Build and maintain strong working relationships with client functional leaders in your domain, such as VPs of Finance, Controllers, HR Directors, Payroll Directors, Chief Procurement Officers, Sponsored Programs Directors, or Grants Managers, and engage with them as a peer who understands their world. Own design decisions within your tower, drawing on both platform capability and a real understanding of how higher education institutions operate, including the decentralized structures, shared governance dynamics, and cross-functional dependencies that shape every design choice.