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As a Customer Service Representative - State Farm Agent Team Member with Melissa Radel - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Benefits: <ul><li>Bonus based on performance</li><li>Competitive salary</li><li>Flexible schedule</li><li>Opportunity for advancement</li><li>Training & development</li></ul> ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Melissa Radel - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.  We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.  RESPONSIBILITIES: <ul><li>Answer customer inquiries and provide policy information.</li><li>Assist customers with policy changes and updates.</li><li>Process insurance claims and follow up with customers.</li><li>Maintain accurate records of customer interactions.</li></ul>QUALIFICATIONS: <ul><li>Communication and interpersonal skills.</li><li>Detail-oriented and able to multitask.</li><li>Previous customer service experience preferred.</li></ul>SCHEDULE OPTIONS: <ul><li>Monday - Thursday, 9am-4pm</li><li>Tuesday - Thursday, 9am-4pm</li></ul>

Melissa Radel - State Farm Agent

Customer Service Representative - State Farm Agent Team Member

Claims Processing

Community Support

Customer Experience

Customer Relations

Customer Support/Service

Detail Oriented

Insurance

Interpersonal Skills

Multitasking

Resolve Customer Issues

Revenue Growth

Track Customer Issues

Training/Teaching

Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.

Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities <ul><li>Establish customer relationships and follow up with customers, as needed.</li><li>Use a customer-focused, needs-based review process to educate customers about insurance options.</li><li>Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.</li></ul>As an Agent Team Member, you will receive... <ul><li>Simple IRA</li><li>Hourly pay plus commission/bonus</li><li>Health benefits</li><li>Paid time off (vacation and personal/sick days)</li><li>Flexible hours</li><li>Growth potential/Opportunity for advancement within my agency</li></ul>Requirements <ul><li>Interest in marketing products and services based on customer needs</li><li>Excellent communication skills - written, verbal and listening</li><li>People-oriented</li><li>Detail oriented</li><li>Proactive in problem solving</li><li>Able to learn computer functions</li><li>Ability to work in a team environment</li></ul>If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Online Customer Service Jobs in Willmar, MN

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Online Customer Service Jobs in Willmar, MN

Customer Service Representative - State Farm Agent Team Member Melissa Radel - State Farm Agent

Customer Service Representative - State Farm Agent Team Member Mick Quinn - State Farm Agent

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