213 Results for

Online Customer Service Jobs in Wakefield, MA

Jobs

North Chelmsford, MA25 days ago

$20–$26 Per Hour

Be able to ask probing questions to understand customer needs, overcome objections by recommending profitable solutions, explain our value-added services, and ask for the order and close the sale. Effectively use Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain weekly sales plans, call reports, customer contact files, and to analyze customer data.

Boston, MA20 days ago

Full-time
Employee

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Our client, a successful digital auto platform based in Boston, MA, is seeking a Product Support Representative to support the Consumer Support Operations team and will be responsible for handling escalated support issues.

New!

Andover, MA2 days ago

$23–$25 Per Hour

Our client is seeking a detail-oriented and professional Customer Support Representative to support dental and orthodontic practices by handling customer inquiries, order intake, and communication regarding laboratory services. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.

Quincy, MA8 days ago

$60,000–$80,000 Per Year

We’re looking for a highly organized, proactive Office Manager who thrives in a fast-paced, customer-focused environment and knows how to keep people, processes, and systems running smoothly. You’ll support our CSR and Lead Specialist teams, oversee office and facility management, handle customer escalations, and ensure our internal systems are efficient and effective.

New!

Boston, MAToday

$85–$110 Per Year

Owner Operator Job Offers Salary: $200,000-$325,000+ Apply now to receive your job offers! Higher pay, increased benefits or more home-time: You choose.

New!

Avon, MAToday

Guaranteed, bi-weekly pay (no need to wait on reimbursement) PTO and flexible scheduling (7am-10pm, 7 days/week) Credentialing, billing, scheduling, and marketing support CEU reimbursement and free in-house training Opportunities for paid resident supervisory roles A vibrant clinical community-online and in person Thriveworks is a certified Great Place to Work and a community built on inclusion, growth, and support. Behavioral health generalists (open to seeing couples/children, with our support) Strong character matters - we value integrity, openness, and a commitment to quality care Up to $66,500, based on licensure type/level, session volume, and bonus opportunities.

New!

Quincy, MA5 days ago

With no money down, no credit check and no balloon payment, this walk-away lease is simply the best ownership program in the industry. Walk-away lease - return your truck hassle-free if ownership isn’t for you.

New!

Medford, MA5 days ago

At U.S. Xpress, we’re driven to safely provide creative and reliable freight solutions while cultivating a workplace where our people thrive. From fewer hassles and better pay to flexible home time, we’re creating a more empowering and rewarding driving experience.

New!

Boston, MA1 day ago

$30–$50

Provides service to the customer base by repairing and overhauling equipment, such as compressors, water pumps, air handlers, and electrical and mechanical control devices in a safe, efficient, and timely manner that exceeds customers’ expectations. Provides general repair work on refrigeration, heating, and ventilation equipment, such as air conditioning units, evaporative condensers, ice machine equipment, water pumps, gas furnaces, compressors, and electric motors in a safe and timely manner.

Boston, MA23 days ago

$23–$23 Per Hour
Full-time
Employee

Boston, MA10 days ago

$1.05–$3.50 Per Hour

No need to source freight or manage billing, compliance, or collections-Roadrunner handles it, so you can focus on driving and earning. All pay and bonus amounts may vary by job type, location, experience level, and performance and are subject to change based on company discretion.

New!

Lowell, MA1 day ago

See Advantage AI Privacy Policy at https://www.advantage.ai/legal/privacy-policy and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. Services include refrigerated LTL, dry LTL, dedicated truck loads, air freight, intermodal, warehousing and cold storage.

Andover, MA10 days ago

Full-time
Employee

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.

Andover, MA10 days ago

Full-time
Employee

Littleton, MA10 days ago

Full-time
Employee

Experience with ServiceTitan software is a plusProficiency in Microsoft Office (Word, Excel, Outlook)Previous experience in a customer service or call center environmentStrong problem-solving and critical-thinking skillsExcellent verbal and written communication skillsFamiliarity with CRM systems and customer account management toolsHigh attention to detail with strong data entry accuracy. Handle high-volume inbound and outbound customer callsProvide prompt, professional, and courteous customer serviceAddress customer inquiries, resolve issues, and escalate when necessaryAccurately enter and update customer information in company systemsMaintain detailed records of customer interactionsCollaborate with internal teams to ensure timely issue resolution.

New!

