Provides information or makes suggestions, as requested by the supervisor, concerning promotions, reassignments, recognition and awards, and personnel needs of technician members; resolves informal complaints, assists management in addressing labor-management relations issues, and suggests ways to improve productivity or increase the quality of work performed by the technician. The incumbent will be responsible for exercising wide latitude in applying independent judgment and make determinations (i.e., airworthiness) that inform senior managements technical direction, policy, and procedural changes that impact safety, regulatory compliance, national security and the working conditions of assigned technicians.