OTHER

FEED

UNKNOWN

The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or over the phone. Greet customers and provide them with a positive, engaging experience with your personality, professionalism and performance.

<p class="p1">Customer Service Representative (CSR)</p><p class="p1"><strong>Customer Service Representative:</strong></p><p class="p1"><strong>331 Cornelia Street Plattsburgh NY</strong></p><p class="p1">The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or over the phone. You will be the face and voice to Domino's customers as the first responder.</p><p><br/><br/></p><p class="p1"><strong>Daily Routine:</strong></p><ul class="ul1"><li class="li1">Greet customers and provide them with a positive, engaging experience with your personality, professionalism and performance</li><li class="li1">Take customer orders (in-person or over the phone) working with our technology and Point of Sales System</li><li class="li1">Create a great in-store customer experience by cleaning, preparing, and maintaining the front of the store</li><li class="li1">Ensure orders are organized and accurate.</li></ul><br/><p class="p1"><strong>Necessary Skills:</strong></p><ul class="ul1"><li class="li1">Ability to multi-task/work efficiently under pressure</li><li class="li1">Ability to work in a fast-paced environment - Handle the Rush</li><li class="li1">Effective communication with team members and customers</li><li class="li1">Understand safe food handling, food storage and sanitation</li><li class="li1">Ability to work nights and weekends</li><li class="li1">Excellent customer service skills</li><li class="li1">Ability to take direction from management</li><li class="li1"><strong>Must be 16 years of age or older to be considered</strong></li></ul>

Domino's

Customer Service Representative (CSR) Plattsburgh, NY 12901 #3502

Communication Skills

Customer Experience

Customer Support/Service

Food Safety

Multitasking

Order Processing

Organizational Skills

Point of Sale (POS) Systems

Sanitation

Talent Acquisition

FULL_TIME

Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. The Billing Specialist plays a critical role in supporting financial operations while delivering consistent, high‑quality results within established turnaround timelines.

YEAR

<p><b>Description</b></p><p style="text-align:left"><u><b>Job Description:</b></u></p><p style="text-align:inherit"/><div><div><p><b>Title: Billing Specialist – Shared Services</b> </p></div><div><p><b>Remote: </b>candidates in Easter, Central or Mountain Time Zones<b> </b><b>| Supporting: </b>Shared Services<br/><b>Seeking:</b> 2 years of billing and account support experience, EPIC experience preferred<br/> <br/><i>Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations</i> <br/> </p></div><div><p><b>About the Role:</b> The Billing Specialist is responsible for processing Agency Bill transactions, including premiums, taxes, fees, installments, and related billing activities. This role ensures accurate and timely transaction entry within EPIC, supports internal teams with billing inquiries, and maintains high standards of data accuracy and operational efficiency. The Billing Specialist plays a critical role in supporting financial operations while delivering consistent, high‑quality results within established turnaround timelines. </p></div><div><p> <br/><b>Key Responsibilities:</b> </p></div><div><ul><li><p><b>Agency Bill Processing: </b>Process Agency Bill transactions in EPIC, including premiums, taxes, fees, installments, split receivables, and wholesale billing. </p></li></ul></div><div><ul><li><p><b>Transaction Execution: </b>Generate and process transactions based on carrier invoices, rating sheets, allocation spreadsheets, and supporting documentation. </p></li></ul></div><div><ul><li><p><b>Specialized Billing: </b>Process pre‑bill transactions and surplus lines activity in accordance with business requirements and regulatory guidelines. </p></li></ul></div><div><ul><li><p><b>Data Validation: </b>Review and verify EPIC data fields, including policy numbers, commissions, ICO/PPE, and related billing details before processing. </p></li></ul></div><div><ul><li><p><b>Billing Coordination: </b>Collaborate with Account Management and internal teams to address billing questions, corrections, and discrepancies. </p></li></ul></div><div><ul><li><p><b>Issue Resolution: </b>Investigate and resolve billing issues, coordinating with appropriate departments and processing adjustments as needed. </p></li></ul></div><div><ul><li><p><b>Documentation Management: </b>Associate and manage documentation within EPIC activity codes to ensure accuracy and audit readiness. </p></li></ul></div><div><ul><li><p><b>System Utilization: </b>Navigate EPIC and utilize Microsoft Office tools (Outlook, Excel, Word) to support daily billing functions and communication. </p></li></ul></div><div><ul><li><p><b>Turnaround & Quality Management: </b>Deliver accurate work within established timelines while maintaining strong attention to detail and quality standards. </p></li></ul></div><div><ul><li><p><b>Process Improvement: </b>Identify opportunities to improve billing workflows, efficiency, and accuracy within agency billing processes. </p></li></ul></div><div><ul><li><p><b>Champion IOA Values:</b> Demonstrate integrity and leadership. </p></li></ul></div><div><p> </p></div><div><p><b>Ideal Candidate Qualifications:</b> </p></div><div><ul><li><p>Bachelor’s degree in Business, Accounting, Finance, or related field preferred; equivalent experience considered </p></li></ul></div><div><ul><li><p>2+ years of billing, accounting support, or customer service experience </p></li></ul></div><div><ul><li><p>Experience with agency management systems (EPIC preferred) </p></li></ul></div></div><div><div><ul><li><p>Strong attention to detail with the ability to manage high‑volume transactional work </p></li></ul></div><div><ul><li><p>Proven analytical and problem‑solving skills </p></li></ul></div><div><ul><li><p>Excellent verbal and written communication skills </p></li></ul></div><div><ul><li><p>Proficiency in Microsoft Office applications, including Outlook, Excel, and Word </p></li></ul></div><div><ul><li><p>Strong organizational, multitasking, and time‑management skills </p></li></ul></div><div><ul><li><p>High level of personal integrity, accountability, and commitment to quality </p></li></ul></div><div><p> <br/><b>What We Offer:</b> </p></div><div><ul><li><p>Competitive salaries and bonus potential </p></li></ul></div><div><ul><li><p>Company-paid health insurance </p></li></ul></div><div><ul><li><p>Paid holidays, vacations, and sick time </p></li></ul></div><div><ul><li><p>401K with employer match </p></li></ul></div><div><ul><li><p>Professional growth and career progression opportunities </p></li></ul></div><div><ul><li><p>Respectful culture and work/family life balance </p></li></ul></div><div><ul><li><p>Community service commitment </p></li></ul></div><div><ul><li><p>Supportive teammates and a rewarding work environment </p></li></ul></div><div><p> <br/><b>What to Expect (Application Process):</b> </p></div><div><ul><li><p>30-Minute Phone Screen, Online Assessments, and Interview(s) </p></li></ul></div></div><p style="text-align:inherit"/><p style="text-align:left"><u><b>Salary Range</b></u></p><p>The expected pay range for this position is $40,000.00 - 60,000.00 annually, depending on experience, relevant skills, and geographic location.</p><p style="text-align:inherit"/><p style="text-align:left">Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</p>