Ayer, MA4 days ago

The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or over the phone. Greet customers and provide them with a positive, engaging experience with your personality, professionalism and performance .

Ayer, MA30+ days ago

Salem, New Hampshire30+ days ago

Remote

The Customer Service Representative supports clients throughout the travel planning process by assisting with inquiries, reservations support, and general customer service needs. We are expanding our team and seeking a Customer Service Representative who enjoys helping people, solving problems, and providing excellent service in a remote environment.

Framingham, MA30+ days ago

Remote

This role focuses on resolving customer concerns, documenting interactions accurately, and supporting a positive brand experience in a fast-paced, high-volume environment. With over 4,500 stores across nine countries and multiple e-commerce platforms, the company is committed to operational excellence, inclusion, and responsible corporate citizenship.

New!

Tewksbury, MA4 days ago

Accurately educate customers and consumers on products they are purchasing and/or express interest in, strain information, options, methods, effectiveness for specific ailments and cultivation methods by providing educational materials and resources as needed. Lazy River Products' Customer Service Representatives "CSR" will be primarily responsible for providing superior support, interaction, and educational guidance to LRP customers.

New!

Boston, MA4 days ago

$16–$19 Per Hour

To join our customer service team, you should be comfortable supporting customers via the phone, on chat and through email, an excellent verbal and written communicator, able to think on your feet and have a positive, team-oriented attitude. Our customer base is quickly growing and we're looking for confident, upbeat, personable Customer Service professionals to support that growth in our Boston, Massachusetts location.

Acton, MA16 days ago

$40,000–$50,000

Troubleshoot and resolve initial product functionality and performance issues for commercial customers, escalating more complex technical matters to the Commercial Tech Services team as appropriate. Sparx Hockey was founded in 2013 to solve the greatest unmet need in ice skating sports (e.g., hockey and figure skating) - maintaining sharp skates.

Littleton, MA30+ days ago

Join our dynamic team as a Customer Service Representative, where your passion for delivering exceptional customer experiences will shine. Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams) and CRM software.

New!

Westwood, MA4 days ago

The Customer Service Representative must have strong analytical, reasoning and negotiating skills, and must be courteous, tactful and exercise patience in dealing with customers, the general public and interfacing departments under difficult circumstances. Receives and processes service outage inquiries and emergency calls from customers, police and fire departments, public officials, and processes information from other company departments relative to outage situations.

New!

Lawrence, MA4 days ago

In this role, you will be the primary point of contact for our valued customers, assisting them with inquiries, resolving issues, and providing information about our products and services. Your ability to communicate effectively and empathetically will play a crucial role in ensuring customer satisfaction and fostering long-term relationships.

Framingham, MA7 days ago

$20–$21.93 Per Hour

Make sound judgment calls that align with the brand, escalation and customer service policies for social media customer related issues by following social media moderation guidelines. As a Remote Social Media Customer Support Specialist, you won't just answer questions-you will architect meaningful interactions that foster community and drive brand loyalty.

Weymouth, MA30+ days ago

1 - Manages internal and external calls for South Shore Hospital and the Brigham and Women / Dana Farber's Cancer Center in Clinical Affiliation with South Shore Hospital. a - Knowledge of departments and their functions to enable the intelligent and accurate management of caller’s needs and inquiries to distribute to the appropriate location. j - Acts as the front-line liaison for all internal Brigham and Women's Cancer Center in Clinical Affiliation with South Shore Hospital departments and South Shore Hospital's Engineering Services, Nutrition and Food Services, Birthing Unit, Pediatric Meal Service, Maternity Services.

New!

Quincy, MA4 days ago

We are looking for a team member who will be committed to providing the highest level of service with the goal of exceeding customer expectations. The position includes quoting and processing new and renewal business, and all aspects of personal lines account managing.

East Weymouth, MA11 days ago

Please send resumes or alternatively you can apply on line at www.gwtoma.com, or pick up an application in person at our Weymouth or Brockton retail location. GWT is in its 74th year of appliance and electronic sales and service and is a seeking enthusiastic, energetic, reliable and positive individual to join our Team Toma family.

Revere, MA30+ days ago

Full-time

As a member of our Contact Center, you'll answer inbound patient calls with warmth and understanding, and provide a range of services, including scheduling appointments, coordinating refill requests, and making outbound outreach calls to patients. Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital.

boston, MA30+ days ago

Full-time

We are looking for an individual with great customer service skills for one of the main supplemental benefits companies in the nation for over 65 years! Develop and maintain a knowledge base of the evolving products and services.

