Provide executive-level leadership for SVCs comprehensive advising and retention practices and programs to effectively support student onboarding, progress, persistence, and completion, ensuring alignment with SVC's Strategic Plan and student success initiatives; Develop and implement a vision and framework for a college-advising model, including strategies that improve first-quarter enrollment, retention, persistence, graduation, transfer, and career readiness, and overall student success; Collaborate with Academic Affairs to design, implement, and regularly evaluate a faculty advising model; Lead, design, implement, and manage comprehensive training programs and initiatives to promote best practices in new student onboarding, advising, retention, and support strategies that advance student success and organizational effectiveness; Utilize institutional data, assessment findings, and emerging trends to inform strategic decision-making and establish priorities; Provide leadership and supervision of Faculty Counselors, Academic Advisors, and program staff, TRiO Director, Diversity & Inclusion Director, and Disability Access Services Director, including recruitment, hiring, onboarding, training, evaluation, and professional development, while fostering accountability, collaboration, innovation, and professional growth; Collaborate with the Counseling Faculty Department Chair to ensure coordinated delivery of career and transfer guidance, college success skills, coping strategies, personal/crisis support, and referrals to external services; Collaborate with Student Services Deans and Directors, ensuring seamless student transitions from entry through completion; Lead, design, implement, and manage comprehensive training programs and initiatives to promote best practices in new student onboarding, advising, retention, and support strategies that advance student success and organizational effectiveness; Develop and maintain collaborative partnerships with campus departments, K-12 partners, and community organizations that support student success; Serve on Student Services Leadership Team, college committees, and task forces. Minimum Qualifications: Master's degree in Higher Education, Education, Leadership, Management, Student Development, or related field; At least five (5) years of progressive administrative leadership experience in higher education, including responsibility for leading complex student success or advising operations and managing programs that span multiple departments or functional areas; At least three (3) years of demonstrated experience advancing student success at scale, with expertise in one or more of the following: holistic or appreciative advising models; career and academic counseling; transfer pathways and articulations; student development and retention strategies; TRiO; Disability Services; and Equity & Inclusion; At least three (3) years of supervisory experience of full-time professional staff and/or faculty; Experience using data, assessment, and student success technologies to improve persistence and completion outcomes; Preferred Qualifications: Experience with Guided Pathways or other student success models, theoretical frameworks, and research-based outcomes; Experience leading college-wide advising or retention initiatives; Experience using PeopleSoft/ctcLink, EAB Navigate360, Starfish, or other student management or student success technology tools; Multilingual in English and Spanish.