular team-building activities and a commitment to work-life balance.
Overnight Customer Service Representative, Full or Part Time Circle K StoresOvernight Customer Service Representative, Full or Part TimeSarasota, FloridaThis handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
Customer Service Representative, Full or Part Time Circle K StoresCustomer Service Representative, Full or Part TimeSarasota, FloridaThis handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
Customer Service Representative Circle K StoresCustomer Service RepresentativeEnglewood, FloridaThis handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
Showroom Customer Service Representative Ferguson EnterprisesShowroom Customer Service RepresentativeSarasota, FloridaFerguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. If you have a love of meeting people and providing phenomenal customer service coupled with an interest in contributing directly to the bottom line of a multi-billion-dollar organization, this is the position for you!
Customer Service Representative Havenhaus FurnitureCustomer Service RepresentativePort Charlotte, FLWe are seeking a friendly and customer-focused Customer Service Representative to join our team.you will be responsible for providing exceptional customer service to our customers, both in-store and over the phone. You will work with a team of customer service representatives to ensure that customers have a positive experience with our company.
Customer Service Representative - State Farm Agent Team Member Patrice Weston - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberPort Charlotte, FLAs a Customer Service Representative - State Farm Agent Team Member with Patrice Weston - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Before becoming an agent, she spent fifteen years with State Farm in a variety of claims and agency leadership roles, giving her a deep understanding of how to support customers, guide teams, and build a thriving business.
Customer Service Representative - State Farm Agent Team Member Warren Middleton - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberSarasota, FLAs a Customer Service Representative - State Farm Agent Team Member with Warren Middleton - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Customer Service Representative King Plastic CorpCustomer Service RepresentativeNorth Port, FLRequires: broad range of physical and mental activities to perform the duties and responsibilities of the position: The Customer Service Representative position requires standing and walking for 2+ hours daily, sitting for 6+ hours, reaching overhead and forward, climbing, and pushing/pulling with arms and legs. Typical tools, equipment and machinery utilized: Computers and accessories, applicable computer programs and software, printers and copiers, telecommunication equipment, and general office supplies: Yes.
Customer Service Representative - State Farm Agent Team Member Jason Flatch - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberSarasota, FLAs a Customer Service Representative - State Farm Agent Team Member with Jason Flatch - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Customer Service Representative - State Farm Agent Team Member Mike Martin - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberPunta Gorda, FLI serve on the board of Crossroads Hope Academy, have held leadership roles with the Charlotte County Chamber of Commerce and Punta Gorda Chamber of Commerce, and continue to stay involved through organizations like Leadership Charlotte, the Economic Development Partnership, and Team Punta Gorda. As a Customer Service Representative - State Farm Agent Team Member with Mike Martin - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency.
Customer Service Representative - State Farm Agent Team Member Ronald Smith - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberEnglewood, FLAs a Customer Service Representative - State Farm Agent Team Member with Ronald Smith - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Customer Service Representative - State Farm Agent Team Member Ann Clark - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberFort Myers, FLAs a Customer Service Representative - State Farm Agent Team Member with Ann Clark - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Customer Service Representative - State Farm Agent Team Member Bethany Bell - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberVenice, FLAs a Customer Service Representative - State Farm Agent Team Member with Bethany Bell - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. My goal is to create a space that truly feels like home, where you don’t dread coming to work and instead feel supported and motivated each day.
Lead Customer Service Representative Lee Memorial Health SystemLead Customer Service RepresentativeFort Myers, FL$21.01–$24.69 / hourLocation: Gulf Coast Medical Center - 13681 Doctor's Way Fort Myers FL 33912 Department: Trauma Surgeons Work Type: Full Time Shift: Shift 1/8:30:00AM to 5:00:00PM Minimum to Midpoint Pay Rate: $21.01 - $24.69 / hour Summary The Lead Customer Service Representative position is responsible for providing excellent customer service in ….
