Sr. Manager, Client Services Roku IncSr. Manager, Client ServicesNew York, NY$171,500–$209,700 / yearLead Software Engineer, Payment Platform San Jose, California Senior Machine Learning Engineer San Jose, California Senior Machine Learning Engineer New York Director, Manufacturing Operations San Jose, California Senior Director, Software Engineering San Jose, California Senior Machine Learning Engineer, Content Platform San Jose, California Manager, Client Services New York Ad Partner Solutions Manager, Data & Measurement New York. blocks--linked-image#click keydown.enter->blocks--linked-image#click" data-controller="" data-open-newtab="false" id="page_block_ddcbf6cd2b3fb01ca7c9279824ad0b15" style="background-image: linear-gradient(rgba(0, 0, 0, 0.0),rgba(0, 0, 0, 0.0)), url( https://d25wby5c7p9100.cloudfront.net/public/uploads/9dd4272d942760bfb0f16858b0a632e7/images/files/9fe8b0cc48a58cfb0c4d05137e277a7e/large/Purple_People.jpg?1632851332);background-position : 50% 50%" title="">.
Senior Engineering Consultant Bureau Veritas SASenior Engineering ConsultantNYServes as the lead technical point of contact for various clients and contracts (including government and commercial contacts), providing guidance and technical direction for assigned regional clients and their protocols. The employee is occasionally exposed to work in high, precarious places, fumes or airborne particles, extreme cold (non-weather), extreme heat (non-weather), and risk of electrical shock.
Senior Product Manager - Platform Services PointClickCare Technologies IncSenior Product Manager - Platform ServicesNYRemote$207,900–$231,000 / yearTo succeed in this role, you draw upon your extensive product management experience and strong technical depth across the building blocks of a modern SaaS platform: APIs, shared services, identity and access, and workflow orchestration. Your direct customers are the internal product teams that build on top of your solutions, and you represent their needs as well as those of our end users and customers, internally and externally, as needed.
Senior Counsel - Independent Agency, Sales & Service GEICO GENERAL INSURANCE COMPANYSenior Counsel - Independent Agency, Sales & ServiceNew York City, NY$148,625–$260,350 / yearIn addition to providing great day-to-day legal advice and customer service for the agency distribution and sales and service business units, your role will be to help develop and execute novel and cutting-edge ways of distributing insurance through our independent and captive agents. Use wide range of legal knowledge to issue and spot any implications of business choices that could interact with multiple legal subject areas such as privacy, insurance compliance, consumer-protection laws, insurance products, intellectual property, and contractual obligations.
Senior Director Service Management & Solutions Delivery Hospital for Special SurgerySenior Director Service Management & Solutions DeliveryNew York, NY$173,500–$264,250 / yearThe salary of the finalist selected for this role will be determined based on various factors, including but not limited to: scope of role, level of experience, education, accomplishments, internal equity, budget, and subject to Fair Market Value evaluation. Assist in the preparation and management of annual operational and capital budgets for service delivery programs, including Disaster Recovery, Major Incident, and Customer Satisfaction initiatives.
Sr. Director, Cloud Services Open Text CorpSr. Director, Cloud ServicesNY$203,300–$304,900 / yearA Senior Director, Professional Services role at OpenText is an opportunity to lead the strategy, delivery, and growth of mission-critical financial solutions, including Payment Hub, Order & Trade Management, Commercial Finance, and SWIFT Service Bureau offerings. Salary Range: $203,300 - $304,900 USD per annum; Depending on the candidate's education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.
Senior Professional Services Technical Architect - Security GitLab IncSenior Professional Services Technical Architect - SecurityNY$164,880–$277,560 / yearYou''ll assess complex security architectures, guide security tool and CI/CD migrations, including legacy tools such as Jenkins, and implement GitLab security capabilities to help customers meet compliance frameworks such as NIST 800-53, ISO 27001, and SOC 2. This role requires depth in secure reference architecture design across cloud security, identity management, vulnerability management, and deployment choices such as GitLab SaaS and Self-Managed, as well as the judgment to translate that depth for engineering and executive audiences. Lead migrations from legacy source code management and continuous integration and continuous delivery (CI/CD) tooling, including application security tools such as Snyk, Checkmarx, Veracode, SonarQube, and GitGuardian, to GitLab CI/CD and GitLab security scanners.
Sr. Director, Head of Servicing Strategy & Operations, Capital One Travel Discover Financial ServicesSr. Director, Head of Servicing Strategy & Operations, Capital One TravelNew York, NY$229,700–$262,100 / yearRather than managing to a strict bottom-line target, guide operations leadership to deeply understand our cost drivers and dynamically allocate spend, driving efficiency in low-complexity areas so we can deliberately fund and over-invest in the high-touch, premium moments that yield the highest customer ROI. Demonstrate Excellence in Cross-Functional Leadership: Serve as the ultimate conduit between customer servicing and the business, driving strategic improvements and shaping the broader travel product roadmap through deep, influential relationships across the broader Travel and Capital One organization.
Senior Director, Sales & Customer Marketing Gorilla CommerceSenior Director, Sales & Customer MarketingNorwalk, CTRemoteDevelop and execute shopper marketing, retail marketing, and customer marketing programs that drive trial, conversion, velocity, and repeat purchase, spanning in-store activation, retailer media (e.g., Walmart Connect, Roundel), digital shelf, promotions, and omnichannel campaigns. What You'll Do Own the sales and customer marketing strategy for assigned retail accounts, with a primary focus on mass and national retailers (Walmart, Target, club, and emerging retail channels), including the joint business plan, revenue targets, and trade investment.