Insurance Office of America

Billing Specialist - Shared Services

Accounting

Accounts Receivable

Aged Care

Billing

Childcare

Corporate Policies

Data Formats

Data Quality

Detail Oriented

Diversity

Document Management

Documentation

Epic Systems

Finance

Financial Operations

Health Informatics

Health Insurance

Leadership

Microsoft Excel

Microsoft Office

Microsoft Outlook

Microsoft Word

Operational Support

Presentation/Verbal Skills

Problem Solving Skills

Process Improvement

Quality Management

Quality Metrics

Regulatory Requirements

Sales Management

Spreadsheets

Time Management

Transaction Processing/Management

Wholesale Industry

Work From Home

Writing Skills

Jobvite Talemetry Organic Easy Apply

We are hiring coachable individuals comfortable with a 100% commission based income helping our clients who have asked for our help with life insurance backed products. We use data driven systems and cutting edge lead generation that gets you connected with interested clients quickly.

<h3></h3><h3 style="line-height:1.38;margin-top:19px;margin-bottom:5px">We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income helping our clients who have asked for our help with life insurance backed products. Agents usually help 3 - 5 families each week, and average $300 - $500 for each family they help. You must be a US citizen to qualify for this position.  SCHEDULE AN INTERVIEW TODAY!</h3><h3 style="line-height:1.38;margin-top:19px;margin-bottom:5px">As this is a commission based income, there is no cap on your earnings. We use data driven systems and cutting edge lead generation that gets you connected with interested clients quickly.</h3><h3 style="line-height:1.38;margin-top:19px;margin-bottom:5px">The candidate we are looking for is disciplined, honest, confident, and passionate about helping people achieve their financial goals. Occasional travel for work for in-person conferences. If you are not currently licensed but have a desire to learn this business, we will help guide you in that process.</h3> <p style="line-height:1.38">Sales Job Description:</p><ul><li style="list-style-type:disc">Call on our lead prospects to set up appointments.</li><li style="list-style-type:disc">Help each client to review their options and apply for that coverage.</li><li style="list-style-type:disc">See the application through the underwriting process and get our clients covered.</li></ul><p style="line-height:1.38">Requirements for Sales Position:</p><ul><li style="list-style-type:disc">Must be licensed in life products or willing to get licensed.</li><li style="list-style-type:disc">Must have a computer and phone to service the clients.</li><li style="list-style-type:disc">This is all online so internet connection is a must.</li><li style="list-style-type:disc">We provide all of the training.</li><li style="list-style-type:disc">We have warm leads available who have contacted us first. No COLD calling.</li><li style="list-style-type:disc">Must be a US citizen.</li></ul><p style="line-height:1.38">We provide:</p><ul><li style="list-style-type:disc">Training</li><li style="list-style-type:disc">Mentorship</li><li style="list-style-type:disc">Lead system for getting in front of clients </li></ul><p style="line-height:1.38;margin-top:16px;margin-bottom:16px">If you are interested in learning more about working with us, please SCHEDULE AN INTERVIEW TODAY!</p><h3 style="line-height:1.38;margin-top:19px;margin-bottom:5px"></h3><br/><br/><br/> <p>Powered by JazzHR</p>

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Customer Service Representative (CSR) Plattsburgh, NY 12901 #3502 Domino's

Billing Specialist - Shared Services Insurance Office of America

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