Customer Service Representative at Glidewell Join our Glidewell’s paid, full-time, Customer Service Training program in order to be equipped with the proper tools, phone etiquette techniques, and product knowledge to successfully transfer to a Customer Service Representative role at the Company after your training. Attends and actively participates in instructor led trainings (ILTs) on topics including but not limited to company history, communication techniques, company products, scheduling, crediting, rush cases, and customer relationship management (CRM) systems.