Boston, MA30+ days ago

Full-time

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.

Hanover, MA15 days ago

$16–$18 Per Hour

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. The work requires some physical exertion such as long periods both indoors and outdoors of remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.

New!

Brookline, MA4 days ago

$15–$17 Per Hour

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.

New!

Framingham, MA4 days ago

$15–$17 Per Hour

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.

New!

Lynn, MA4 days ago

$16–$18 Per Hour

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.

New!

Lawrence, MA4 days ago

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.

New!

Marlborough, MA4 days ago

$20.10–$31.59 Per Hour

The Customer Service Representative provides solutions to the customer while managing operational needs and collaborating closely with functional partners (Manufacturing, Marketing & Sales, Supply Chain, etc.) to meet company objectives. Responsibilities include responding to customer inquiries and complaints utilizing the various Business Unit tracking systems, issuing credit and debit memos, and monitoring sales orders flow through the order fulfillment process.

Brighton, MA10 days ago

$57,000–$67,000 Per Year

We know that providing the best service means providing for our team first, which is why we are dedicated to helping you meet your professional goals while maintaining your work/life balance, with professional development and flexible scheduling. Your ability to build rapport and professional demeanor will help you build trust with our clients, retaining their business for years to come.

Southborough, Massachusetts30+ days ago

$20–$23 Per Hour

With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.

Boston, MA30+ days ago

The incumbent is responsible for coordinating all the functions and activities related to patient access including, but not limited to: front end customer service, patient registration, insurance/coverage verification, appointment scheduling, charge entry, billing and managed care, and a variety of administrative duties in support of department (such as coordination of physician credentialing, handling phones & mail, filling out forms, filing, photocopying, faxing, preparing letters, reports, etc.). Excellent English communication skills (oral and written) and interpersonal skills are required to interact with internal and external contacts in a courteous and patient focused manner.

Lexington, MA30+ days ago

$60,000–$85,000 Per Year

In this role, youll handle client inquiries, process policy changes, and ensure our customers receive the best coverage and support possible. We take pride in providing thoughtful service and honest guidance, while maintaining an environment thats relaxed, respectful, and supportive.

Braintree, MA7 days ago

Responsibilities* Process customer orders by using company pricing and commission practices* Provide order information, expedite, cancel and change orders* Verifies and determines product specifications* Determines appropriate delivery method based on customer's need and schedules order fulfillment date by using company published lead times* Determine best method to resolve basic customer service problems to ensure customer satisfaction* Building strong and trusting relationships with customersQualifications* Bachelor's degree preferred or equivalent combination of education and relevant work experience* 1-2 years prior experience in a customer service or call center environment required, with a demonstrated ability to handle high call volumes and deliver exceptional service* Previous plumbing background experience either in sales or general plumbing is a plus* A strong aptitude for troubleshooting is strongly desired* Must be motivated and able to work independently* Excellent communication skills, both verbal and written* Possess strong PC skills (i.e. Word, Excel, PowerPoint)* Pleasant and friendly phone attitude* Collaborative team playerCompany Overview:In 1939, Paul Symmons advanced the plumbing industry by inventing the first anti-scald, pressure-balancing valve. 87 years later his legacy lives on through the Temptrol valve, which is still made right here in the USA.While the vision of Paul Symmons is never out of sight, we're constantly pressing forward, challenging ourselves and the industry to be better… to do better.

Braintree, MA7 days ago

Determines appropriate delivery method based on customer's need and schedules order fulfillment date by using company published lead times. 1-2 years prior experience in a customer service or call center environment required, with a demonstrated ability to handle high call volumes and deliver exceptional service.

New!

Wilmington, MA4 days ago

Physical Requirements: While performing the duties of this job the employee is often required to stand, sit, use computers, read, write, type, use copy machines, file paperwork, use telephones, and utilize written and oral communication to interact with clients, co-workers, and customers. The major objective for this position is to provide essential elements of support for the Inside Sales Staff and Branch Management Team, while learning the key areas of our business in hopes of positioning yourself for future growth within the organization.