Senior Customer Care Lead ShareBite, Inc.Senior Customer Care LeadNYRemote$65,000–$75,000 / yearThis role is split across two key areas: Group Order Operations, where you will manage real-time order execution and client relationships with a high degree of ownership, and Care Team Operations Projects, where you will contribute to a variety of product and process improvement initiatives. The base compensation range for this role is $65,000 - $75,000 per year, however actual compensation packages are based on a wide array of factors unique to each candidate including but not limited to skill set, years & depth of experience, and location.
Senior Customer Success Manager ClickTime.com IncSenior Customer Success ManagerNY$130,000–$170,000 / yearFrom bootstrapped beginnings to sustained profitability-all without venture capital funding-ClickTime has tracked over $210 billion worth of employee time, helping customers improve workforce efficiency, profitability, and resource planning. Proven track record of owning a B2B SaaS portfolio - building account strategies, managing risk, and delivering retention and growth outcomes across a complex set of accounts.
Senior Customer Success Manager, Microsegmentation Akamai Technologies IncSenior Customer Success Manager, MicrosegmentationNY$112,500–$202,500 / yearFor US based candidates only - the base salary for this position ranges from $112,500 - $202,500/year; a candidate's salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location. As a Senior Customer Success Manager, Microsegmentation, you will be responsible for: Acting as the main technical contact for customers, managing escalations, monitoring adoption, and driving value throughout the account lifecycle.
Senior Director of Customer Success for Enterprise | Bankrate Red Ventures LLCSenior Director of Customer Success for Enterprise | BankrateNY$210,000–$300,000 / yearBankrate is hiring a Senior Director of Customer Success, Enterprise Demand to lead strategy and execution for our most influential distribution partners - employers, affinity groups, and channel partners who use Bankrate private marketplaces to deliver financial tools to employees and members. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like "redventurescareer.com."
Senior Manager: Service Management MAYER BROWNSenior Manager: Service ManagementNew York, NYWe are a collegial, collaborative firm where highly motivated individuals with an unwavering commitment to excellence receive the opportunity, support, and development they need to grow, thrive, and realize their greatest potential all while supporting the Firm's client service principles of excellence, strategic partnership, commercial instinct, integrated strengths, innovation, and collaboration across our international firm. The Senior Manager: Service Management is accountable for building and running a practical service management function, including fixing fragmented processes, inconsistent data, and unclear service ownership.
Senior Manager of Admin Services Shinda Management CorporationSenior Manager of Admin ServicesQueens Village, New YorkResponsible for providing the highest level of customer service while ensuring that the buildings are meeting targeted occupancy and revenue goals; utilize selling techniques and develop client-centric solutions to effectively close deals. Oversee lease up of new projects including fair housing marketing, tenant selection plans, tenant applications, Housing Connect lottery, HUD lotteries, and referral programs including but not limited to DHS.
Senior Analyst, Customer Success Operations AlphaSense, Inc.Senior Analyst, Customer Success OperationsNY$99,000–$110,000 / yearCross-Functional Deployment Support: Partner with cross-functional teams, including account managers, customer success managers, pre-sales, and application specialists when needed, on large and complex projects. The Customer Success - Revenue Operations team at AlphaSense drives productivity and improves efficiency for our account managers, CSMs, implementation specialists, support specialists, and leadership.
Senior Professional Services Consultant Adverity GmbHSenior Professional Services ConsultantNew York, NY$130,000–$145,000 / yearIn this role, you'll engage directly with key customers, delivering expert, tailored consulting that meets their technical needs, while also playing a hands-on role in one of our newest AI product launches. A genuine interest in AI and how it's changing marketing operations - you've used AI tools yourself, you're curious about their limits (why they get answers wrong, not just when they get them right), and you want to help customers see where Atlas fits into their AI strategy.
Sr. Account Executive, Majors, Financial Services Snowflake IncSr. Account Executive, Majors, Financial ServicesNew York, NY$352,000–$462,000 / yearIN THIS ROLE YOU WILL GET TO: Build trusted relationships with Snowflake internal resources, external partners, and client account teams to qualify deals, identify business value, and provide technical guidance in order to set proper expectations to ensure customer satisfaction. The following represents the expected range of compensation for this role: This role is eligible to participate in Snowflake''s commission plan and it is common for employees in this role to receive total on-target earnings of $352,000 - $462,000.
Senior Manager, Service Engineering London Stock Exchange Group PlcSenior Manager, Service EngineeringNew York, NY$114,200–$190,400 / yearThrough a comprehensive suite of trusted financial market infrastructure services - and our open-access model - we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, handle risk and create jobs.
Senior Customer Success Manager PropelSenior Customer Success ManagerNY$150,000–$180,000 / yearWere currently accepting applications from the states we have an established entity, which includes California, Colorado, District of Columbia, Florida, Georgia, Illinois, Maryland, Massachusetts, New Jersey, New York, Oregon, Pennsylvania, Texas, Utah, Virginia, and Washington. These partnerships are a core part of how we scale our impact: helping our users sign up for discounted home internet and government-subsidized phone plans, promoting grocery discounts and savings, and enrolling people in energy assistance programs, just to name a few.