The student assistant is familiar with commonly used technologies and services at GGC including but not limited to: Microsoft 365 applications and features (OneDrive, Word, Excel, PowerPoint, and Teams), Claw Mail, MyCourses, Claw Print, GGC Wireless, and computer labs. Ensure all interactions (phone calls, face-to-face, and emails/tickets) are conducted professionally with a focus on accuracy of response and timeliness, ensuring that a customer-focused experience is successful.