Customer Service Representative - IP Lee Memorial Health SystemCustomer Service Representative - IPFort Myers, FL$20–$23.50 / hourLocation: Lee Memorial Hospital - 2776 Cleveland Ave Fort Myers FL 33901 Department: LM Complex Care Center Work Type: Full Time Shift: Shift 1/7:00:00AM to 7:00:00PM Minimum to Midpoint Pay Rate: $20.00 - $23.50 / hour Summary The Customer Service Representative position is responsible for providing excellent customer service in ….
NewLicensed Customer Service Representative - Ft. Myers, FL - Walmart AAA Southern New EnglandLicensed Customer Service Representative - Ft. Myers, FL - WalmartFt. Myers, FL$23–$25.50 / hourBy continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance. The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands.
NewLicensed Customer Service Representative - Ft. Myers, FL AAA Southern New EnglandLicensed Customer Service Representative - Ft. Myers, FLFt. Myers, FL$23–$25.50 / hourBy continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance. The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands.
NewCustomer Service Representative (Loan Consultant I) Lendmark Financial Services LLCCustomer Service Representative (Loan Consultant I)Port Charlotte, FLPrepare reports, correspondences, transaction documentation, and record and file documentation; operate cash drawer, process bank deposits, maintain records and balances and closing of the branch. At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers.
NewCustomer Service Representative (Loan Consultant II) Lendmark Financial Services LLCCustomer Service Representative (Loan Consultant II)Port Charlotte, FLPrepare reports, correspondences, transaction documentation, and record and file documentation; operate cash drawer, process bank deposits, maintain records and balances and closing of the branch. Handle account activities related to collection accounts, including phone calls and face to face communications with customers.
Customer Service Representative U-Haul International IncCustomer Service RepresentativeFort Myers, FLThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.
Customer Service Representative I Home BancShares IncCustomer Service Representative IPunta Gorda, FLWhile performing the functions of this job, the employee is continuously required to talk or hear; regularly required to stand, walk, sit, use hands to finger, handle, or feel, reach with hands and arms; frequently required to stoop, kneel, crouch, or crawl; an. Ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization.
Customer Service Representative - State Farm Agent Team Member Joel Hinman - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberFort Myers, FLDevelop leads, schedule appointments, identify customer needs, and market appropriate products and services. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.
Customer Service Representative AnticimexCustomer Service RepresentativeFort Myers, FloridaYou will help customers schedule appointments, assist with general billing questions, and provide an overall great experience in helping customers with their needs. The ability to effectively manage your time, prioritize multiple tasks, and maximize performance while remaining customer-focused .
NewInsurance Customer Service Representative Chapman Insurance GroupInsurance Customer Service RepresentativePunta Gorda, FL$48,000–$53,000 / yearYoull handle client inquiries, process policy changes, support agents, and ensure that every customer feels informed, cared for, and confident in their coverage. You will be the go-to for all the needs of our valued clients-from adding new homes or cars to a policy to making any other changes that the client may need.
Customer Service Representative Circle K Stores IncCustomer Service RepresentativeFt Myers, FLYou will interact with many customers daily all while working with a fun energetic team accomplishing daily tasks around the storeYou are good atSelling products to customersProviding excellent customer careCommunication and friendly conversationPerforming at a quick pace while having funWorking as part of a team to accomplish daily goalsComing up with great ideas to solve problemsThinking quickly and offering suggestionsGreat if you haveRetail and customer service experienceSales associate or cashiering experienceHigh school diploma or equivalentMotivation to advance in your careerWillingness to learn and have funPhysical RequirementsAbility to stand andor walk for up to 8 hoursLift andor carry up to 30 pounds from ground to overhead up to 30 minutes in a shiftOccasionally lift andor carry up to 60 pounds from ground to waist levelPushpull with arms up to a force of 20 poundsBend at the waist with some twisting up to one hour a shiftGrasp reach and manipulate objects with hands. Store 2707611 2657 Colonial Blvd Ft Myers Florida 33907Shift AvailabilityDays & Evenings & Overnight Time TypePart timeCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative.
