This role leads the readiness function for the weastern half of the dock business, owning the customer journey from pre-sales readiness - technical, policy, and operational - through deployment, training, and go-live, and it is measured on the teams outcomes rather than your own: on-time deployments, smooth launches, and confident customers. The Skydio team combines deep expertise in artificial intelligence, best-in-class hardware and software product development, operational excellence, and customer obsession to empower a broader, more diverse audience of drone users, from utility inspectors to first responders, soldiers in battlefield scenarios, and beyond.