Concord, MA7 days ago

$18–$24 Per Hour

The ideal candidate will work directly with patients to assist with meal selections, support various dietary needs, and help ensure patients receive nutritious meals that align with physician-ordered diets. Join our healthcare team as a Customer Service Representative where you will play an important role in enhancing the patient experience through compassionate service and nutritional support.

Merrimack, NH8 days ago

Remote

Full-time

As our organization continues to experience strong year-over-year growth, we are expanding our fully remote team and seeking motivated, service-driven professionals who value long-term stability, personal growth, and purpose-driven work. With proven mentorship, structured systems, and a supportive team culture, AO provides the tools and environment needed to help individuals build meaningful long-term careers.

New!

Boston, Massachusetts4 days ago

$15–$30 Per Hour

1+ years’ experience in a fast paced, customer service centric environment (sales associate, retail sales associate, customer service representative, store associate, salon associate, or a similar position). We are looking for fantastic retail sales associates to provide excellent customer service to our clients.

Abington, MA30+ days ago

Manage accounts and orders to meet customer needs and business requirements; communicate proactively (order acknowledgments, shipping details, delays). SchureMed (Schuerch Corporation) is a Boston-area medical device manufacturer serving hospitals and surgical teams worldwide.

Salisbury, MA16 days ago

In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. Use best practices in customer service to build rapport and maintain strong customer relationships.

Resume Resources

Free Resume Templates Free Resume Builder

Get noticed by top employers!

Upload your resume to let employers know you're open to Online Customer Service job opportunities. Plus, receive relevant job recommendations in your inbox.

Create A Free Account

Online Customer Service Jobs in Wakefield, MA

Customer Service Representative Hajoca Corporation

Customer Service Representative Beacon Hill Staffing Group

Customer Service Representative- Andover, MA Nesco Resource

Office & Csr Manager Trust 1 Services

Hiring CDL-A Truck Drivers ($85K-$110K+ a Year!) Apply Now! Hiring Drivers Now

Online Mental Health Telehealth Therapist (LCSW, LPC) Thriveworks

CDL-A Truck Driver - Lease Purchase - No Experience Needed! Western Express, Inc.

CDL-A Truck Driver - Earn $70,000/Year U.S. Xpress

Senior Refrigeration Service Technician - Commercial & Industrial CoolSys

Product Support Representative Beacon Hill Staffing Group

CDL A Owner Operator Drivers Roadrunner

OTR CDL A Driver Home Weekends GT Expedited

Customer Service Representative Company Confidential

SAP Customer Service Representative Company Confidential

Customer Service Company Confidential

Customer Service Representative (CSR) Domino's Pizza LLC

Customer Service Representative (CSR) Ayer MA Domino's

Customer Service Representative – Travel Agency Remote Careers

Customer Service Rep - Customer Service - Junior GTT

Customer Service Representative Lazy River Products

Customer Service Representative - Phone and Chat - Boston, MA USZoom LLC

Commercial Customer Service Representative Sparx Hockey

Customer Service Representative Franklin Professionals

Customer Service Representative EverSource

Customer Service Representative Emerald Logistix

Customer service representative Randstad

Customer Service Representative / Inbound Call Center South Shore Health

Customer Service Representative Varite

CUSTOMER SERVICE REPRESENTATIVE George Washington Toma

Customer Service Rep II NeighborHealth Corporation

Entry Level Customer Service - Work From Home American Income Life Insurance Company

Spanish Bilingual Limited Service Customer Service Representative Maximus

Storage Customer Service Representative U-Haul

Customer Service Representative (Mechanically Inclined) U Haul

Full Time Customer Service Representative U Haul

Part Time Customer Service Representative U Haul

Customer Service Representative U Haul

Customer Service Representative (Semiconductor) Qnity

Insurance Customer Service Representative Pella Insurance Agency

Medical Equipment Customer Service Representative Rotech Healthcare Inc.

Ambulatory Services Representative (Customer Service) & SIGN ON BONUS Boston Medical Center

Licensed Insurance Customer Service Rep Bettinson Insurance Agency

Customer Service Representative Symmons

Customer Service Representative Symmons Industries

Customer Service Representative Heilind Electronics

Customer Service Representative Emerson Hospital

Entry-Level WFH Customer Service Representative Globe Life AIL - Lisa Russel

Sales Associate / Customer Service Representative Drybar Shops

Customer Service Representative SchureMed

Customer Service Representative (part time) Knight Electrical Contracting Corp

Resume Resources