Lead Customer Service Representative, Full or Part Time Circle K Stores IncLead Customer Service Representative, Full or Part TimeFLYou will interact with many customers daily all while working with a fun energetic team accomplishing daily tasks around the storeYou are good atSelling products to customersProviding excellent customer careCommunication and friendly conversationPerforming at a quick pace while having funWorking as part of a team to accomplish daily goalsComing up with great ideas to solve problemsThinking quickly and offering suggestionsLeading a team of employeesEntry level employee supervisionGreat if you haveRetail and customer service experienceEntry level management experienceSales associate or cashiering experienceHigh School Diploma or equivalentMotivation to advance in your careerWillingness to learn and have funPhysical RequirementsAbility to stand andor walk for up to 8 hoursLift andor carry up to 30 pounds from ground to overhead up to 30 minutes in a shiftOccasionally lift andor carry up to 60 pounds from ground to waist levelPushpull with arms up to a force of 20 poundsBend at the waist with some twisting up to one hour a shiftGrasp reach and manipulate objects with hands. Store 2709768 1783 Tamiami Tr Pt Charlotte Florida 33948Shift AvailabilityFlexible Availability Time TypeLead Customer Service RepresentativeWe want you to join our team as a Customer Service Representative.
Customer Service Representative, Full or Part Time Circle K Stores IncCustomer Service Representative, Full or Part TimeCape Coral, FLYou will interact with many customers daily all while working with a fun energetic team accomplishing daily tasks around the storeYou are good atSelling products to customersProviding excellent customer careCommunication and friendly conversationPerforming at a quick pace while having funWorking as part of a team to accomplish daily goalsComing up with great ideas to solve problemsThinking quickly and offering suggestionsGreat if you haveRetail and customer service experienceSales associate or cashiering experienceHigh school diploma or equivalentMotivation to advance in your careerWillingness to learn and have funPhysical RequirementsAbility to stand andor walk for up to 8 hoursLift andor carry up to 30 pounds from ground to overhead up to 30 minutes in a shiftOccasionally lift andor carry up to 60 pounds from ground to waist levelPushpull with arms up to a force of 20 poundsBend at the waist with some twisting up to one hour a shiftGrasp reach and manipulate objects with hands. Store 2707429 935 Country Club Blvd Cape Coral Florida 33990Shift AvailabilityFlexible Availability Time TypeCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative.
Lead Customer Service Representative Circle K Stores IncLead Customer Service RepresentativeFLYou will interact with many customers daily all while working with a fun energetic team accomplishing daily tasks around the storeYou are good atSelling products to customersProviding excellent customer careCommunication and friendly conversationPerforming at a quick pace while having funWorking as part of a team to accomplish daily goalsComing up with great ideas to solve problemsThinking quickly and offering suggestionsLeading a team of employeesEntry level employee supervisionGreat if you haveRetail and customer service experienceEntry level management experienceSales associate or cashiering experienceHigh School Diploma or equivalentMotivation to advance in your careerWillingness to learn and have funPhysical RequirementsAbility to stand andor walk for up to 8 hoursLift andor carry up to 30 pounds from ground to overhead up to 30 minutes in a shiftOccasionally lift andor carry up to 60 pounds from ground to waist levelPushpull with arms up to a force of 20 poundsBend at the waist with some twisting up to one hour a shiftGrasp reach and manipulate objects with hands. Store 2707413 2512 Tamiami Tr Pt Charlotte Florida 33952Shift AvailabilityDays & Evenings Time TypeFull timeLead Customer Service RepresentativeWe want you to join our team as a Customer Service Representative.
Customer Service Specialist Lee, County Of (Inc)Customer Service SpecialistFort Myers, FLFor a more detailed look into our benefits package, please click visit our webpage at www.leegov.com/hr/Documents/Employee%20Benefits/2024%20Benefits/FULLTIME%20ACTIVE%20LCBOCC%202024%20Plan%20Year%20OE%20Guide%20FINAL%20AON%202023.09.12.pdf. The department enforces animal-related laws, reunites lost pets with their owners, provides care and adoption services for animals in need, and educates the community on responsible pet ownership.